Verified Company
I highly recommend Cameron to everyone. It is no wonder he and the team at OTB receive so many accolades. Cameron has a truly impressive wealth of knowledge that gives us faith in being in great hands. He is a very personable and impeccably ethical professional who goes above and beyond the level of service and attention you may normally expect. In good faith he will often address/tweak other things he finds, which averts bigger problems down the track. He is an excellent communicator who takes time to explain what the issues are, explains the options for addressing them and why he recommends a certain course of action and then provides excellent customer service in getting the job done, and as quoted.
Our experience:
We have a 2008 2ltr turbo Audi A3 Cabriolet in great condition that we really love. Before we knew of Cameron and OTB, it developed an age-appropriate engine issue with a few associated problems and our regular mechanics at the time clearly didn’t want to ‘own’ the task of sorting it out; they gave us the ‘glass half empty’ scenario that put it in the too hard basket and offered us $600 to “take it off your hands”. Then a trusted friend in the automotive repair industry recommended we take it to Cameron at OTB for a second opinion and alternative quote. We are so very grateful for that referral! Cameron assessed the car, accurately diagnosed the issues, gave us a plan for addressing those issues strategically in affordable stages, and then methodically applied an investigative mindset to the problems and has fully regenerated our car to be a reliable and mechanically-sound vehicle that performs and pleases like it should, well below the cost that we were quoted by the original mechanics. Our 'fun car' has never performed as well as it does now, and will always be taken to OTB. Thank you Cameron!
