UPS Solar have been outstanding during the whole process of ordering and fitting solar panels and batteries at my home.
The head office team are all delightful to deal with, extremely polite and very knowledgeable.
The installation team of Joe and Stuart were very pleasant and helpful. They worked extremely hard all day to complete the installation and then explained how it all works. They took great care with all the work undertaken.
I would highly recommend UPS Solar for a great service.
We are really happy with the solar installation completed by UPS this week and with how well the whole system is working already.
From the initial enquiry through to installation and aftercare, the office staff have been extremely helpful, responsive and supportive throughout the process, making everything straightforward and easy to understand.
The installation team, Joe and Adam, worked incredibly hard over the two days. They were efficient, professional, friendly and took real care with the property and overall finish of the installation. They also provided excellent advice and guidance throughout, which was really appreciated.
The standard of work and attention to detail has been excellent and we would happily recommend UPS to others considering solar and battery installation.
Many thanks again to the whole team.
I recently had UPS Solar install a full solar setup at my home, including solar panels, an inverter, and a battery system, and I couldn’t be happier with the entire experience. From the first conversation to the final handover, the team was professional, knowledgeable, and genuinely committed to doing the job right.
The installation itself was smooth and well‑organised. The engineers arrived on time, worked efficiently, and kept everything tidy throughout the process. They clearly knew their craft, and it showed in the quality of the workmanship. The panels were fitted neatly, the inverter and battery were installed with care, and all the wiring was done cleanly and safely.
What really stood out was the communication. UPS Solar kept me updated at every stage, explained how the system works in a way that was easy to understand, and made sure I was comfortable with everything before they left. They also handled all the paperwork and setup, which made the whole process stress‑free.
Since the installation, the system has been performing brilliantly. I’m already seeing the benefits in energy production and storage, and it feels great knowing I’m reducing my reliance on the grid.
Overall, UPS Solar delivered exactly what they promised: a high‑quality installation, excellent customer service, and a system that works flawlessly. I’d happily recommend them to anyone considering solar.
I would highly recommend UPS Solar. Their professionalism is second to none. The support from quote, customer service (Sophie) has been seamless. In terms of the installation and quality of the job I cannot recommend highly enough - Robert and Anthony did not stop for two days and explained the process once they arrived up until final installation. Both were very courteous, tidy and professional - EXCELLENT
UPS Solar, what a great company to work with. From initial contact through to completion they have been helpful and professional. The site surveyor discussed all options and took time to understand my requirements. Also the installation team could not have been more efficient or polite. Back up and communication from 'Head Office ' has been timely and extremely helpful. Our system is up and running perfectly. Highly recommended.
UPS solar installed solar and battery for us yesterday- first class work at a competitive price. The whole process from first contact to installation was top notch, seamless and really positive. The installers were friendly, professional and hard working. We are very thrilled with the panels and battery and credit to UPS for making the whole experience so easy. I'd recommend them 100% if you're considering solar - you will be well looked after and soon generating your own energy
From start to finish a pleasure to deal with.Not many companies even bother to come out to do a full survey of the locations for your equipment and a few gave me completely the wrong system size I could install.There was no hard sales just well informed experts .Well done to all at UPS solar
Fantastic customer service from start to finish. The communication was great, especially from our account manager, Andy Stones, and Sophie in the office. It was all up and running very quickly, apart from a small delay due to the scaffolding not being correctly placed. Also, the cost was extremely reasonable and all the pricing and benefits were clearly explained, both in person and in writing, by our account manager, Andy. An excellent company!
We had our UPS Solar installed in February and wanted to wait a few weeks before making a recommendation. We are delighted with how the whole experience panned out. From our initial contact right through to final sign-off, the staff have been helpful, experienced, responsive and an absolute pleasure to do business with. There was no pressure selling, everything is costed in a straightforward, honest manner and everything went smoothly. During the planning and survey stage we were kept up to date, our many questions answered with patience and respect. The installation was completed in a day, the technicians explained what would happen, asked if we had any preference for minor options and worked tirelessly to leave us with a very tidy installation - they are a very professional outfit. Since the installation, the system has worked faultlessly and is producing copious amounts of power, even whilst the weather has been less than ideal. I've had a few conversations with the aftersales team for guidance on getting to grips with the Fox app and they have been so responsive and helpful.
In summary; I was apprehensive about getting solar, my experience with UPS Solar has been absolutely first class, I couldn't recommend a group of people more highly. Thank you to all at UPS Solar.
Great company to have your solar panels installed and at competitive prices. I changed my initial purchase to add a car charger and 5 extra solar panels and they accommodated that without a fuss. Friendly staff , helpful and always picking up the phone. The installers were very helpful and courteous. On the last day of the install the installers stayed until 8pm to finish off and worked tirelessly through miserable weather. Post install , all the paperwork arrived promptly. I am a very happy customer. I will update the review at a later date to see how the support is from them going forward.
Reply from ups-solar.co.uk
2026.02.10
Hello Alexandru
Thank you for your feedback and for taking the time to leave us a review.
We’re glad to hear you’re happy with the installation, and we appreciate your support. If you need anything further, please don’t hesitate to get in touch.
Thank you for your feedback and for taking the time to leave us a review.
We’re glad to hear you’re happy with the installation, and we appreciate your support. If you need anything further, please don’t hesitate to get in touch.