Turning Point Reviews

Fred Ramsey 2025.09.05

     

Dawn and her team are amazing! We needed to move to an apartment and not only sell the house but sell a large number of possessions. She arranged for power washing, cleaning, junk removal and more. Her professional photographers created an amazing video of the house and great photos which were essential to sell the house fast. It was sold the same day it was listed. Dawn really cares about her clients. You can't go wrong with this team. Highly recommended!

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Reply from Turning Point 2025.09.10

Fred, Thank you so much for your kind words! It was truly a pleasure helping you through such a big transition. I’m so glad our team could make the process easier! We care deeply about each client’s journey, and your recommendation means the world to us. Wishing you and Becki all the best as you begin. this exciting new chapter!

Colleen Brinson 2025.03.14

     

I had no idea a full-service company existed such as Turning Point Estate Sales. Dawn and her team handled every aspect related to selling everything in my home of 40 years while simultaneously coordinating the purchase of my new home.  She handled everything in a very professional and compassionate manner.

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Reply from Turning Point 2025.04.07

I am so happy you found us! Thank you for your kind words!

Suzie Willison 2025.03.12

     

My mother recently passed away. I did a Google search to find a company to sell all of Mom’s “stuff”! I hit the jackpot with Turning Point. Dawn has a team of great people that took care of absolutely everything! Not only did they sell all of my mom’s “stuff”, they cleaned it out AND sold the house! I am thrilled to have found them.

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Reply from Turning Point 2025.04.07

We feel so blessed to have worked with you and your family! We wish you and your family the very best!

Dave Heinmiller 2025.02.22

     

My wife and I contacted Dawn Fickel in August of 2024 to sell our house and help us downsize into a place we could call our last home. From the moment we sat down with Dawn in that first meeting, to the move to our dream house in November, I knew we had made a great decision in choosing her as our realtor! Dawn exhibited professionalism, compassion, 7x24 accessibility, and did it all with a big smile and a calming influence. Dawn has many contacts in the industry and we used several contractors to make sure that our home was in tip top condition for that first showing. Our house sold in 11 days at a time when the market had begun to slow down. Dawn negotiated a great deal in the purchase of our new home, and saved us a great deal of money. She is truly “ worth her weight in gold” I can’t imagine working with any other realtor. Dawn is quite simply the best this profession has to offer!

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Reply from Turning Point 2025.04.07

Thank you so much Dave! It was such a pleasure to meet you and to have a part of this next chapter. Your new home is just beautiful! And, your birds migrated to your new home! You were my client and now my friend!

Diane Heinmiller 2025.02.22

     

Dawn Fickel is an outstanding realtor! From the moment we hired her until after the closing of our previous home, she was with us every step of the way, providing expert advice, helpful suggestions, kindness, and compassion! She helped us make a smooth transition to what we consider the home of our dreams, a place we will cherish for the rest of our lives! I highly recommend Dawn Fickel for any or all services required in a move! Diane Heinmiller

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Reply from Turning Point 2025.04.07

Diane- It's people like you that make my job so rewarding! I will always remember the glow in your eyes when we walked into your home. I wish I had a picture! Best wishes for much good health and happiness in your dream home! Good bless!

Sara Thompson 2024.09.05

     

Selling my parents’ home with Dawn went so much more smoothly than any of us could have imagined. And the option of selling things at the auction made it a bit easier for my parents to move on. We never could have gotten this far without all of your help. Thank you immensely!!! You are much appreciated by the whole family!

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Kevin Shirer 2024.07.16

     

The Turning Point team exceeded my every expectation and due to their showcasing of my household items for sale, they got top dollar during the online action. Great service, great value, hard working and great communication. Stop looking and hire these people!

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Reply from Turning Point 2025.04.07

Jeff- I know I told you this but... I knew when I first met you, we would work well together....And, we did! It was a privilege to work with you Ethan. I hope you guys are settling in to your new home and that the new job is all you expected.

Marsha Ward 2024.06.10

     

Dawn and team are AMAZING! I found her info when we were getting ready to move my father-in-law to an Independent Living facility and I am so glad we went with them. Things could not have been easier and we didn’t have to lift a finger. Dawn made us feel comfortable from our very first meeting. The auction was amazing and brought in more than we had anticipated. They prepped the house for sale and Dawn had it sold within days of it hitting The market for over list. Thank you so much!!!

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Reply from Turning Point 2025.04.07

Thank you for your kind words! You guys were great to work with. Ray is just delightful and I know he transitioned to his assisted living like a champ. He is blessed to have you and Jeff!

