Under One Roof

underoneroofllc.com

Under One Roof Reviews

Excellent rating
4.8
83 reviews Verified
Under One Roof
%title%

%offer%

Reviews ( 83 ) 4.8

Dee4X Brown
Dee4X Brown
2024.05.16
Great service highly recommend.
Daisy Hayes
Daisy Hayes
2024.05.06
Under One Roof's Hayden Brown had a crew of his replace the roof on my house. It also needed soffit and facia repair. The job was done flawlessly and looks amazing! Hayden is wonderful to work with - timely, efficient, fair and kept me informed through every step of the process. I highly recommend him for any home improvement project! He stands by his work and is someone you can depend on.
Reply from Under One Roof 2024.05.07
Thank you for trusting us! We value each client! It was a pleasure working for your Ms. Hayes!! Thank you again!
Matthew Groves
Matthew Groves
2024.04.30
Under One Roof and Hayden Brown did a great job fixing a window/sill for me that had been previously built without proper flashing that had been leaking into my kitchen, and I'm sure the new solution will be watertight. They also replaced another window. Their quote was competitive, and they did the job in one week, start to finish. I'm sure I'll be replacing some more windows in the near future and will reach out to them first to do the job. Highly recommend them.
Samuel Scott Smith
Samuel Scott Smith
2024.04.29
This is a very unprofessional company, I warn you to stay away from. We emailed them directly to haydenb. Then we followed up with a text and they answered in some way that says they are better than me. Just a bad experience.
Reply from Under One Roof 2024.05.07
This is the owner Hayden Brown! I am unsure or unaware of any emails or corresponding messages that have any details containing to your statement. We always answer politely! We do not have any communication from you! If there is some sort of communication that was unprofessional it will be dealt with accordingly! Please call me at 205-531-4948! Voicemails are recommended for quick responses if someone does not answer. I apologize if there was any communication errors on our end and value each and every client or potential client! All comments looking at your profile are out of Georgia?
Louis Dina
Louis Dina
2024.04.21
Exceptional! Under One Roof just completed a major project for me. They removed all the Dryvit (about 30% of our house’s exterior…the rest is brick), installed Hardie Board planking (clapboard style), replaced trim, repaired roof leaks and some rotted soffits, sealed all potential access points to the attic to keep squirrels in the outdoors, soft-washed the house and repainted all non-brick surfaces. It was a big job. They did it quickly, but they also did a quality job, with attention to detail. They left the place clean and neat. I have high standards and expectations and Hayden Brown and his team did an outstanding job. The only word that comes to mind is “Exceptional”. Hayden over-delivered and did some things that were not even expected or required of him. He told me his aim was to please and to over-deliver, and he was true to his word. He’s the best contractor I have ever worked with and a breath of fresh air in a world where the opposite is too often the norm. He’s honest, a straight shooter, a man of integrity and does quality work. He’s the person I will call for any future projects, inside or outside of our home. Highly recommended.
Reply from Under One Roof 2024.05.07
Amazing working with such a client as yourself. This is what contractors like us look forward to when we complete a job. We value your feedback! It motivates us to continue to Provide excellent service with out standing warranties that go beyond expectations! We are assured that our workers perform their absolute best with top compensation for their efforts! That’s why we can stand behind each job knowing we did our best! The end results of their hard work makes us very proud to have them apart of our team/family here at Under One Roof! Thank you Louis!
Hal David
Hal David
2024.04.02
Under One Roof and Hayden Brown were very thorough and efficient replacing our roof! He was responsive to us and made sure the job was done to our satisfaction. He responded to questions during installation. His crew is very thorough and left the job site spotless.
Bridget Stevens
Bridget Stevens
2024.03.23
Roof leak fixed promptly, but the paint inside over leaked area was still showing through. I contacted them and with no hesitation agreed to make it perfect. Well, sent a team and yes, made it PERFECT. I am SO happy!!! Will use them again!!!
Brandon Teal
Brandon Teal
2024.03.16
I had a small leak after a lot of rain came through the area. Hayden was the first person to come out and took care of the issue by the end of the day and didn’t charge extra for additional work that was uncovered. Great service and I plan on using him and his company again for additional work.
Jerry Nixon
Jerry Nixon
2024.02.28
Hayden and his guys did a great job repairing my chimney. With the water and termite damage it basically had to be replaced. They were able to do the job in two days, and it looks fantastic! Very thorough with everything they did. Highly recommend this company!
Steve Minor
Steve Minor
2024.02.06
