Verified Company
Very good
The simcard worked very well during our holiday in the USA. Nice not to have to worry about running out of data. Will be buying another one this year.
Reply from USA PAYG SIM Card
2025.12.06
Thank you, Jane! We're thrilled the SIM card worked perfectly during your holiday. Enjoy your upcoming trip, and we’ll be ready to provide another hassle-free experience when you need it!
Spent one week in LA and Las Vegas. 90% of the time no coverage no data rate this is absolutely useless
Was advised once I got home that I should’ve contacted the helpline makes it hard when we have no telephone or data to find their contact details.
Do not recommend
Reply from USA PAYG SIM Card
2025.12.06
Hi Tony, I’m sorry to hear about your experience.
Our WhatsApp Support is advertised on our website and in the order confirmation email. It’s available 24/7.
I would assume you had Wi-Fi at your hotel or Airbnb, or at the airport, or any public hotspot, and you could have messaged us right away. Most issues can be fixed quickly, often with something as simple as a phone restart.
Unfortunately, because you waited until after returning home to contact us, it’s now impossible to know what the original problem was. Our team was available and ready to help at the time.
Our WhatsApp Support is advertised on our website and in the order confirmation email. It’s available 24/7.
I would assume you had Wi-Fi at your hotel or Airbnb, or at the airport, or any public hotspot, and you could have messaged us right away. Most issues can be fixed quickly, often with something as simple as a phone restart.
Unfortunately, because you waited until after returning home to contact us, it’s now impossible to know what the original problem was. Our team was available and ready to help at the time.
I use this company every time I go to the States. Always get the e-sim details extremely quickly. Prices are fantastic. Very easy & does exactly what it says on the tin.
To put it simply, I wouldn't bother using anybody else.
Reply from USA PAYG SIM Card
2025.09.28
Thank you Nathan for your review. We appreciate it, we thank you for your repeat custom, and we look forward to helping you again.
Delighted with the eSIM we purchased for our visit to Florida. We had a couple of questions on how to set up and use but the helpdesk were immediate with a response and guidance. Excellent service.
Reply from USA PAYG SIM Card
2025.07.19
Thank you Janet! Glad to hear you were delighted with our eSIM and that our helpdesk were able to promptly assist.
Excellent service
My husband and myself have used this company twice for our trips and will be again in September. The eSIM is so easy to use and has saved us alot of money . Very happy with our purchases.
Date of experience: 29 December, 2024
Date of experience: 29 December, 2024
Reply from USA PAYG SIM Card
2025.07.19
Thank you, Maureen! We're thrilled to hear you and your husband find our eSIM easy to use and cost-effective. We look forward to supporting your trip in September! Have a fantastic journey!
Great customer Service
Great customer service! Very grateful for the quick response time.
Date of experience: 16 May, 2025
Date of experience: 16 May, 2025
Reply from USA PAYG SIM Card
2025.05.27
Thank you, Molly! We're thrilled to hear you appreciated our quick response. Your feedback motivates us to keep delivering efficient and reliable service.
Perfect and Stress free
We needed a sim for our trip to the US. eSIM was perfect, stress free and I will use them again.
Date of experience: 19 September, 2024
Date of experience: 19 September, 2024
Reply from USA PAYG SIM Card
2025.05.17
Thank you, Nathalie! We're thrilled to hear the eSIM made your trip stress-free. Looking forward to helping you on your next adventure!
Brilliant
We needed a sim for our trip to America and this was hassle free, so easy, coverage was brilliant connected straight away, everything we could ask for
Reply from USA PAYG SIM Card
2025.05.17
Thank you, Marie! We're thrilled our service made your trip to America seamless. It's great to know the coverage met your expectations and worked effortlessly for you. Safe travels on your future adventures!
Will definitely use this service again!
Really great experience buying an eSim. All I had to do was switch my phone on when I landed and I was ready to go. Will definitely use this service again - so much easier than having to buy a physical SIM card!
Date of experience: 03 October, 2024
Date of experience: 03 October, 2024
Reply from USA PAYG SIM Card
2025.05.17
Thank you, Josh! We're thrilled to hear the process was so smooth for you. Making travel easier is our goal, and we look forward to helping you again on your next trip!
This is the 3rd time I've bought US sim cards from USA PAYGSC, and they worked flawlessly yet again. I travel to florida quite often, and to be able to have uninterrupted 4g lte data, is invaluable. I've never had a single issue with their t-mobile sims, and I'll be purchasing more for our May and September trips this year. Thank you.
Reply from USA PAYG SIM Card
2025.03.17
Thanks for your kind words Simon and we appreciate you being a repeat customer.
Purchased one of these SIM cards for two separate trips to the USA (one physical the other an e-sim) and on both occasions worked flawlessly. Great value and thoroughly recommend. Would use every time.
Reply from USA PAYG SIM Card
2025.03.17
Thank you Christian for you review, we very muchly appreciate it!
We bought the sim card but when our flight was cancelled due to the global IT outage, they refused to refund. So when the flight was rescheduled I didn't bother using them again. I would expect any reasonable company to offer refunds for unused products in certain circumstances.
Reply from USA PAYG SIM Card
2025.02.12
Hi M&P&M Bennett,
We’re sorry to hear about your experience and your flight being cancelled.
In order to offer the pricing we do, our eSIMs are all pre-paid and pre-loaded and once activated cannot be refunded.
I can see you purchased our USA eSIM on 14 July.
On 19 July you requested that the eSIM be activated on 20 July.
We activated your eSIM on 20 July.
On 21 July you requested a refund.
The reason we couldn't refund you was the eSIM had been activated. If it hadn't been activated then we most certainly would have been able to provide a refund or you could have changed the activation date. For example, we've had customers in the past need to cancel their trips for various reasons, and we've been able to provide a refund.
I hope this explains things.
We’re sorry to hear about your experience and your flight being cancelled.
In order to offer the pricing we do, our eSIMs are all pre-paid and pre-loaded and once activated cannot be refunded.
I can see you purchased our USA eSIM on 14 July.
On 19 July you requested that the eSIM be activated on 20 July.
We activated your eSIM on 20 July.
On 21 July you requested a refund.
The reason we couldn't refund you was the eSIM had been activated. If it hadn't been activated then we most certainly would have been able to provide a refund or you could have changed the activation date. For example, we've had customers in the past need to cancel their trips for various reasons, and we've been able to provide a refund.
I hope this explains things.