Verified Company
Aviod Urban Future / Solar Oak
They used an electrical contractor to install our system, I kept getting stuck in the middle...Urban Future blaming the electrical contractor for not turning up, the electrical contractor blaming Urban Future for not paying their invoices...when it was finally installed, they installed one section too low on the roof and it is in the shadow of the neighbours house, disapointing because I showed Urban Future a photo of the sharow and they planned for them to be higher, when I got up on the roof to inspect it, all our ridge cement was cracked and damaged, Urban Future assured me they would fix it so I paid them, now they don't answer my calls or emails, system works fine but my advice would be avoid Urban Future / Solar Oak.
Date of experience: 17 October, 2025
Date of experience: 17 October, 2025
They used an electrical contractor to install our system, I kept getting stuck in the middle...Urban Future blaming the electrical contractor for not turning up, the electrical contractor blaming Urban Future for not paying their invoices...when it was finally installed (took ages), they installed one section too low on the roof and it is in the shadow of the neighbours house, disapointing because I showed Urban Future a photo of the sharow and they planned for them to be higher, when I got up on the roof to inspect it, all our ridge cement was cracked and damaged, Urban Future assured me they would fix it so I paid them, now they don't answer my calls or emails, system works fine but my advice would be avoid Urban Future / Solar Oak.
Dan installed the water filtration system at our place. Neat job, clean, aligned, not leaking, and even tidied up after finishing.
Reply from Urban Future
2026.01.14
Thank you Frank happy to help.
All good. Booked it on the Wednesday. Installed on the Friday. All done very professionally. Good quality components, nice looking cover. It works well. TDS measures much lower than before and I can taste the difference. Thanks guys.
Reply from Urban Future
Thank you for the positive review David.
Very impressed with Daniel from urban futures. Once I agreed the quote they were out within 24 hours to install my new hot water heater. Daniel the plumber was very personable and professional. Did an awesome job, cleaned up after himself and explained everything really well. Couldn’t be happier and without doubt, will definitely use urban future again. Very deserving of 5 stars!
From start to finish the team at Urban Future were great to deal with. They provided a clear, competitive quote and answered several questions promptly before we proceeded.
The lads doing the installation were friendly and efficient. Once installed they gave a good tutorial on the product too.
The iStore water heater is great with more than enough capacity for our needs.
Would certainly recommend!
Tom
After shopping around i settled on urban futures whole house filter setup. Dan was a pleasure to deal with and the installer was quick and professional. The water system looks fantastic and is built better and more solid than any others i have seen on the market. I highly recommend Urban Future to anyone.
Hello, this review is to inform the public Urban Future service has been thoroughly achievable and efficient at installing our hot water system and solar panels. The service provider to the installers remained prompt and completed the work with integrity
highly recommend such an efficient team
Kind regards Mat and Jodie
Absolutely fantastic. Helping myself to restore hot water to my home. So nice to have a hot shower after days of basin washing. Much appreciated 👏
Reply from Urban Future
2024.08.28
Happy to help Norm.
No more cold showers for you :)
No more cold showers for you :)
I recently had the pleasure of working with Urban Future to install a water filtration system in my home in Alkimos, and I couldn't be more thrilled with the results. For too long, my family and I had been dealing with water that reeked of chlorine and had a negative impact on my children's skin. The water quality had been simply pathetic, and I knew something had to change.
Enter Urban Future. From the very beginning, their team was professional, knowledgeable, and incredibly helpful. They assessed the situation, provided a clear plan, and offered an affordable solution that fit our needs perfectly. The installation was completed today, and I’m beyond impressed with the outcome. The job was done cleanly, efficiently, and with a level of care that is hard to find these days.
Not only has the water quality improved drastically—no more chlorine smell, and my children’s skin is already showing signs of improvement—but the entire experience with Urban Future was seamless.
What’s more, Urban Future offers a wide range of services beyond water filtration. They also specialize in solar power, battery installations, roof restorations, and much more. If you’re in need of any of these services, I highly recommend getting in touch with Urban Future. Their dedication to quality and customer satisfaction is truly unmatched.
Thank you, Urban Future, for making our home a healthier and happier place!
Reply from Urban Future
2023.10.19
Was a pleasure dealing with you Lee, and thank you so much for the positive review.
Had a great experience with the installation of a new heat pump hot water system. Matthew was quick to respond, happy to accommodate a late change to my schedule, and the guys who did the work were pleasant and efficient. The unit is working well so far. Couldn't ask for more.
Reply from Urban Future
2024.07.11
Thank you for the kind review Shanelle, happy to help.