TWF ROLLER GARAGE DOORS LTD Reviews

Pacman 2026.03.18

     

TWF supplied a custom roller garage door for self installation. I chose TWF after recommendation from “The DIY Guy” on YouTube and I was not disappointed. The entire service from initial quote to delivery was seamless, absolutely perfect. The installation was simple and the end result is exactly what I wanted. 100% recommend TWF for any garage door requirements you may have.

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Reply from TWF ROLLER GARAGE DOORS LTD

Hello

Many thanks for your review, it is very much appreciated! :)

Kind regards
Laura
TWF Roller Garage Doors Ltd

Mark Lowen 2026.03.17

     

Amazing company to deal with. The roller doors supplied are of a superior quality to one we had fitted by a competitor. They even upgraded that one for us. An issue was sorted within 30 minutes of calling them. Very highly recommended.

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Reply from TWF ROLLER GARAGE DOORS LTD

Hello Mark

Many thanks for your review, it is very much appreciated! :)

Kind regards
Laura
TWF Roller Garage Doors Ltd

Malcolm Miles 2026.03.14

     

Brilliant job from start to finish, we would highly recommend you to anyone. Thank you so much they look amazing.

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Reply from TWF ROLLER GARAGE DOORS LTD

Hello Malcolm

Many thanks for your review, it is very much appreciated! :)

Kind regards
Laura
TWF Roller Garage Doors Ltd

Diana miles 2026.03.14

     

Had our garage doors fitted yesterday & from start to finish the team that came out were extremely professional & the doors now look amazing. We would definitely recommend TWF garage door suppliers & fitters to anyone. Thank you so much

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Reply from TWF ROLLER GARAGE DOORS LTD

Hi Diana

Many thanks for your review, it is very much appreciated! :)

Kind regards
Laura
TWF Roller Garage Doors Ltd

Arthur Richardson 2026.03.03

     

We’ve had our garage roller door from TWF for around 4 years now, it always works really nicely with no problems other than us damaging it accidentally. The team at TWF were very helpful both with supplying the parts I needed to repair the door and also their knowledge and experience to help me do the repair. I would 100% recommend TWF Roller Garage Doors! Thanks.

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Nick Marshall 2026.02.24

     

EDIT: Just an update, after fitting my new door and being really happy, it then developed a fault on Sunday. In my experience of over 30yrs in sales, this is where you can gauge how good or bad the company really is. I left a message on the Sunday asking for help- got a response in minutes and contacted them as soon as possible, spoke to a technician called Tom and explained the fault. Their response? Wow just, WOW! Tom asked me some questions and diagnosed the fault straight away (it was a problem with alignment of the sensor shield - due to my fitting). I cannot fault anything about this firm. Product is 1st class & after sales service is the same, only regret is I didn’t buy sooner. Thank you Tom - Legend. ——— I have just received and fitted my new roller shutter door for my garage and I would like to say thank you. Everything about your service and products are amazing, my wife was worried that because the price was so reasonable the door would be rubbish. Nothing could be further from the truth it’s amazing quality and can I also say in 30+ years in sales including 7 as a Honda dealer principal I have never dealt with such a professional, knowledgeable and good humoured admin person as Laura what an asset (Suggest she be made a director if not already!). I will definitely recommend you to anybody. And as my daughter said when I proudly showed her the finished product “well it really is Idiot Proof!” Many Thanks Nick Marshall

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Reply from TWF ROLLER GARAGE DOORS LTD

Hi Nick

Thank you for your very kind review - it was an absolute pleasure to have overseen your order, the added humour certainly put a smile on my face!

Kind regards
Laura
TWF

Blake Moyle 2026.02.24

     

Great company and product, instructions were easy to follow and the quality is nothing less than excellent! My first time installing one of these and it was a breeze! Well done twf!

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Damo 2026.02.12

     

A superb company to deal with and an excellent product. Sometimes the only way to find out how good a company or their product is, is when you have an Issue. I had a slight issue upon delivery. I immediately contacted TWF. Their response was brilliant, I had everything I needed to fix the issue within 48 hours. I highly recommend using this company.

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Charangit Sahota 2026.01.13

     

Nice product, fitted my self.Asked few questions regarding fitting and gentleman called Tom was very helpful.I will definitely recommend 100%.

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hello

Thank you for your review, it is very much appreciated.

Kind regards
Laura
TWF

Jaspal Sehra 2026.01.12

     

Outstanding customer service. I purchased my roller garage door in 2018 and just rang for assistance with a battery change on a fob. The company are so helpful regardless of how big or small the query. I have previously needed assistance also and they are consistently helpful.

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Good morning, thank you for your review, it is very much appreciated! :)
Kind regards
Laura
TWF

Stephen Reid 2026.01.08

     

Great experience from start to finish. I had my up and over door replaced with a roller door. Had Tom survey the garage who gave me several options of door. I received a quote which I agreed to and then was given a fitting Date.The fitting team were great from start to finish they removed my old door and frame and left my garage clean and tidy. I can’t recommend TWF enough. Thank you

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hi Stephen
Thank you for your review and kind words, it is very much appreciated.
Kind regards
Laura
TWF

Mrs Read 2026.01.07

     

Recommended by a family member who had excellent experience themselves and we have not been disappointed. Outstanding customer service from start to finish. Prices are excellent for such a high quality, well fitted product. We have installed a new electric roller door plus pedestrian door in our garage and are thrilled with the results. The space is transformed inside and out. Highly recommended and would not hesitate to use again - 5 Star across the board 😊

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hello Mrs Read

Your review is extremely appreciated. Tom has said both doors look amazing! Thanks again,

Kind regards
Laura
TWF

Stephen Toogood 2025.12.17

     

I can't praise this company enough. Steve has helped me out a few times with advice about my door. Much appreciated. Danny

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Reply from TWF ROLLER GARAGE DOORS LTD

Hi Danny

No trouble at all, glad we were of assistance!

