VirtualCare Assistants - Virtual Medical Assistant Services Reviews

Prejith Rajendran 2026.10.15

     

I've worked with our virtual medical assistant for over a year at DFW Kidney Care Clinic, and he has been an outstanding part of our practice. He handles charting support, patient calls, task management, and day-to-day workflow with real reliability and initiative. Most recently he cleared a backlog of more than 1,600 tasks, closed out pending encounters and superbills, and coordinated with the scribe team so nothing fell through the cracks, then asked what else he could take on. He is responsive, organized, and easy to work with, and he makes a busy nephrology practice run more smoothly. I'm very appreciative of his work and highly recommend VMA's services. Prejith Rajendran, MD

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Sheneil Roberts 2026.10.14

     

I couldn’t be happier with our assistant! She is such a blessing and takes care of all of my patients’ intake (pre-appointment) and post-appointment tasks. She is extremely organized, thorough, and my patients love her. They tell me so during their appointments, which has never happened with previous employees in her role! She has made my job so much easier and I know I can count on her to handle everything I throw her way!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.10.15

Thank you Sheneil for your kind review. We’re so happy to hear your assistant takes great care of your patients and has made your work easier. We truly appreciate your trust in Virtual Care Assistants.

Manit Roy 2026.10.12

     

Easy communication, on-time note service, and a joy to work with.

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Ahmad Shuaibi 2026.10.12

     

Ameer has been great and has helped me tremendously. He is efficient and also has great knowledge in healthcare. Would recommend him forsure to others.

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Mark Artaba 2026.10.06

     

I have Ameer as my medical Scribe. He is very easy to talk to and comprehends complex medical jargon translated into my notes. My time is spent more with patient knowing I don’t have charts piling up. -Mark, NP-C

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valarie pfoutz 2026.10.06

     

Communication is great! Easy access to my scribe to communicate. My documentation is more efficient and timely.

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Lisa Perna 2026.09.30

     

I cannot say enough wonderful things about Camila Barahona! As a Virtual Medical Assistant, Camila has been an incredible asset to our clinic. She manages a wide range of front-office responsibilities, including answering patient calls and messages, verifying insurance benefits, collecting balances, and confirming appointments. What truly sets Camila apart is her compassionate communication, professionalism, attention to detail, and genuine dedication to helping others. She consistently goes above and beyond to ensure our patients feel heard and supported while keeping our daily operations running smoothly. Having Camila on our team has made my life tremendously easier, allowing me to focus more of my time and energy on providing quality patient care. She is dependable, efficient, and an absolute pleasure to work with. I am incredibly grateful for everything she does and would highly recommend her to any medical practice looking for exceptional virtual medical assistant support!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.10.01

Thank you Lisa for your review. It is wonderful to hear how Camila's compassionate communication and dedication have made such a meaningful difference for your clinic and patients. Looking forward to continuing to support your practice.

Annette Savage-Hunter 2026.09.28

     

Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with our VA. Isbelia has provided valuable administrative support by completing insurance verifications, reviewing benefit information and monitoring client charts to ensure required information is accurate and up to date. Isbelia is a valued member of our team who continues to develop her knowledge and confidence to become more effective in supporting the daily operations of our practice.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.06.03

Thank you so much for your kind words and for recognizing the dedication of VirtualCare Assistants' team members! We're thrilled to hear that our bilingual Virtual Medical Assistant services have made such a positive impact on your practice. Santiago’s support with insurance verification and patient follow-up calls is just one example of how our team streamlines operations while ensuring a friendly and professional experience for your patients. We're proud to be a part of your success and look forward to continuing to support your growth.

Diana Brud 2026.09.25

     

I’ve truly enjoyed working with the Virtual Medical Assistant team. They are always kind, professional, responsive, and incredibly helpful. Their support makes my workday easier, and I genuinely appreciate their reliability and positive attitude. It’s been a pleasure working with them, and I highly recommend their services!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.01.18

Thank you Diana

Dragan Kleut 2026.09.25

     

I’ve had a really great experience with Virtual Care Assistant. Their team is professional, reliable, and genuinely cares about the work they do. They make everything easier, stay on top of tasks, communicate clearly, and are always willing to go the extra mile to make sure things get done correctly. What I appreciate most is that they don’t just do the work—they take ownership of it and treat the business as if they’re truly part of the team. Their attention to detail, consistency, and willingness to help have made a real difference for us. I’m very grateful for everything they do and would absolutely recommend Virtual Care Assistant to anyone looking for dependable, hardworking, and trustworthy support.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.10.01

Thank you Dragan for your review. It is wonderful to hear that our team's professionalism, reliability, and genuine care have made such a real difference for your business. Looking forward to continuing to support your success.

