We are lucky to have Eddy as our virtual medical assistant. It’s been absolutely pleasure to working side by side with him. He is going above and beyond to make everything in order and always making sure everything is taken care of. He is THE best. Thank you so much.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.11.17
Thank you so much for your wonderful feedback! We’re really glad to hear that Eddy is making such a positive impact and supporting your practice so well. He truly goes above and beyond, and your appreciation means a lot to our team. Thanks again for trusting us!
Marina Clark2025.11.12
So thankful to be working with this company, virtual care assistants like Edward (Eddy) are so valuable to our team. His performance is demonstrated through professionalism, compassion and efficiency. His dedication and commitment has made a positive impact and always sets us up for success. Thank you Eddy!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.11.13
We’re glad to hear that Edward is doing such a great job and supporting your team so well. Thank you for your kind feedback!
Manny Romo2025.11.11
What I will say about Liz R. is that she has been amazing! If I had 10 of her , I would conquer the world! Her work is done in an amazing timely manner. It’s done right. She is prompt. She asks appropriate questions so that she has a clear understanding of what is expected. She doesn’t guess and assume that’s what I asked for.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.11.13
We’re so happy to hear that Liz has been such a strong asset to your team. Her attention to detail and proactive communication truly make a difference. Thank you for recognizing her efforts.
Michala Fanfair2025.11.09
Nick is an absolute pleasure to work with ! Always responsive and helpful. Nick is an essential asset to the team and ensures that all the patients needs are met and questions are answered in a timely manner. Thank you Nick for all you do.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.11.10
Thank you for your kind words. We truly appreciate you taking the time to provide feedback.
Michelle Wong2025.11.04
I have the pleasure of working with Sofia. She has been a great asset to our team. She is receptive to feedback and demonstrates a consistent willingness to learn and grow in her role. She is able to complete her task in a timely manner. She’s respectful and kind to patients.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.11.06
Thank you for your kind words. Your satisfaction means a lot to our team.
Mohammad Aldarawsha2025.09.29
We are fortunate to have Maria as our virtual medical assistant. She is a hard worker who always goes above and beyond to support both our patients and our clinic. Maria consistently follows clinic policies and HIPAA regulations with professionalism and care. She has a kind, compassionate manner with patients, making them feel comfortable and well cared for. Her reliability and dedication make her a true asset to our practice, and we are grateful for the positive impact she brings every day.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.09.30
We’re so happy to hear that Maria’s dedication and care are making a difference at your clinic. Our goal is always to provide the best virtual medical assistants, and Maria is a perfect example of the caliber of service we aim to offer. Thank you for recognizing her hard work and dedication.
Dr. G I Rodríguez-Cuadrado2025.09.22
Legitimate company with exceptional, individualized customer service, and a great pool of VMAs to fit the particular needs of your practice. I have been working with them for about a month now, and I realized the exceptional value of my VMA on her very first day of work.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.09.23
Thank you, Dr. Cuadrado, for your kind words and for trusting VirtualCare Assistants. Your feedback inspires our team to keep delivering the best support possible.
Virrtual MA
Excellent support from VirtualCare Assistants (VCA). Onboarding was smooth, communication is clear, and they consistently handle phones, scheduling, and follow-ups without dropping the ball.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.09.17
Thank you, Cindy! We're thrilled to hear that our VirtualCare Assistants have met your expectations. Your feedback motivates us to keep delivering excellent support. Let us know if there's anything more we can do for you!
Center for Diabetes And Cardiometabolic Health2025.09.14
recommends
They are handling our front desk and billing very efficiently, and we recommend them!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.09.15
Thank you so much for the kind words! 💛 We’re so glad to know our team is making things easier for you. Your trust means the world to us!
Krishan and Ari Keck2025.08.28
My experience with virtual medical assistant Sam has been excellent. He has multiple years of experience as a virtual medical assistant and scribe. He has great clinical knowledge and uses his experience as a virtual medical assistant that really benefits my patients. He is a great collaborator, dependable to work with, communicates well with concerns and is an independent and reliable team worker. Sam is a excellent addition to our team and a pleasure to work with. I really appreciate the services that VirtualCare provides. I look forward to working with Sam and VirtualCare Assistant as our practice grows.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.09.15
Thank you for your kind words. Your appreciation means a lot to our team.
Justin Matar2025.07.22
Abby has been working for me for a few months now. Since he has started, my no-show rate has dropped by approximately 80%, my patients are very happy with the quick responses from him, and he has improved my practice efficiency tremendously. I highly recommend him as an assistant and I also highly recommend going with VirtualCare Assistants for any needs.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.07.23
Thank you so much for this wonderful review! We're thrilled to hear that Abby has made such a positive impact on your medical practice. An 80% reduction in no-show rates is exactly the kind of practice efficiency improvement our virtual medical assistants are trained to deliver.