Under One Roof is a great company to do home repairs. We've used them for roof, drywall / trim, and electrical repairs. Very happy with the results! Owner is great to work with and definitely recommend!
Jennifer Candler
Jennifer Candler
2024.02.02
Under One Roof did an amazing job on our privacy screens and fence repair. They worked very efficiently and Shayan was onsite and always available to answer any questions.
John Doty
John Doty
2024.02.02
Had a limb fall on my house causing a hole in the roof and ripping my gutter/soffit halfway off. Under One Roof quickly got back with me and had it fixed in no time. Good quality work.
Judy richwine
Judy richwine
2024.01.31
I recently had a leak in my roof. I went on Next Door and numerous people recommended Hayden Brown/Under One Roof. I called Hayden on a Friday, and he came out immediately gave me a very reasonable quote. They did the work on the following Monday. The work was very thorough and looked great. I no longer have a leak. I highly recommend Hayden Brown/Under One Roof.
Reply from Under One Roof 2024.02.02
Thank you Judy for taking the time to leave us a 5-Star review. We appreciate your business and look forward to working with you again in the future.
Richard Sherman
Richard Sherman
2024.01.29
Hayden and his crew were fantastic. He was prompt to assess my leaky roof issue and give me a fair price. In extremely cold weather his crew corrected the problem. We could not be more pleased by the out come. Highly recommend them.
Reply from Under One Roof 2024.02.02
Appreciate the 5-Star review Richard! Our crew is a HUGE part of our success and we couldn't do it without them and their dedication.
Serena Simoni
Serena Simoni
2024.01.27
Hayden Brown is a scrupulous and honest professional. His crew has replaced my large roof in one day. The roof looks great. Because of heavy rain, Hayden called me a couple of days after the job was completed to insure there were no leaks, which I had previously to the replacement. I highly recommend this company without any reservations.
Reply from Under One Roof 2024.02.02
Very happy to hear about your experience Serena! Thank you so much for the fantastic 5-Star review.
Muhammad Bilal MD
Muhammad Bilal MD
2024.01.24
I was concerned that my roof was damaged due to recent winter weather and my neighbor found few shingles in his backyard assuming it came from my roof. Hayden came by at his earliest convenience, flew his DJI drone to take a close look at the roof and didn’t find any damage. That was an excellent use of modern technology and without climbing a ladder. He was good with communication. He also didn’t charge me anything. I am looking forward to work with him to do some of the projects at my home in coming future. Highly recommended!!
Reply from Under One Roof 2024.01.24
Thank you Muhammad for the 5-Star Review! Trying to get better with the drone everyday haha!
Emma Duncan
Emma Duncan
2024.01.11
We had a leak in the ceiling caused by a shoddy flashing repair on our chimney from a prior company. Hayden came out the morning I called him to see what the problem was. I had a quote within a couple days and they started work the next morning to get it done before the next rain storm hit. They even repaired some mortar which was outside the scope of work he quoted and he didn’t charge extra for it. Highly recommend.
Reply from Under One Roof 2024.01.24
We appreciate the great review Emma! We value our clients and the opportunity they provide us highly, and will always go above and beyond for them simply for that reason.
Walter Sanders
Walter Sanders
2024.01.08
Hayden Brown and his team at Under One Roof have just completed replacing the entire roof on my house as well as several other small projects including the repairing of interior leak damage. I was impressed with the attention to detail and promptness that Hayden and all the workers displayed. I highly recommend this company.
Reply from Under One Roof 2024.01.24
Thank you Walter for the 5-Star review! We are continually encouraged and fueled by the recognition that our valued clients give us!
Carol Walther
Carol Walther
2023.12.30
What a wonderful company to work with. Hayden works so hard to make sure that all needs are met. Everyone is conscious of providing the best service possible - from start to finish, they are attentive to all details and making sure that everything is done to perfection. Whether roof repair, chimney replaced with hardy board and painted, more painting and basic repairs - every person has impressed me with their work ethic and follow through. Hayden, et al, are the best. I applaud them all!!
Reply from Under One Roof 2024.01.06
Wow Carol! Thank you so much for the review and kind words; we greatly appreciate the recognition! Please keep us in mind for your next project, big or small.
Eli
Eli
2023.12.28
Very poor communication.
Reply from Under One Roof 2024.01.06
Hi Eli, we are disappointed that we let you down. We had an appointment scheduled, but you were unable to make it. As a company our preference is to view projects and repairs while clients are present to ensure the scope of work is thoroughly explained and understood. We would like another opportunity to show you how we value our customers and their time and hopefully make this 1 star into a 5. Please reach out to me directly at 205-531-4948 to discuss this matter further.