VirtualCare Assistants - Virtual Medical Assistant Services Reviews

Conrad Ziembinski 2026.03.06

     

I have the pleasure of having Max on my team and am very happy with his services. He seamlessly fit right in with the rest of the staff and has made everyone’s jobs way easier. He is very quick to learn and understand everything that is asked of him and more. I highly recommend this company for any medical practice.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services

Thank you so much! We’re glad to hear that Max has been a great addition to your team. We truly appreciate your recommendation and look forward to continuing to support your practice.

Alana 2026.03.04

     

They have helped our office tremendously with the constant phone calls that come through to the office. They are all very polite and professional.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services

Thank you so much, Alana, for your kind words and for taking the time to share your experience! We’re truly glad to hear that our team has been able to support your office with managing the constant phone calls and that you’ve found everyone polite and professional.

Providing reliable and courteous service is always our top priority. We truly appreciate your trust in us and look forward to continuing to support your team!

Hummingbird Hygiene 2026.02.24

     

I’ve had the pleasure of working with Nora as our Virtual Assistant and technical support, and she has been an integral part of our business growth. She is highly professional, detail-oriented, and exceptional at improving workflows and system efficiency. Nora’s software engineering background is a major asset. She quickly understands complex systems, optimizes our dental software, and translates technical solutions into clear, practical steps for the team—saving us time and improving day-to-day operations. She is dependable, proactive, and takes full ownership of her work. I highly recommend Nora to any organization seeking a technically strong Virtual Assistant with a collaborative and solutions-focused approach.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services

Thank you so much for the kind words and thoughtful review! It truly means a lot. Working with you has been a pleasure, and we are grateful for the trust and collaboration. Looking forward to continuing to support your growth and success!

Ekiba Smith 2026.02.05

     

Max was exceptional to work with. He consistently demonstrated initiative, leadership, and a strong commitment to collaboration, always going the extra mile to support the team.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services

Thank you for your kind review! We truly appreciate your feedback and are glad to hear about your positive experience with our team.

Aj Lett 2026.01.28

     

This company is fantastic and what they do. I would recommend them to anybody who is looking for a company to handle their work when it comes to billing!!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2026.01.29

Thank you Aj, for your kind words! We truly appreciate your recommendation and are glad you’re happy with our billing services.

Kristen Peterson 2025.12.30

     

Working with EZ MD solutions was the best decision I could have made for my private practice. I only wish I made this change sooner! Onboarding has been seamless, they integrated right into the system I already have built and freed up so much of my time! I’ve been able to focus so much more on my business and not get bogged down in billing all day. Couldn’t recommend them enough!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.31

Thank you so much Dr. Peterson! We’re really happy to hear we could make things easier for you and support your practice. Truly appreciate the recommendation!

Justin 2025.12.19

     

Alex at Virtual Care Assistants stepped in to fill in for my regular assistant and he was amazing. He hit the ground running and took care of all needs. Highly recommend him and the company.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.23

Thank you so much for sharing your experience! We truly appreciate your recommendation and are grateful for the trust you placed in VirtualCare Assistants.

Alex Solano 2025.12.19

     

Mariam has been phenomenal to work with and is truly part of our team. She is extremely detail-oriented, efficient, reliable, and always on top of her responsibilities. She follows procedures, works independently, and consistently keeps things running smoothly. She has also helped turn the clinic around through better follow-ups, timely patient messaging, and improved day-to-day communication. Our patients genuinely love working with her, and her professionalism and clarity make a real difference in the patient experience. We are very fortunate to have Mariam as part of our team.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.23

Thank you for sharing your experience with VirtualCare Assistants. Mariam is one of our most experienced and multitalented VMAs and we are blessed to have her on the team. Thank you once again for taking the time to share your feedback.

Sahar Berjis 2025.12.12

     

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.15

Thank you Sahar!

