Verified Company
I cannot recommend Dr. Krueger highly enough! From the moment I walked into his office, I was seen immediately and treated with the utmost care. His staff was professional, kind, and efficient, making the whole process seamless. Dr. Krueger himself was incredible. He listened, explained everything clearly, and completely resolved my issue. What impressed me most was how painless he made the entire experience. Thanks to his skill and compassion, I’m feeling better than ever. Truly one of the best orthopedic surgeons out there!
Reply from Van S Krueger, MD, MBA
2025.09.05
Thank you for your thoughtful review! I’m so glad you had a smooth experience and are feeling better.
I am very pleased with the Doctor and at how well I healed. I was NOT happy with the way I was treated when one of the staff called me and said the Doctor had decided to cancel my appointment in four days which I had scheduled over two months ago. I happen to be in Lowe's and had terrible phone reception, so I told the person who called that I would step out and call back. The person who I talked to insisted that I had to decide on the spot and if I couldn't do that, she would just cancel my appointment and I could call back, whenever. I really needed to see the Doctor on Friday and didn't want to lose the opportunity to see him that morning, but she wouldn't wait and let me go stand outside in the rain to talk to her and reschedule. I was treated very poorly.
Reply from Van S Krueger, MD, MBA
2025.07.27
Thank you for your feedback and for sharing both the positive and negative aspects of your experience. I’m very glad to hear you're pleased with your recovery. I’m truly sorry for how the scheduling issue was handled. I’ve addressed the situation with the team to ensure it doesn’t happen again. We value your time and trust and appreciate you bringing this to our attention.
I think very highly of Dr. Krueger and his medical team in the St. Louis suburb of Creve Coeur, Missouri. They have all been very helpful and thoughtful to me as I recover from a broken arm.
Reply from Van S Krueger, MD, MBA
2025.07.27
Thank you for the kind words! We're glad to have helped with your injury.
A professional experience all round with a talented team that respected my time. Good advice from Dr Krueger and spent extra time to explain the issue with my hip. Easy billing and follow up.
Reply from Van S Krueger, MD, MBA
2025.07.15
Thank you for the kind words! We wish you the best in your recovery and glad your experience was smooth
Words can’t express how wonderful my experience has been with Dr. Krueger!! From our first appointment, thru surgery and aftercare, he has been nothing less than professional. Having a shoulder injury is a frustrating experience, I’m glad I was in good hands. My pain post surgery was minimal and I am well on my way to full recovery! I would recommend Dr. Krueger to my family, friends, anyone in need of orthopedic care. He’s the best and his staff is amazing!
Reply from Van S Krueger, MD, MBA
2025.07.07
Thank you so much for your kind words and thoughtful review! We are truly grateful you entrusted us with your shoulder care. Great to hear you're doing well and on the road to full recovery.
Dr. Krueger is very knowledgeable, and personable, and explained what was going on with my broken leg in a way that I could understand. His nursing and office staff are very efficient, accommodating, and helpful. They scheduled me the next day when I called and my wait was only 15 minutes in the office. I highly recommend Dr. Krueger.
Reply from Van S Krueger, MD, MBA
2025.07.07
Thank you for the kind words and recommendation! I'm glad we could provide timely and efficient care—wishing you a smooth recovery!