Summer Greer 2026.09.24

     

The virtual medical assistance have been outstanding to work with. They have helped our office out tremendously.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.25

Thank you Summer for your review. It is great to hear that our virtual medical assistance has been outstanding and made such a tremendous difference for your office. Looking forward to continuing to support your practice.

Wagdy Kades 2026.09.23

     

We’ve had a great experience with VirtualCare Assistants at our medical practice. Our virtual assistant is reliable and professional, and the company is responsive and consistently meets our expectations. Highly recommend!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.24

Thank you Wagdy for your review. It is great to hear that your virtual assistant's reliability and professionalism, along with our team's responsiveness, have met your expectations so well. Looking forward to continuing to support your practice.

Rebecca Timoney 2026.09.17

     

We cannot speak highly enough of our VCA/VMA, Melissa. Since stepping into her role—first as support staff and now overseeing our translation services while being our lead surgical coordinator—she has proven to be an indispensable member of our team. Melissa manages a demanding workload with exceptional professionalism, timeliness, and courtesy, while remaining incredibly kind to both our internal team and external partners. We also want to highlight Sofia, who recently joined us and has already impressed our team with her strong work ethic, technical knowledge, and professionalism. I would be remiss to not mention Katherine as well who unfortunately has left to advance her career and pursue other options for herself. Katherine was our first surgical coordinator and laid all the ground work for Melissa to come in and take over. She essentially created our surgical coordination department The entire VCA/VMA team from this company has been outstanding. Thank you for your dedication and for being such a vital part of our practice! 10/10 recommend!!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.18

Thank you Rebecca for this wonderful review. It means so much to hear how Melissa's growth into lead surgical coordinator has made her such an indispensable part of your team, and we're thrilled that Sofia is already making a strong impression as well. We're also grateful for Katherine's dedication in laying the groundwork for your surgical coordination department. Looking forward to continuing this valued partnership.

Amanda Paffumi 2026.09.17

     

EZMD Solutions has been a life saver for my business. I had clients that I could not get insurance to reimburse for and they were able to get all claims filed and get me paid quickly. Their response time is exceptional and they are very knowledgeable. The team I work with is very communicative and keeps me informed every step of the way!

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Joseph RN 2026.09.16

     

Virtual care assistants are the best! Professional and great communication skills.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.15

Thank you Joseph for your review. It is great to hear that Eddy's professionalism and communication skills made such a positive impression. Looking forward to continuing to support your team.

Kay Shehaj 2026.09.16

     

Virtual Care Assistant has been great to work with! VCA Eddy responsive, organized, reliable, and always on top of communication and scheduling. He makes everything run smoothly and is always willing to help. Highly recommend!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.15

Thank you Kay for your kind words. It's wonderful to know Eddy's dependability and helpful attitude have made such a positive impact on your day-to-day work. We're grateful for your trust and recommendation.

Yuriy MIrzakandov 2026.09.14

     

Edward is an amazing asset to your team. He is very competent in his role. He is committed to the success of our company and our clients can attest to that with every interaction he has with them.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.15

Thank you Yuriy for your review. It is wonderful to hear that Edward's competence and commitment have made such a positive impact for your team and clients. Looking forward to continuing this successful partnership.

Natalia Montoya 2026.09.13

     

We have had our VMA from Virtual Care Assistants since Dec 2025. He has shown motivation and capacity to resolve all types of issues that come his way. He has shown to be a problem solver-this is a unique skill set. He very well could progress to a supervisory level. We are quite thankful that he is part of our clinic.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.15

Thank you Natalia for sharing this. It means a lot to know your VMA has become such a dependable and resourceful part of your clinic's day-to-day operations. We truly appreciate your continued trust in Virtual Care Assistants.

Shirley Shirley 2026.09.11

     

I had a great experience with Mr. James, my Virtual Physician Assistant. He was professional, caring, and took the time to listen to my concerns. He explained everything clearly and made sure I understood my treatment and next steps. I truly appreciate his patience, knowledge, and dedication to providing excellent care. Having a virtual appointment with Mr. James was convenient and easy, and I felt comfortable throughout the entire process. I highly recommend Mr. James to anyone looking for a compassionate and professional healthcare provider

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.15

Thank you Shirley for your review. It is nice to hear that Mr. James made your virtual appointment such a positive and reassuring experience. Looking forward to continuing to support your healthcare journey.

aggie valencia 2026.09.03

     

The VMA's that i have worked with are very hard working, very knowledgeable, and fast learners, they have learned the work flow in a very little amount time with no issues

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.09.07

Thank you Aggie for your review. It is nice to hear that our VMAs are actually making a difference in streamlining your workflows. Looking forward to a continued partnership.