uBreakiFix

uBreakiFix Reviews

Excellent rating
     
4.6 | 568 reviews
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uBreakiFix
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Reviews

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4.6

| 568 total

494 pcs
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Shelley Kelley
Shelley Kelley 2026.03.27
     
Spencer is wonderful! Thank you for his advice!
Reply from uBreakiFix
Hi Shelley, thank you so much for your wonderful feedback! We're thrilled to hear that Spencer provided you with valuable advice. Our team at uBreakiFix - Phone and Computer Repair is always here to help, and we look forward to assisting you again in the future!
Becky Lewis
Becky Lewis 2026.03.20
     
I happened to find this store while pulled over to key in a search for cell phone repair, LOL. It was right in front of where I parked to key in searches. Crazy.. I was LED THERE😇 The other locations close to me in Whitestown didn't service my particular phone anymore, nor did their sister company. Their loss. uBreakiFix was fantastic, reasonably priced, extremely kind and showed actual caring that I was so distressed and near frantic, especially after failed attempts and driving too many places. Save time, energy, effort and emotional basket case status 😢 😪.. save yourself the 🤪 😜 CRAZY feelings of OMG!!! NOT THE PHONE!!🫣...📱 Just take it to the RIGHT PLACE FIRST, even if you take an extra distance drive, it's worth it. I was treated with respect and kindness, even though I wasn't being my best. But... PLEASE GO IN THERE WITH AN OPEN HEART ❤️... don't let your bad moment of phone panic spread. The young lady I encountered was my Angel for the day😇. Be kind to your Phone Angel 🤩🥰 Thank you for amazing service🥳
Reply from uBreakiFix
Thank you so much for your kind words, Becky! We're thrilled to hear that you had such a positive experience at uBreakiFix. It's wonderful to know that our team could help you in a moment of panic and provide the care you needed. Your recommendation means a lot to us! We look forward to being your go-to for any future phone repairs. 😊
Sally Torgeson
Sally Torgeson 2026.03.11
     
My phone was directing calls to another number. Was not finding Network. And they fixed it. Dave was very personable and worked hard at it. And their Assurance plan for ALL electronics in the house is perfect for my techie household.
Reply from uBreakiFix
Thank you, Sally! We're thrilled to hear that Dave provided excellent service and was able to resolve your phone issues. It's great to know that our Assurance plan fits well with your tech-savvy household. If you need any further assistance, feel free to reach out to us at uBreakiFix. We look forward to serving you again!
Greg Batt
Greg Batt 2026.03.10
     
Initial experience had issues however after contacting management the issues were resolved and my phone is repaired and working like it should be.
Reply from uBreakiFix 2024.04.09
Thank you for sharing your kind words with our team, Greg! We're loving this recommendation and are glad we could help 📱Please tell your friends and family about us!
Alex Balaban
Alex Balaban 2026.03.06
     
Never received an update for a part that had to be ordered for repair of my phone.
Reply from uBreakiFix
Hi Alex, we're sorry to hear you haven't received updates on the status of your repair. Please reach out to us at support@ubreakifix.com or 1 (877) 320-2237 so we can investigate this for you. Thanks!
ryan gerde
ryan gerde 2026.03.03
     
Reply from uBreakiFix
Thanks for the ⭐⭐⭐⭐⭐, ryan! Thanks for trusting us with your tech needs and we appreciate this feedback. We’re always here to help!
JIll Cash
JIll Cash 2026.02.24
     
Information from staff was very helpful, informative and professional attitude. Will use them again in the future!
Reply from uBreakiFix
Thanks for sharing such a detailed review! We’re here to help with any tech needs you have 📱 We’re grateful you recommended us.
Bob Micunek
Bob Micunek 2026.02.12
     
Spencer was terrific. Very knowledgeable and performed repair in a timely manner.
Reply from uBreakiFix
Thank you for sharing your kind words with our team, Bob! We're loving this recommendation and are glad we could help 📱
Victoria Finch
Victoria Finch 2026.02.02
     
