Vision Centre Reviews

lahiru Jayasinghe 2026.09.03

     

Amazing Place ! I’ve been to few stores to repair my sunglasses but they rejected as it was a small screw to fix the issue , but here that mate fixed my sunglasses , that’s a great work mate !

Useful Report

Reply from Vision Centre

Thank you Iahiru for your fantastic review! We’re so pleased we could help repair your sunglasses and get them back in working order. It was a pleasure to help, and we really appreciate your kind words.

Jonathan Robertson 2026.08.18

     

Service with a smile 3 of the nicest people I've ever met. Despite my reservations about people complicated by my neuro divergence and mental health I found myself talking to them like they were old friends. Extra friendly and helpful, all 3 who came to see me were outstanding, I cannot praise them enough! And I got a great deal on some varifocals and I can't wait to see clearly again. Thank you once more!
Date of experience: 18 August, 2026

Useful Report

Andrea Allen 2026.08.13

     

The staff were very professional, helpful, friendly and informative I would definitely recommend friends and family to visit .

Useful Report

Reply from Vision Centre 2026.08.14

Thanks for the 5 star review Andrea, we really appreciate it :)

James Chan 2026.07.07

     

Friendly staff and excellent service! They helped me transfer the lenses from my old glasses into my new Ray-Ban frame. The whole process took just a few minutes, and they didn't even charge me. My wife and I are very grateful for their kindness and professionalism. We will definitely return when we need a new pair of glasses. Highly recommended!

Useful Report

Reply from Vision Centre 2026.07.15

Thank you so much James for your wonderful review! We're delighted we could help with transferring your lenses into your new Ray-Ban frame and that everything was quick and straightforward. Your kind words about our team mean a great deal to us. We really appreciate your recommendation and look forward to welcoming you and your wife back when it's time for your next pair of glasses!

Rob R 2026.06.19

     

While travelling, my nose pad fell off. Vision Centre replaced both for free. Excellent friendly service.

Useful Report

Reply from Vision Centre 2026.06.29

Thanks for the great review Rob, we really appreciate it :)

carol hawkins 2026.06.18

     

I had an issue with a lense and needed an urgent replacement. Following my telephone conversation with Tom it was sorted straight away and I was able to collect a replacement within the same week . The young lady on reception was also very kind and helpful however I do not other name

Useful Report

Reply from Vision Centre 2026.06.29

Thank you Carol for your lovely review! We're so pleased Tom was able to help get your replacement lens sorted quickly. We'll also be sure to pass on your kind words to our reception team. We really appreciate your support and look forward to seeing you again.

prudence Angels 2026.06.05

     

Useful Report

Reply from Vision Centre 2026.06.17

Thanks Prudence!

phil kline 2026.05.21

     

Great service Excellent honest service - you can trust the service and they will not try to sell you what you dont need - best optician by miles
Date of experience: 09 May, 2026

Useful Report

Linda Hending 2026.05.01

     

This business visited my family member’s Care Home to undertake annual reviews for those residents who needed them. Thorough and excellent care from both Sanjay and Glen, including further visits from Glen to check, measure and supply a very reasonably priced, new pair of glasses after a pair was accidentally broken. All done through their Domiciliary Eyecare Service for disabled or elderly patients. Thank you.

Useful Report

Reply from Vision Centre 2026.05.06

Thank you Linda for your thoughtful review. We’re really pleased to hear the team provided thorough, caring support and were able to help promptly when the glasses were broken. It means a lot to know our domiciliary service made a positive difference, and we’ll be sure to pass your kind words on to Sanjay and Glen.

Paul Kelly 2026.04.19

     

Friendly efficient service

Useful Report

Reply from Vision Centre 2025.04.01

Thanks for the great review Paul :)

Pat Forsythe 2026.04.17

     

Great service. Very friendly and helpful. Glen has that personal touch. His colleague Sadiq was also very friendly. Would recommend The Vision Centre.

Useful Report

Reply from Vision Centre 2026.04.22

Thank you so much Pat for your kind words and recommendation! We're delighted to hear that you had such a positive experience with us. Glen and Sadiq will be especially pleased to know their friendly and personal approach made a difference. We truly appreciate your support and look forward to welcoming you back to The Vision Centre in the future.

Chloe Hutton 2026.04.11

     

Always such great service! My daughter has been using the vision centre for around 10 years. Myself and My son now have glasses too. They have lots of choice. Staff always friendly and helpful! Highly recommend!

Useful Report

Reply from Vision Centre 2026.04.22

Thank you Chloe for your lovely review and continued loyalty over the years. We’re so pleased to now look after you and your family, and that you’ve all had such positive experiences with us. It’s great to hear you’re happy with the choice available and the support from our team. We really appreciate your recommendation.

Tony Barratt 2025.12.11

     

First class Amazing. First time there and I will go again. Outstanding eye test and insight
Date of experience: 04 December, 2025

Useful Report

Laura Price 2025.12.10

     

“Really friendly and patient team. The equipment is modern and the whole process was quick and efficient — from booking the appointment to picking up my glasses and lenses. I’m very happy with the service and would definitely this Opticians.

Useful Report

Reply from Vision Centre 2025.12.16

Thanks for the great review Laura, we're very grateful :)

Patricia Knight 2025.11.12

     

Always excellent service, never disappointed

Useful Report

Reply from Vision Centre 2025.11.21

Thanks for the great review Patricia, we really appreciate it :)

Cliodna McNulty 2025.10.23

     

Agnes the optician was so patient, kind and thorough. The ladies in the reception area were very helpful and gave lots of advice when I chose glasses. Really recommend

Useful Report

Reply from Vision Centre 2025.11.06

Thank you so much for your lovely review! We’re delighted to hear that Agnes and our reception team made your visit such a positive experience. It’s great to know you felt well looked after and supported when choosing your glasses. We really appreciate your recommendation and look forward to welcoming you back again soon!

John Cole 2025.10.15

     

I am disabled so the optician comes to my home to do my eye test, the service is great and if you have any problems with your glasses they will rectify it straight away. I would 100% recommend this optician especially their home service which is brilliant!

Useful Report

Reply from Vision Centre 2025.10.21

Thank you so much John for your kind and thoughtful review! We’re so pleased to hear that our home visit service has been helpful and convenient for you. Our team is committed to providing excellent care and support, and it’s wonderful to know that we’ve been able to meet your needs. Your recommendation means a lot to us, and we’ll continue to ensure that any issues are addressed promptly. We look forward to assisting you again in the future!

Katie-Anne Peart 2025.08.20

     

Very helpfull ! They done eye test very quick Kind and polite Also didnt take more then 2 weeks to receive my prescription glasses

Useful Report

Reply from Vision Centre 2025.09.22

Thanks Katie-Anne, we really appreciate you taking the time to leave us such great feedback!

Katarina Rabekova 2025.06.16

     

Always helpful, great customer service

Useful Report

Reply from Vision Centre 2025.06.23

Thank you Katarina 😊

Adi Hargreaves 2025.03.22

     

Useful Report

Reply from Vision Centre 2025.04.01

Thanks for the great review Adi! We really appreciate it :)