Verified
Daniel was great to work with. He really knew what he was talking about and gave me helpful tips on how to take care of my fireplace. He did a thorough job cleaning and servicing it, and you can tell he takes pride in his work. It's hard to find someone honest and dependable these days, but he truly is. I'll definitely be calling him back every year. Highly recommend!
Verified
We used Unity a few weeks ago because our fireplace remote didn't work. They responded quickly & came within the designated window. They found the problem quickly. They could have easily sold a whole new part, but just changed the battery! I appreciate their honesty, their promptness & they only charged a small service charge! These guys were very professional. I would highly recommend them.
Verified
I hadn't started my fireplace (gas log with a pilot light) in the two years since I bought the home. Daniel's communications and timeliness were great. He and his crew cleaned the whole mechanism and logs, swept the chimney and got the pilot light lit. Even showed me pics from the chimney cap on the roof, and embers and sand to get from Amazon. Fair and reasonable price for the service
Verified
I called THE fireplace company that is the 800 pound gorilla in the fireplace space in Houston. They installed and had a sticker in our fireplace. After being told that their service charge JUST TO COME OUT TO MY HOUSE was $290 (it is high season), I decided to look around.
I found UNITY, and boy am I glad I did. They were out the next day, and resolved my issue (ECM and remote were toast) in an efficient manner for a fraction of what the 800 pound gorilla would have charged me.
I was not oversold.
I was given the opportunity to explain the issue (aka...listened to)
I was charged a fair and honest price for the work completed. I knew there was going to be a significant parts charge since I had already researched those on-line, but I was not "taken to the cleaners" for the parts I was needing.
I will gladly recommend Unity to others that need fireplace service.
Verified
Unity Home Service was just one call away! Super fast, friendly, and affordable service. Highly recommend!
Reply from Unity Home Service LLC
2025.06.30
Thank you so much, Billie! We truly appreciate your kind words and recommendation. It means a lot to us that you were happy with our fast, friendly, and affordable service.
We're always just one call away whenever you need us again! –Unity Home Service
We're always just one call away whenever you need us again! –Unity Home Service
Verified
Michael was very friendly and helpful. He solved the problem and explained how it happened and what I could do if it ever happened again. In addition, their prices are very reasonable.
Reply from Unity Home Service LLC
2025.06.27
Thank you, Joy, We really appreciate your business!
Verified
Daniel with Unity was the most honest, professional and knowledgeable out of the 5 businesses we received quotes from. His price was reasonable and his work was perfect. I'm referring him to my family. He replaced our chimney cap and removed a birds nest without injuries to the animals. Great work 👏 sir.
Reply from Unity Home Service LLC
2025.06.22
Thank you, Ash, we really appreciate your business!
Verified
Gas fireplace fully behind glass would not ignite. Plus was having problems with wasps getting in even though it was “sealed”.
Two jobs both fantastic experiences. Daniel was awesome!!
Reply from Unity Home Service LLC
2025.06.22
Thank you, Tracey, we really appreciate your business!