VirtualCare Assistants - Virtual Medical Assistant Services

VirtualCare Assistants - Virtual Medical Assistant Services Reviews

Excellent rating
     
4.9 | 54 reviews
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VirtualCare Assistants - Virtual Medical Assistant Services
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4.9

| 54 total

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Kristen Peterson
Kristen Peterson 2025.12.30
     
Working with EZ MD solutions was the best decision I could have made for my private practice. I only wish I made this change sooner! Onboarding has been seamless, they integrated right into the system I already have built and freed up so much of my time! I’ve been able to focus so much more on my business and not get bogged down in billing all day. Couldn’t recommend them enough!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.31
Thank you so much Dr. Peterson! We’re really happy to hear we could make things easier for you and support your practice. Truly appreciate the recommendation!
Justin
Justin 2025.12.19
     
Alex at Virtual Care Assistants stepped in to fill in for my regular assistant and he was amazing. He hit the ground running and took care of all needs. Highly recommend him and the company.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.23
Thank you so much for sharing your experience! We truly appreciate your recommendation and are grateful for the trust you placed in VirtualCare Assistants.
Alex Solano
Alex Solano 2025.12.19
     
Mariam has been phenomenal to work with and is truly part of our team. She is extremely detail-oriented, efficient, reliable, and always on top of her responsibilities. She follows procedures, works independently, and consistently keeps things running smoothly. She has also helped turn the clinic around through better follow-ups, timely patient messaging, and improved day-to-day communication. Our patients genuinely love working with her, and her professionalism and clarity make a real difference in the patient experience. We are very fortunate to have Mariam as part of our team.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.23
Thank you for sharing your experience with VirtualCare Assistants. Mariam is one of our most experienced and multitalented VMAs and we are blessed to have her on the team. Thank you once again for taking the time to share your feedback.
Sahar Berjis
Sahar Berjis 2025.12.12
     
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.15
Thank you Sahar!
Noor Zein
Noor Zein 2025.12.06
     
I can’t say enough good things about this billing company. They are organized, professional, and truly care about helping their clients succeed. Every interaction has been positive, and our billing has never run more smoothly. Five stars!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.08
Thank you so much for your wonderful review! We truly appreciate your trust and are glad to hear that our support has made a positive impact on your billing workflow. Thank you for the 5 stars :-)
Heba Bashroush
Heba Bashroush 2025.12.05
     
The Billing team is very professional, fast, and knowledgeable. They were able to fix a problem we had and get us paid right away. I would highly recommend them.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.12.08
Thank you so much for your kind words! We’re glad our team could help resolve the issue quickly and get everything back on track. Always here to support your practice!
Ishani M
Ishani M 2025.11.16
     
We are lucky to have Eddy as our virtual medical assistant. It’s been absolutely pleasure to working side by side with him. He is going above and beyond to make everything in order and always making sure everything is taken care of. He is THE best. Thank you so much.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.17
Thank you so much for your wonderful feedback! We’re really glad to hear that Eddy is making such a positive impact and supporting your practice so well. He truly goes above and beyond, and your appreciation means a lot to our team. Thanks again for trusting us!
Marina Clark
Marina Clark 2025.11.12
     
So thankful to be working with this company, virtual care assistants like Edward (Eddy) are so valuable to our team. His performance is demonstrated through professionalism, compassion and efficiency. His dedication and commitment has made a positive impact and always sets us up for success. Thank you Eddy!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13
Thank you for sharing this wonderful feedback! We’re grateful for the trust you’ve placed in VirtualCare Assistants.
John Michna
John Michna 2025.11.12
     
Edward does an excellent job. Efficient, polite. Asks for help when needed but otherwise performs without correction.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13
We’re glad to hear that Edward is doing such a great job and supporting your team so well. Thank you for your kind feedback!
Manny Romo
Manny Romo 2025.11.11
     
What I will say about Liz R. is that she has been amazing! If I had 10 of her , I would conquer the world! Her work is done in an amazing timely manner. It’s done right. She is prompt. She asks appropriate questions so that she has a clear understanding of what is expected. She doesn’t guess and assume that’s what I asked for.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.13
We’re so happy to hear that Liz has been such a strong asset to your team. Her attention to detail and proactive communication truly make a difference. Thank you for recognizing her efforts.
Michala Fanfair
Michala Fanfair 2025.11.09
     
Nick is an absolute pleasure to work with ! Always responsive and helpful. Nick is an essential asset to the team and ensures that all the patients needs are met and questions are answered in a timely manner. Thank you Nick for all you do.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.11.10
Thank you for your kind words. We truly appreciate you taking the time to provide feedback.
Mohammad Aldarawsha
Mohammad Aldarawsha 2025.09.29
     