At VirtualCare Assistants, we pride ourselves on providing healthcare virtual assistant services that enhance patient communication and streamline medical office operations. It's fantastic to know that your patients are experiencing quick response times and improved service quality.
Your success with virtual assistant support demonstrates how the right healthcare administrative assistance can transform a practice's workflow and patient satisfaction rates. We're honored to be your trusted virtual medical support partner.
Thank you for recommending our virtual healthcare assistant services to other medical professionals. Reviews like yours help other practices discover how professional virtual assistants can reduce administrative burden and improve patient care coordination.
We look forward to continuing to support your practice's growth and success!
VirtualCare Assistants Team
Annette Savage-Hunter2025.06.03
Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with Sarah and Santiago. There's no turning back now. Santiago has enhanced the workflow of insurance verification and follow up calls.
Our clients have reported, Santiago is friendly polite and helpful.
Working with Sarah and Santiago has proven to be a valuable asset.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.06.03
Thank you so much for your kind words and for recognizing the dedication of VirtualCare Assistants' team members! We're thrilled to hear that our bilingual Virtual Medical Assistant services have made such a positive impact on your practice. Santiago’s support with insurance verification and patient follow-up calls is just one example of how our team streamlines operations while ensuring a friendly and professional experience for your patients. We're proud to be a part of your success and look forward to continuing to support your growth.
Benito Lopez2025.05.16
Alice and Saad --I want to take a moment to recognize thank you for the incredible work. Your commitment to accuracy, efficiency, and patient care is truly commendable. This team consistently goes above and beyond to ensure authorizations are handled promptly, reducing delays in care and improving patient outcomes.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.05.16
Thank you so much for your kind words! At VirtualCare Assistants (VCA), we take pride in delivering accurate, efficient support that enhances patient care. We're thrilled to hear Alice and Saad have made a positive impact with their dedication to timely prior authorizations and patient-centered service. Your feedback motivates our entire Virtual Medical Assistant team to keep raising the bar!
Corissa Forrest2025.04.29
We have had the pleasure of working with Nora and Sarah as our virtual receptionist assistants, and their performance has consistently exceeded expectations. Nora and Sarah bring a level of professionalism, efficiency, and meticulous attention to detail that sets them apart in this field.
From day one, Nora and Sarah have demonstrated an exceptional ability to manage client communications seamlessly, ensuring that every call, message, and inquiry is handled with care and precision. Her proactive approach to problem-solving and her intuitive understanding of client needs have made her an invaluable part of our front-facing operations.
What truly distinguishes Nora is her attention to detail. She takes the time to understand each client’s preferences and specific requirements, ensuring that nothing is overlooked. Whether it's scheduling appointments, forwarding messages, or greeting callers with warmth and consistency, Nora delivers a personalized experience that enhances our brand's reputation for professionalism.
In a role that requires both reliability and discretion, Nora consistently proves herself to be dependable, courteous, and highly capable. She not only supports our operations but actively contributes to a positive and polished first impression for everyone who contacts our business.
We highly recommend Nora and or Sarah to any organization looking for a virtual receptionist who combines skill, dedication, and an exceptional eye for detail. She is a true asset to any team.
Thank you both for your continued hard work.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.04.29
Thank you for sharing your wonderful experience with Nora and Sarah! We’re thrilled to hear how their professionalism, attention to detail, and dedication as Virtual Medical Assistants and MOAs have positively impacted your front office operations.
At VirtualCare Assistants, we take pride in providing highly skilled Virtual Receptionists and Medical Office Assistants who deliver seamless, patient-centered communication support. We truly appreciate your trust and look forward to continuing to support your office's success.
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.04.23
Thank you Joseph
Indy Springborn2025.04.10
Jeffrey and Ben are ABSOLUTELY AMAZING!!! They go above and beyond to help and are always friendly and efficient! They are truly appreciated in my line of work & Im super grateful!!!!! 😁
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.04.10
Thank you for your wonderful review! We're thrilled to hear that Jeffrey and Ben have been so helpful in your work. We'll make sure they know how much their friendly service and efficiency are appreciated. We're grateful for your partnership and look forward to continuing to support you!
Calan Murphy2025.04.10
Jeff has been great at helping with all our scheduling needs. VMA VCA makes our interactions with clients prompt and concise. Extremely helpful!
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.04.10
Thank you for your feedback! We're delighted to hear that our Virtual Medical Assistant Services have been excellent with your scheduling needs. We appreciate your kind words and are committed to continuing this helpful service for your business!
deepak solomon2025.04.10
You guys are the best , timely manner, responsible, reasonable , To depend on .one of the best service . Keep up the good work
Reply from VirtualCare Assistants - Virtual Medical Assistant Services2025.04.10
Thank you for your kind words! We're thrilled that you find our service dependable and timely. We appreciate your support and will continue delivering the quality service you've come to expect from us!
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