Verified Company
I can’t believe the aggressive behavior of the young man that was responsible for taking our returnable items. Firstly, I had about 10 bags, from over the winter. He was offended and started tossing water bottles to the side saying “I can’t take them like that”! They were crushed a little so I didn’t waste so many plastic bags. I was with my daughter so, as she emptied bags, I continued to reshape the bottles per his request. Mind you no one had come in until the last bag. He than proceeded to aggressively slide the rest of my squished bottles over with my hand in said items & proceeded to take care of another customer with kindness and told me I could take my bottles and come back! Do you honestly think I’ll be back!? No, I’ll drive to geneseo were I had usually went before moving to Avon! I’m sorry that you may not like your job and we all have bad days but, don’t take that out on people creating your job and certainly a little kindness goes a long way! Really sad because every other time I’ve been there, the gentleman have been friendly and courteous. I’ve even donated all my returns. Sadly, you’ve lost yet another customer…
Reply from Upstate Bottle Return | Albion
I am so sorry about your experience. If you would please tell me when you were in and I will review the incident. I hope I can make this up to you.
