Vancity Tours Reviews

Lance Murray 2026.06.12

     

Unforgettable day with a great guide Amazing tour with an excellent guide/driver, Kevin! He was incredibly friendly and knowledgeable, making the day truly enjoyable. The visit to the Capilano Suspension Bridge, rainforest treetops walk, and Grouse Mountain gondola was unforgettable, especially seeing the two grizzly bears at the top. It was a fantastic trip, perfectly organized, and gave us memories to cherish. Absolutely recommend this experience to anyone!
Date of experience: 09 June, 2026

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Reply from Vancity Tours 2026.06.12

Thank you, Lance! We're thrilled you enjoyed the tour and Kevin made it special. The grizzly bears and breathtaking views truly are a highlight. Your recommendation means a lot, and we're glad we could create lasting memories for you.

Kathryn_L 2026.06.09

     

Verified

Bridge and Bears Had a great time at both places even though it was wet and foggy. Saw bears and rapters. Our driver was Kevin was fantastic. He told us about alot of things on the way. This was great as we come from Australia. Thankyou for a fantastic day

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PhilJ51 2026.06.08

     

Verified

Absolute First Class Tour Guide We went as a group on the bus tour with Jordan I must say this was by far the best tour guide we've used Very informative, considerate. ENTERTAINING. Looked after all passengers and their travel/hotel requirements. Would use him for all Vancouver tours The tour company has gem of a tour guide😊😊😊

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Reply from Vancity Tours 2026.06.10

Thank you so much for your wonderful review!We're thrilled to hear that Jordan made such a positive impression on your Vancouver experience. Providing informative, entertaining, and personalized service is exactly what we strive for, and we're delighted that Jordan delivered that for your group.Your kind words mean a lot to our team, and we'll be sure to share them with Jordan. Thank you for choosing Vancity Tours, and we hope to welcome you back for another adventure in Vancouver someday!Warm regards,The Vancity Tours Team

James 2026.06.06

     

Verified

Kevin was fantastic! He spoke really well, incorporated history and made sure we saw everything there was to see in the city and more!. He was very accommodating and courteous. Has a great sense of humor and adds points to our review. We were very pleased and were very lucky to have him as our guide (the mini bus was kept impeccable! Thank you Kevin!

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Debbie_W 2026.06.03

     

Verified

No pude ver el espectáculo de los leñadores ni la montaña rusa. ¡El parque del puente colgante fue increíble! Nos encantó eso. La montaña Grouse fue decepcionante ya que no pude hacer nada de lo que quería. El espectáculo de los leñadores fue a las 11: 00 y a la 1: 00. Llegamos a las 11: 15 y tuvimos que irnos a la 1: 15. Nuestro guía turístico no sabía los horarios del espectáculo. Realmente estaba deseando ver ese espectáculo. Decidí hacer la montaña rusa en su lugar. Cuando fui a comprar un billete, la única hora para montar era a la 1: 00. ¡Ni siquiera tuve tiempo para subirme a la montaña rusa! No pude hacer ninguna de las cosas que estaba deseando hacer, Y los osos estaban escondidos... fue simplemente muy decepcionante. Nuestro guía turístico era muy conocedor sobre la ciudad y disfrutamos del trayecto entre los lugares. Solo desearía que hubiéramos podido coordinar el espectáculo para poder verlo, y desearía haber sabido que debíamos comprar el billete de la montaña rusa tan pronto como llegamos porque tiene horarios.

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Viajero GetYourGuide 2026.06.03

     

Verified

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Becky_R 2026.06.02

     

Verified

¡Gran compañía y un gran día con Eric! Tuvimos mucha suerte. Reservamos el mismo día y nos aceptaron. El tiempo fue hermoso y el viaje fue una gran manera de ver los puntos destacados de Vancouver. Nos encantaron Grouse Mountain y las áreas del Puente Colgante. Eric fue nuestro guía y ¡fue fenomenal! Se esforzó por satisfacer nuestras necesidades. ¡Resérvalo!

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Myla_B 2026.06.01

     

Verified

Stan fue un gran guía para... Stan fue un gran guía para la ciudad. ¡Mantuvo todo organizado y a tiempo! Recomiendo encarecidamente este tour. Los puentes colgantes eran impresionantes.

