Verified Company
Very professional and fast service. The technician arrived on time and fixed the problem quickly. Highly recommend!
Reply from Universal Services Corp
2025.07.16
Glad we could quickly resolve your issue and thank you for choosing us! Fast and reliable HVAC service is always our priority.
My central AC stopped working. My neighbor recommended calling Universal Services. I called them, and they showed up as promised. The technicians diagnosed and fixed the issue. They charged me reasonable price.
The service under new management is outstanding. Highly recommend them for air conditioning repair in Staten Island.
Reply from Universal Services Corp
2025.06.14
Andriy, we glad you are satisfied with us repairing your central AC system. Universal Services Corp is proud to service Staten Island area.
rarely leave reviews, but I was really impressed. My chiller was leaking, and they diagnosed and fixed it fast. No upselling, just solid work. Highly satisfied.
Reply from Universal Services Corp
2025.07.16
Thanks for the feedback! If you ever need help again with HVAC or refrigeration, we're here for you.
Called them for walk-in box repair. Technician was knowledgeable and explained everything in detail. Very happy with the service and pricing. Would definitely use them again.
Reply from Universal Services Corp
2025.07.15
Thank you for the feedback! We're so glad our technician could help with your walk-in box repair and take the time to explain the process clearly. We believe in transparency, fair pricing, and quality HVAC and refrigeration service. Looking forward to working with you again when you need us!
Great Improvement Under New Management!
I’m happy to share that this business is now under new management — and the difference is night and day. The service, communication, and overall performance have improved dramatically. You can really tell that the new team cares about quality and customer satisfaction. Highly recommend giving them another try if you had a different experience in the past!
Reply from Universal Services Corp
2025.07.16
Thank you so much for noticing the difference - it truly means a lot! We’ve been working hard to improve every part of our service, from clear communication to quality AC repairs, heating installations, and ductwork across Staten Island. We're here to make things easy and reliable for our customers, and we truly appreciate your support!
As a restaurant owner, having reliable kitchen equipment is critical to our operations. We’ve been working with Universal for years now, and I can’t recommend them enough.
They handle the yearly service of our walk-in freezer, walk-in refrigerator, and other essential kitchen appliances — always on schedule and with great attention to detail.
Whenever an issue comes up, their team is quick to respond and gets our equipment back up and running fast, which is invaluable in the food service industry.
Reply from Universal Services Corp
2025.07.16
Thank you for being a loyal client! We’re proud to support Staten Island restaurants with walk-in freezer/refrigerator maintenance and emergency HVAC repair. Keeping your commercial kitchen running is our top priority. Always happy to help!
Called them for walk-in box repair. Technician was knowledgeable and explained everything in detail. Very happy with the service and pricing. Would definitely use them again
Reply from Universal Services Corp
2025.07.16
Thank you for the great feedback! We're glad our technician could clearly explain everything and get your walk-in box repaired quickly. Keeping your refrigeration equipment running smoothly is always our goal. Looking forward to helping you again whenever you need us!
Water heater stopped working out of nowhere. They scheduled me quickly, and the tech was in and out in under an hour. Hot water’s back and running strong. Thank you!
Reply from Universal Services Corp
2025.07.16
Thanks for sharing your experience! We're glad we could get your water heater back up and running so quickly. Fast, reliable heating system service is what we aim for - and we're always here when you need us
Professional, responsive, and honest. They fixed my boiler after two other companies failed. You can tell they actually care about getting the job done right.
Reply from Universal Services Corp
2025.07.16
Thank you so much for the kind words! We’re really glad we could get your boiler repaired after others couldn’t. Providing reliable, honest heating system service is what we’re all about - whether it’s boiler repair, HVAC troubleshooting, or full system diagnostics. We truly appreciate your trust
Our restaurant kitchen exhaust fan broke down during a busy weekend. They came out fast and had it up and running in no time. Lifesavers!
Reply from Universal Services Corp
2025.07.16
So glad we could help out quickly when you needed it most! We understand how critical kitchen equipment like exhaust fans are, especially during a busy weekend. Thanks for trusting our team with your restaurant equipment repairs - we're always here when you need us
I had a mini split installed in my home office. The team was punctual, clean, and super friendly. The system works perfectly, and the installation looks very neat. Highly recommend them!
Reply from Universal Services Corp
2025.07.16
Thank you for the great feedback! We're glad you’re happy with your mini-split installation. Our team always aims to be punctual, clean, and provide quality HVAC service.
I contacted this guys for walk-in box cooler repair for my restaurant — the service was top-notch! They arrived quickly, explained everything clearly, and did the job professionally and neatly. I’m very satisfied with the result and highly recommend this team!
Reply from Universal Services Corp
2025.07.16
Thank you for the great review! We're glad we could help with your restaurant’s walk-in cooler repair and that you were happy with the service. Clear communication and professional HVAC and refrigeration work are what we strive for.
Not recommended. Asked them to take a look at my system because it wasn't heating evenly and help me repair it. They looked at it for ten minutes, banged on it, and charged me $150. It appeared to be working better when they left, but afterwards the system went back to not working.
They didn't do any maintenance on the system or look at the ducts, just banged on the HVAC system and charged me.
Terrible location, unprofessional. Please don't use them.
Reply from Universal Services Corp
2025.06.14
The company is under new management. The quality of service significantly improved - checkout our latest reviews and consider giving us another chance to service you. We do have great offers for returning customers.
Used this company to install new cooling/heating system at my apartment. Very reasonable price, quick, professional, polite service. Couldn't wish for more. Saved myself a couple grand comparing to other companies I called.
Reply from Universal Services Corp
2025.07.16
It’s great to hear the new HVAC system installation went smoothly and that we could save you money compared to other quotes. We always aim to provide value without cutting corners. Thank you for choosing Universal Services for your heating and cooling upgrade!
Horrible staff, broke my equipment. The boss Mark said that the item came like that. Unbelievable how careless a business can be. Do not work with them!!!
Reply from Universal Services Corp
2025.07.16
We’re excited to share that our company is now under new management, and we've made some big improvements to our service quality. Don’t just take our word for it - check out our latest reviews to see what our customers are saying!
If you’ve worked with us in the past, we’d love the opportunity to show you how we've changed. Plus, we have some great special offers for our returning customers.
If you’ve worked with us in the past, we’d love the opportunity to show you how we've changed. Plus, we have some great special offers for our returning customers.