The service was great! I highly recommend.
Reply from uBreakiFix 2026.02.03
Thanks for the ⭐⭐⭐⭐⭐, Victoria! Thanks for trusting us with your tech needs. We’re always here to help!
Shelly Klein
Shelly Klein 2026.01.31
     
Want to give a sincere shout out to Andrew for his knowledge & skills with diagnosing & cleaning my phone. His service was excellent & very thorough and I greatly appreciate his work on my phone. I will definitely be back! Both Andrew and the other gentleman who works there were quick and very professional and so knowledgeable about my phone issues. Thanks so much!
Reply from uBreakiFix 2026.01.31
Thank you for your kind words and 5 stars, Shelly! We're delighted to have your recommendation ⭐ Happy to help you again in the future!
Jason Sherman
Jason Sherman 2026.01.24
     
Made an appointment and showed up to see they were closed for staffing. Nobody answered phone day before and site still took appointment
Reply from uBreakiFix 2026.01.25
Hi Jason, thank you for bringing this to our attention. We want to make it right. Please reach out to us at support@ubreakifix.com or 1 (877) 320-2237 so we can investigate this for you.
Becks
Becks 2026.01.21
     
Kudos to Andrew that made it happen and fixed my device sooner than the quoted time, my son was able to take it in our trip. 100 % recommended.
Reply from uBreakiFix 2026.01.21
Thank you, Becky , for your wonderful feedback! We're thrilled to hear that Andrew was able to expedite the repair of your device, ensuring your son had it ready for your trip. Your recommendation means a lot to us at uBreakiFix - Phone and Computer Repair. If you need any assistance in the future, don't hesitate to reach out. Safe travels!
Char Hulse
Char Hulse 2026.01.07
     
Though my computer was not repairable, my experience with Spencer was great.
Reply from uBreakiFix 2026.01.07
It’s exciting to see these ⭐⭐⭐⭐⭐, Char! Thanks for trusting us with your tech needs. We’re glad Spencer did a great job, and we’ll share this with our team.
Mike Dunbar
Mike Dunbar 2026.01.01
     
Reply from uBreakiFix 2026.01.02
We're grateful for your generous 5 star rating, Mike! Glad to hear we earned your recommendation. Let your friends and family know about us 😁
Adam Smith
Adam Smith 2025.12.30
     
Excellent service
Reply from uBreakiFix 2026.01.01
We're so happy we met your expectations, Adam. We’re here for any of your tech repair and cleaning needs 📱 Thanks for recommending us - let your friends know too!
Kim Harris
Kim Harris 2025.12.26
     
Reply from uBreakiFix 2025.12.27
Thank you for sharing your experience,Kim 👏👏👏 Glad our team could help. Stop by and see us if you need help with anything else!
Qiana Robinson
Qiana Robinson 2025.12.26
     
Easy check in, quick assessment of damages performed, and quote provided all before I walked out the store. Repairs took less than a few hours and the phone looks brand new. My hubby is happy!! Highly recommend!
Reply from uBreakiFix 2025.12.27
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our service and that your phone looks brand new. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future!
Matthew Berridge
Matthew Berridge 2025.12.21
     
It was a fast and friendly service. I would definitely recommend.
Reply from uBreakiFix 2025.12.22
Thank you for your kind words and 5 stars, Matthew! We're delighted to have your recommendation ⭐ Happy to help you again in the future!
Kevin Wilhoite
Kevin Wilhoite 2025.12.20
     
My phone works as new. And i thought the cost was very fair.i would reccomend everyone use them
Reply from uBreakiFix 2025.12.21
Thank you for your wonderful feedback! We are thrilled to hear that your phone is working like new and that you found our services to be fairly priced. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance in the future, please don't hesitate to reach out.

Best regards,
The Team
Kelton Husher
Kelton Husher 2025.12.19
     
Kaleb got me in and out very quickly when i was on my lunch break for a charging port cleaning and customer service was 10/10
Reply from uBreakiFix 2025.12.21
Thank you for your kind words, Kelton! We're thrilled to hear that Kaleb provided you with quick service and exceptional customer care during your lunch break. We appreciate your feedback and look forward to assisting you again in the future!

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