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Reply from Vancity Tours 2026.06.01

Thank you so much for your kind words!

We're delighted to hear that you enjoyed your time with Stan. Keeping the day organized, relaxed, and enjoyable for our guests is always our goal, and we're thrilled that he helped make your Vancouver experience memorable. The suspension bridges are certainly one of the highlights of the tour, and we're so glad you had a great time exploring them. Thank you for your recommendation, and we hope to welcome you back for another adventure in Vancouver someday!

Warm regards,
The Vancity Tours Team

Richard_A 2026.05.31

     

Verified

Gran Tour ¡Stan fue excelente! Los tours estaban bien organizados, y Stan nos dio información excelente sobre todos los sitios.

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Reply from Vancity Tours 2026.06.01

Thank you so much for your kind words, Richard!

We're delighted to hear that you enjoyed the tour and that Stan helped make your experience memorable. Keeping everything organized while sharing the beauty of Vancouver is exactly what we strive for. We're especially happy you loved both Capilano Suspension Bridge and Grouse Mountain — they truly are two of the region’s most iconic attractions. We appreciate your recommendation and hope to welcome you back for another adventure in British Columbia soon!

Warm regards,
The Vancity Tours Team

RA_V 2026.05.30

     

Verified

Cima de la montaña Es mucho más agradable viajar en un grupo pequeño, es más personal y realmente llegas a conocer a tu guía😊

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Reply from Vancity Tours 2026.06.01

Thank you for your wonderful review!

We're so pleased to hear that you enjoyed the small-group experience. We believe smaller groups create a more personal and relaxed atmosphere, allowing guests to connect with both the guide and the destination in a meaningful way. We'll be sure to share your kind words with Stan. We hope to see you again on another Vancity Tours adventure!

Warm regards,
The Vancity Tours Team

Margaret_M 2026.05.30

     

Verified

Ascendiendo a Nuevas Alturas. Gracias Stan por un maravilloso día de aventura en Grouse Mountain y el Puente Colgante Capilano. Tu vasta cantidad de conocimientos, manera amigable e instrucciones concisas hicieron de este un día maravilloso de aprendizaje y experiencia de estos lugares de interés de Vancouver. Recomendaría este tour a personas de todas las edades.

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Reply from Vancity Tours 2026.06.01

Thank you, Margaret, for your thoughtful review!

It means so much to hear that Stan’s knowledge, friendly personality, and guidance helped make your day special. Capilano Suspension Bridge and Grouse Mountain offer some of Vancouver’s most spectacular scenery, and we're delighted you were able to experience both while learning more about the region along the way. Thank you for spending your day with us. We hope your memories of Vancouver stay with you for years to come. Warmest regards,
The Vancity Tours Team

Connor 2026.05.29

     

Erik was fantastic! Hilarious and energetic. Gave an awesome tour of Capilano bridge and Grouse Mountain. Highly recommend!

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Reply from Vancity Tours 2026.05.30

Thank you, Connor! We're thrilled you enjoyed the tour with Erik. He truly brings energy and fun to every experience. We hope to welcome you on another adventure soon!

Malwina Dworakowska 2026.05.29

     

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Reply from Vancity Tours 2026.05.30

Thank you, Malwina! We're so glad to see your positive review. Your support means a lot to us, and we're here if you ever need anything.

James_H 2026.05.29

     

Verified

Buena actividad para el día. Capilano era hermoso y agradable para pasear. Grouse Mountain estuvo bien. Gran vista desde la cima. No vi el espectáculo de leñadores. Hice la nueva montaña rusa. Caro pero divertido. Podría haber utilizado más tiempo.

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Reply from Vancity Tours 2026.06.01

Thank you for taking the time to share your experience, James. We're glad you enjoyed exploring Capilano Suspension Bridge and taking in the incredible views from Grouse Mountain. It sounds like you also had fun on the mountain coaster!

We appreciate your feedback regarding the time at Grouse Mountain. Balancing the schedule to allow guests to experience both attractions while keeping the tour comfortable for everyone can sometimes be challenging, and your comments help us continue improving. Thank you for choosing Vancity Tours, and we hope to welcome you again on a future visit to Vancouver. Kind regards,
The Vancity Tours Team

Ashley_W 2026.05.29

     

Verified

Excelente tour combinado El parque más hermoso en el puente colgante y las vistas increíbles desde Grouse Mountain. Nuestro guía fue Erik, quien nos mantuvo entretenidos todo el día. ¡No te lo pierdas! Nos recogió en nuestro hotel y nos llevó directamente a los parques.

