My husband and I were in Vail for 5 days and wanted to try skiing and snowbaording, we are from Texas so renting was our best option. We rented all of our gear from American Ski Exchange for our Vail trip jackets, ski pants, socks, boots, skis, and a snowboard, and the entire experience could not have been smoother.
From the moment we walked in, the staff was friendly, knowledgeable, and incredibly helpful. They made sure we were completely set up with everything we needed, and the whole process was quick and stress-free.
A special shoutout for how easy they made it when I realized my ski boots were a little too tight, they swapped them out immediately with zero hassle. It made such a difference and allowed me to actually enjoy my time on the slopes!
The quality of the gear was excellent, and the customer service was honestly phenomenal. We felt taken care of from start to finish.
If you're heading to Vail and need rentals, do yourself a favor and come here. We couldn't have asked for a better experience. Highly recommend!
Came here this weekend on a first time ski trip and the team here was absolutely amazing! Felipe and Marian were incredibly kind and helpful getting me the necessary equipment for my first time on the mountain. Highly recommend stopping by and checking out American Ski Exchange next time you find yourself in the village!
We had an absolutely amazing time on the river thanks to the fantastic service we received here. The staff was incredibly friendly and helpful, making the rental process for our tubes super quick and easy. Everything was well-organized, and they made sure we had everything we needed for a perfect day on the water. I highly recommend this place for anyone looking to rent tubes for a fun summer day!!
Reply from Vail Ski Shop
2025.09.04
Great to hear you and the family had a blast tubing! Hopefully we get to see you for skiing this winter.
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We had a fantastic experience renting tubes from American Ski Exchange in Vail! The whole process was smooth, quick, and super friendly. Jackson helped us get everything set up—he was knowledgeable, patient, and made sure we had exactly what we needed for a fun day on the river. Maryanne was equally amazing—welcoming, upbeat, and full of great local tips to make the most of our time out there.
The gear was in excellent condition, and the location couldn’t have been more convenient. You can tell they really care about their customers and want you to have a great time. We’ll definitely be back and highly recommend them to anyone visiting Vail!
Thanks again to Jackson and Maryanne for making it such a great experience
Reply from Vail Ski Shop
2025.09.04
Thanks for the kind words Lindsey! See you next trip!