Diane O 2024.02.01

     

Working with Dawn and her team was exactly what we needed when we had to sell a house from out of state. They took care of absolutely everything. We were afraid we’d have to travel to Ohio multiple times to be able to clean out and then sell the house, but Dawn took care of it all and communicated everything they were doing. It was perfect.

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Reply from Turning Point 2025.04.07

Thank you Diane! We enjoyed working with you and your family. Between you, Nancy and myself, I think we had a great team! Best regards!

Nancy Strezze 2024.02.01

     

Working with Dawn at Turning Point Estate was great. She made going through the process of selling the property my sister and I inherited so easy for us. They took care of everything needed to sell, and Dawn answered all our questions immediately.

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Reply from Turning Point 2025.04.07

Thanks Nancy! You were such a pleasure to work with. I'm pleased you were happy with us.

Jamie Allen 2023.08.18

     

Dawn and Tyler were amazing to work with. Very professional and they helped us tremendously with our estate sale

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Reply from Turning Point 2025.04.07

We loved working with you. Your home was stunning and people still talk about it! I hope you are enjoying retirement and have adjusted and enjoying your new home!

Bill Krisher 2022.07.05

     

Dawn and family/company are awesome! I was tasked with cleaning out and selling a family members property in the Columbus area, and I live out of state. Turning Point stepped up and handled the estate sale, the clean out and the selling of the property. Everything went smoothly, with great communication. I did not even have to be in state for any of the process. I cannot say "Thank you!" enough to Dawn and her family for taking everything in hand and getting the sale accomplished. It’s always awesome when one phone call solves all of one's problems.

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Richard Greene 2022.05.10

     

We had a wonderful experience with Dawn Fickel and her firm. Dawn was very supportive and responsive to our needs. Her firm was able to have our condo prepared for photos, listing, and showing much sooner than we thought possible with an outcome which exceeded our expectations.

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Garland Hay 2022.05.10

     

This company is the best thing we have ever found! They are truly a one stop shop. They sorted, auctioned and removed any remaining items in my elderly parents house! Then the house was immaculately cleaned and professionally photographed! Listed on MLS as an open house and sold that day! This entire process lifted so much work off our shoulders- we would use them again in a heartbeat!

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Andrew fickel 2021.01.22

     

Great realtor. Very relatable and felt like I've known her my entire life!

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Rhonda Bishop 2020.05.06

     

Dawn did an excellent job overseeing the estate sale, clean out, repairs, and sale of my dad’s home after his passing. She took the stress and burden completely off my shoulders. I can not thank her enough for her compassion and empathy throughout the process.

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Michelle Bowler 2020.02.23

     

Absolutely incredible experience. 5 stars and then some. I have never worked with more professional and empathetic business women. The Turning point estate sales services were an integral part of changing my family’s life for the better. When given the opportunity to move back to California and downsize my New Albany estate; Turning point made the entire process effortless and stress free. The owner Dawn was so thoughtful and empathetic towards the multiple steps it takes to transform a large estate into an actual sale. I was more then impressed, I was overwhelmed with gratitude. As an executive in retail for over 20 years, I appreciate such a trustworthy and hard working team/company. I would recommend Turning Point over and over again for those who want to liquidate an estate for whatever the reason. Thank you Dawn for not just being an incredibly accomplished business woman and being a solution for estate downsizing needs but for also becoming a dear family friend. I would only recommend Turning Point for all estate or downsizing needs. The Turning Point team changed our lives!

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Jeffrey Krugh 2020.02.07

     

Overall, the company handled my downsizing needs with the upmost professionalism and at the same time with the greatest of care. I had a need to sell everything in the home in a very short time. I would have never been able to do it myself, and to be honest, I didn't want to have to hassle with such a big undertaking. Turning Point came to my home and explained to me in great detail what I could expect from them. Once I signed the necessary paperwork, they did everything else. This included researching and marking everything for sale, staging all the items for sale, taking pictures of the items, listing the items on their web site, handling the sale days at the home, recording the sales, removal of all the items from the house. All throughout the process, I was (and everything that was put up for sale) was treated with the upmost care and respect (like it was their own home). At the end of the process, I was handed a big fat check, all my items were sold, and I basically didn't have to lift a finger the whole time. They said what they did and did what they said from a business standpoint. They treated me with the highest of professional integrity in everything that they did for me related to the downsizing . Under the circumstances, this business did everything possible to make me feel at ease and well taken care of. The process was quick and painless and that is exactly what I needed for my downsizing. I would highly recommend Turning Point and their downsizing services, and this is why they received a 5 star rating from me. They exceeded my expectations in not only the downsizing, but with the care they provided me throughout the process. Do not pass up the opportunity to have Turning Point show you what they can do for you.

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Reply from Turning Point 2020.02.08

Thanks Jeff for your kind words! You were a pleasure to work with!