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Reply from Vancity Tours 2026.06.01

Thank you for the fantastic review, Ashley!

We're thrilled to hear that you enjoyed both Capilano Suspension Bridge and Grouse Mountain. The combination of lush rainforest, suspension bridges, and panoramic mountain views truly makes for an unforgettable Vancouver experience. We're especially pleased that Erik helped make the day fun and entertaining while ensuring everything ran smoothly from hotel pickup to park entry. Thank you for recommending the tour, and we hope to welcome you back for another adventure soon!

Warm regards,
The Vancity Tours Team

Lynlee_B 2026.05.28

     

Verified

¡Día impresionante! ¡Guía de tour impresionante! Muy amable y servicial. Altamente recomendado para cualquiera que esté pensando en reservar con estos chicos. Tour en grupo pequeño con tiempo suficiente en Capilano y Grouse Mountain. Vistas increíbles y tuvimos la suerte de ver a ambos osos grizzly en acción.

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Reply from Vancity Tours 2026.06.01

Thank you so much for your wonderful review, Lynlee!

We're delighted to hear that you had an awesome day and enjoyed the small-group experience. It's great to know that your guide helped make the day enjoyable and that you had plenty of time to explore both Capilano Suspension Bridge and Grouse Mountain. And how exciting that you were able to see both grizzly bears active during your visit! Those special moments often become some of our guests' favorite memories. Thank you for your recommendation, and we hope to see you again for another Vancouver adventure!

Warm regards,
The Vancity Tours Team

Sharla_S 2026.05.24

     

Verified

¡Excelente! Grupo pequeño de 6 más conductor/guía ¡Eric fue excelente! Naturaleza atractiva, conocedora y divertida. Los lugares eran mejores de lo que imaginábamos. Elegiríamos este tour de nuevo.

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Reply from Vancity Tours 2026.05.26

Thank you so much for your wonderful review! ❤️

We’re so happy to hear you enjoyed the small group experience and that Eric made the tour fun, engaging, and memorable. Vancouver truly has some incredible sights, and it means a lot to know they exceeded your expectations ✨

We’d love to welcome you back again on another adventure with us! 🇨🇦

Laurie 2026.05.21

     

Verified

Kevin was thorough, punctual, pleasant and informative. Great guide!

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Janice_M 2026.05.20

     

Verified

Montaña Grouse y Capilano. Nuestro conductor y guía fue Eric. Él fue muy amable y servicial. Comenzamos en el Puente Colgante de Capilano, que fue una aventura increíble. El puente, el paseo entre los árboles, el paisaje, todo genial. Luego, Eric nos llevó a la Montaña Grouse y tomamos el teleférico hasta la cima. Paisajes impresionantes. Luego vino el momento culminante, ver a los 2 hermosos osos grizzly. Me encantó absolutamente esto. Almorzamos en el chalet y luego regresamos en la góndola. Eric fue un guía increíble. Recomiendo mucho este tour.

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Reply from Vancity Tours 2026.05.21

Thank you so much for choosing Vancity Tours, Janice! We’re delighted to hear you enjoyed your adventure at Capilano Suspension Bridge and Grouse Mountain. From the breathtaking scenery to the treetops walk, it truly is one of the most beautiful experiences in Vancouver. Eric will be very happy to hear your kind words — he loves sharing the city with our guests. We hope to welcome you back again soon!

Joan_M 2026.05.20

     

Verified

Este fue un tour excepcional... Este fue un tour excepcional. Tuvimos mucho tiempo en el Puente Capilano y en la Montaña Grouse. Muy buena comunicación con la empresa y Kevin fue un excelente guía.

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Reply from Vancity Tours 2026.05.21

Thank you, Joan, for your wonderful review and for choosing Vancity Tours! We’re so happy you had an outstanding experience with us. Giving our guests enough time to fully enjoy Capilano Suspension Bridge and Grouse Mountain is very important to us, and we’re glad you appreciated it. Kevin will be thrilled to hear your feedback as well. We truly appreciate your support!