Thanks for the review :)

Kind regards
Laura
TWF

Will Griffiths 2025.12.16

     

I’ve had around 10–15 garage doors from TWF Garage Doors over the years, they’ve always been reliable. On this occasion I was a bit of a tricky customer and the door arrived slightly too small, which was down to me not fully reading the order confirmation not down to TWF. Despite that, the door itself was good quality and we were able to adapt and overcome and get everything working perfectly in the end (looks better than it would have before hand). Deffo a company that i would recommend to anyone.

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hi Will

Thanks for the review - the doors look amazing!

Kind regards
Laura
TWF

Robert Larter 2025.11.05

     

These guys are absolutely brilliant. I cant praise them enough. They removed and fitted my two doors in less than 5 hours from start to finish. Access to garage is vastly improved with much more space to move cars in and out and so easy with remotes especially when the weather is bad. Would highly recommend Tom and his team. Outstanding service thorough out.

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hi Robert

Thank you for our fantastic review, very much appreciated.

Kind regards
Laura
TWF

plumberman 2025.11.01

     

Great service, From initially getting in touch with Tom to give me a quote for two new garage doors to my new cartLodge To the team who professionally installed the doors I can highly recommend TWF for great service and price. Graham Jackaman , Ipswich

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hi Graham

Thank you for your review!! The doors look fantastic!

Kind regards
Laura
TWF

Craig Freeman 2025.10.21

     

I've purchased several roller garage doors from TWF over the years and have always been impressed with their brilliant service. They're quick, efficient, and consistently reliable. A great local company that truly delivers on quality and customer care—highly recommended.

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Reply from TWF ROLLER GARAGE DOORS LTD 2026.01.13

Hi Craig

Thank you for your review, it is very much appreciated! You know where we are for your next project :)

Kind regards
Laura
TWF

Dave 2025.09.18

     

Needed to replace a gappy up & over door and came across TWF after seeing the DIY guy on YouTube whilst researching. The job seemed fairly straightforward, so I placed an order for the 77mm slats version & wireless control. Laura got back to me just to confirm measurements before placing the order, then it was all systems go. 4 weeks later, it all arrived following a days notice of delivery (an extra day or two would have been handy). All parts were extremely well packed & transported with care. It took two of us half a day to remove the old door and fully fit this one, it really was dead easy, and the overall fit was spot on! Had some difficulty setting the door limits as this wasn’t too clear in the instructions, and didn’t tally with the online videos, but I called TWF and Tom talked me through the process. All sorted! A great company to deal with and one I’d happily recommend. Thanks TWF! * Update a year on, the door has been faultless until a few weeks ago when the door kept bouncing back open and the controller beeping. A quick email and Steve identified the problem to be the bottom rubber not sealing properly. As it was still in warranty, he sent a new rubber seal within days, which was easily replaced, and the fault resolved. TWF are great, great products and exemplary customer service! Thanks guys!

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Reply from TWF ROLLER GARAGE DOORS LTD 2025.09.18

Thank you so much for your detailed and thoughtful review! We're so pleased the installation process went smoothly and that Tom could help get your door limits sorted. It’s brilliant to hear that you're happy with the fit and overall experience. We really appreciate the recommendation—and hope you enjoy your new 77mm roller garage door for many years to come!

The TWF Team

Brian Trudgill 2025.09.12

     

Excellent service from start to finish, 1st class job at a fair price.

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Reply from TWF ROLLER GARAGE DOORS LTD 2025.09.18

Thank you so much for your kind words! We're really pleased to hear you were happy with the service from start to finish. Delivering a first-class job at a fair price is exactly what we aim for, so your feedback means a lot to the whole team. If you ever need anything in the future, don’t hesitate to get in touch!

— The TWF Team

Neil Burke 2025.08.26

     

After checking out a few places for prices, and a couple of phonecalls with some queries (newbie here at fitting), I finally chose TWF for our garage roller door as they were the most competitive. It was a decision I would not regret! Both before I purchased and aftersales customer service was absolutely 1st class! Spoke to a great guy called Tom who answered every question I had promptly and accurately to help me out with the installation. The quality of the door is fantastic, and was very easy to install.....thanks to Tom Thank you TWF, you have more than earned your 5* review!!!

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Reply from TWF ROLLER GARAGE DOORS LTD 2025.09.18

Thank you so much for this fantastic review! We’re thrilled you chose TWF and that you had such a positive experience from start to finish. We’ll be sure to pass your kind words on to Tom—he’ll be chuffed to hear he made such a difference! Great to hear the installation went smoothly too. If you ever need anything else, we’re only a call or message away. Thanks again for your 5 stars and support!
The TWF Team