Noor Zein 2025.12.06

     

I can’t say enough good things about this billing company. They are organized, professional, and truly care about helping their clients succeed. Every interaction has been positive, and our billing has never run more smoothly. Five stars!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.08

Thank you so much for your wonderful review! We truly appreciate your trust and are glad to hear that our support has made a positive impact on your billing workflow. Thank you for the 5 stars :-)

Heba Bashroush 2025.12.05

     

The Billing team is very professional, fast, and knowledgeable. They were able to fix a problem we had and get us paid right away. I would highly recommend them.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.08

Thank you so much for your kind words! We’re glad our team could help resolve the issue quickly and get everything back on track. Always here to support your practice!

Ishani M 2025.11.16

     

We are lucky to have Eddy as our virtual medical assistant. It’s been absolutely pleasure to working side by side with him. He is going above and beyond to make everything in order and always making sure everything is taken care of. He is THE best. Thank you so much.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.17

Thank you so much for your wonderful feedback! We’re really glad to hear that Eddy is making such a positive impact and supporting your practice so well. He truly goes above and beyond, and your appreciation means a lot to our team. Thanks again for trusting us!

Marina Clark 2025.11.12

     

So thankful to be working with this company, virtual care assistants like Edward (Eddy) are so valuable to our team. His performance is demonstrated through professionalism, compassion and efficiency. His dedication and commitment has made a positive impact and always sets us up for success. Thank you Eddy!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13

Thank you for sharing this wonderful feedback! We’re grateful for the trust you’ve placed in VirtualCare Assistants.

John Michna 2025.11.12

     

Edward does an excellent job. Efficient, polite. Asks for help when needed but otherwise performs without correction.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13

We’re glad to hear that Edward is doing such a great job and supporting your team so well. Thank you for your kind feedback!

Manny Romo 2025.11.11

     

What I will say about Liz R. is that she has been amazing! If I had 10 of her , I would conquer the world! Her work is done in an amazing timely manner. It’s done right. She is prompt. She asks appropriate questions so that she has a clear understanding of what is expected. She doesn’t guess and assume that’s what I asked for.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13

We’re so happy to hear that Liz has been such a strong asset to your team. Her attention to detail and proactive communication truly make a difference. Thank you for recognizing her efforts.

Michala Fanfair 2025.11.09

     

Nick is an absolute pleasure to work with ! Always responsive and helpful. Nick is an essential asset to the team and ensures that all the patients needs are met and questions are answered in a timely manner. Thank you Nick for all you do.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.10

Thank you for your kind words. We truly appreciate you taking the time to provide feedback.

Mohammad Aldarawsha 2025.09.29

     

We are fortunate to have Maria as our virtual medical assistant. She is a hard worker who always goes above and beyond to support both our patients and our clinic. Maria consistently follows clinic policies and HIPAA regulations with professionalism and care. She has a kind, compassionate manner with patients, making them feel comfortable and well cared for. Her reliability and dedication make her a true asset to our practice, and we are grateful for the positive impact she brings every day.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.30

We’re so happy to hear that Maria’s dedication and care are making a difference at your clinic. Our goal is always to provide the best virtual medical assistants, and Maria is a perfect example of the caliber of service we aim to offer. Thank you for recognizing her hard work and dedication.

Dr. G I Rodríguez-Cuadrado 2025.09.22

     

Legitimate company with exceptional, individualized customer service, and a great pool of VMAs to fit the particular needs of your practice. I have been working with them for about a month now, and I realized the exceptional value of my VMA on her very first day of work.

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.23

Thank you, Dr. Cuadrado, for your kind words and for trusting VirtualCare Assistants. Your feedback inspires our team to keep delivering the best support possible.

Cindy Malan 2025.09.14

     

Virrtual MA Excellent support from VirtualCare Assistants (VCA). Onboarding was smooth, communication is clear, and they consistently handle phones, scheduling, and follow-ups without dropping the ball.
Date of experience: 01 September, 2025

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.17

Thank you, Cindy! We're thrilled to hear that our VirtualCare Assistants have met your expectations. Your feedback motivates us to keep delivering excellent support. Let us know if there's anything more we can do for you!

Center for Diabetes And Cardiometabolic Health 2025.09.14

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They are handling our front desk and billing very efficiently, and we recommend them!

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Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.15

Thank you so much for the kind words! 💛 We’re so glad to know our team is making things easier for you. Your trust means the world to us!