We are fortunate to have Maria as our virtual medical assistant. She is a hard worker who always goes above and beyond to support both our patients and our clinic. Maria consistently follows clinic policies and HIPAA regulations with professionalism and care. She has a kind, compassionate manner with patients, making them feel comfortable and well cared for. Her reliability and dedication make her a true asset to our practice, and we are grateful for the positive impact she brings every day.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.30
We’re so happy to hear that Maria’s dedication and care are making a difference at your clinic. Our goal is always to provide the best virtual medical assistants, and Maria is a perfect example of the caliber of service we aim to offer. Thank you for recognizing her hard work and dedication.
Dr. G I Rodríguez-Cuadrado
Dr. G I Rodríguez-Cuadrado 2025.09.22
     
Legitimate company with exceptional, individualized customer service, and a great pool of VMAs to fit the particular needs of your practice. I have been working with them for about a month now, and I realized the exceptional value of my VMA on her very first day of work.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.23
Thank you, Dr. Cuadrado, for your kind words and for trusting VirtualCare Assistants. Your feedback inspires our team to keep delivering the best support possible.
Cindy Malan
Cindy Malan 2025.09.14
     
Virrtual MA Excellent support from VirtualCare Assistants (VCA). Onboarding was smooth, communication is clear, and they consistently handle phones, scheduling, and follow-ups without dropping the ball.
Date of experience: 01 September, 2025
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.17
Thank you, Cindy! We're thrilled to hear that our VirtualCare Assistants have met your expectations. Your feedback motivates us to keep delivering excellent support. Let us know if there's anything more we can do for you!
Center for Diabetes And Cardiometabolic Health
Center for Diabetes And Cardiometabolic Health 2025.09.14
recommends
They are handling our front desk and billing very efficiently, and we recommend them!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.15
Thank you so much for the kind words! 💛 We’re so glad to know our team is making things easier for you. Your trust means the world to us!
Krishan and Ari Keck
Krishan and Ari Keck 2025.08.28
     
My experience with virtual medical assistant Sam has been excellent. He has multiple years of experience as a virtual medical assistant and scribe. He has great clinical knowledge and uses his experience as a virtual medical assistant that really benefits my patients. He is a great collaborator, dependable to work with, communicates well with concerns and is an independent and reliable team worker. Sam is a excellent addition to our team and a pleasure to work with. I really appreciate the services that VirtualCare provides. I look forward to working with Sam and VirtualCare Assistant as our practice grows.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.15
Sam's skills and professionalism are truly commendable. Thank you for your appreciation.
Terrance McGill
Terrance McGill 2025.07.31
     
Daniela has been very helpful and response. Proactive medical assistant
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.09.15
Thank you for your kind words. Your appreciation means a lot to our team.
Justin Matar
Justin Matar 2025.07.22
     
Abby has been working for me for a few months now. Since he has started, my no-show rate has dropped by approximately 80%, my patients are very happy with the quick responses from him, and he has improved my practice efficiency tremendously. I highly recommend him as an assistant and I also highly recommend going with VirtualCare Assistants for any needs.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.07.23
Thank you so much for this wonderful review! We're thrilled to hear that Abby has made such a positive impact on your medical practice. An 80% reduction in no-show rates is exactly the kind of practice efficiency improvement our virtual medical assistants are trained to deliver.

At VirtualCare Assistants, we pride ourselves on providing healthcare virtual assistant services that enhance patient communication and streamline medical office operations. It's fantastic to know that your patients are experiencing quick response times and improved service quality.
Your success with virtual assistant support demonstrates how the right healthcare administrative assistance can transform a practice's workflow and patient satisfaction rates. We're honored to be your trusted virtual medical support partner.

Thank you for recommending our virtual healthcare assistant services to other medical professionals. Reviews like yours help other practices discover how professional virtual assistants can reduce administrative burden and improve patient care coordination.
We look forward to continuing to support your practice's growth and success!

VirtualCare Assistants Team
Kashifa Naeem
Kashifa Naeem 2025.07.17
     
We’ve had a fantastic experience working with Medi Billing. Their team is knowledgeable, responsive, and truly understands the unique needs of ABA therapy providers. From prompt claim submissions to detailed follow-ups and excellent communication, Medi Billing has consistently gone above and beyond to ensure our billing processes are smooth and efficient. Their expertise in insurance verification, authorizations, and navigating complex payer requirements has saved us time and stress. It’s clear they care about our success, and their support has made a noticeable difference in our operations and cash flow. We’re grateful for the partnership and highly recommend Medi Billing to any provider looking for a reliable and professional billing service!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.07.25
Thank you Dr. Kashifa for your kind words. Your appreciation means a lot to our team.
Ashley Daniels
Ashley Daniels 2025.07.15
     
We've been extremely pleased with this Medi Billing. Their team is consistently efficient, handling claims quickly and keeping everything on schedule. Most importantly, their attention to detail and accuracy has significantly reduced our billing errors and improved overall cash flow. Highly recommend for any practice looking for reliable billing support. You will not be disappointed.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services 2025.07.25
Thank you Dr. Ashley for your kind words. It has been a wonderful experience so far. Looking forward to achieving more milestones together.

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