Precision Auto Service Honda, Acura, Toyota, Subaru Reviews

Ke Chiang Hsieh 2026.06.17

     

They take good care of my 1995 Accord for decades with technical competence and friendly service. I have recommended friends to become new customers. Keep up the good work!!!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2020.01.09

Hsieh,
We thank you for your continued trust in us over the years and thank you for the 5-Star review! Our great reputation precedes us thanks to loyal customers like you. As always, please do not hesitate to contact us should you need anything.
Sincere Thanks,
Dawn

Dana Menser 2026.06.11

     

I have been a Precision customer for over 10 years and will keep coming back! They are quick, honest, and the pricing is fair.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.06.11

Hi Dana, thank you for entrusting us with your service needs over the past decade. Honesty and integrity are very important to us. Our team truly appreciates you taking the time to write this great review. I hope we have the opportunity to work with you for another decade. Please reach out if there is anything we can help you with.

Many thanks,

Dave

Javon Cubic 2026.06.06

     

It's been a couple of months since I was there. Having problems with my google account. My first time there and I arrived way early for my appointment they got me in right away. Very pleased and will use them again

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2025.12.02

Hello Javon, thank you for taking the time to write this review. I am glad to hear that your first visit to our Service Center was a 5-Star experience. Our team looks forward to working with you in future and hope that you have many trouble free miles.

Kind Regards,

Dave

Anonymous 2026.06.03

     

They checked my cabin filter without even asking. They said it was blown out or damage or some other nonsense. I literally changed it a few weeks ago, was perfect condition when I put it in, no damage, put in correctly. They said it needed to be replaced, despite them damaging it and how can a filter need to be replaced so soon? They also gave a huge list of things that needed to be changed, many which aren't needed. They changed my rotors, probably didn't even need to be changed, they advised for them both to be done together. I do not trust this place, wont return.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.06.03

Hello, I appreciate that you are bringing your 1-star experience to our attention. We're a locally owned and operated company with 42 years of automotive service in Tucson, and customer satisfaction is extremely important to our Team. I apologize if you feel that we damaged your cabin filter upon removal. During an oil change, we provide a test drive, a multi-point inspection, as well as checking all fluids and filters. With that multi-point inspection, we provide a list of concerns that are prioritized and are saved in the customers vehicle history to monitor. If you would please provide me with your name or a service invoice number I would gladly welcome the opportunity to review this transaction so we have an opportunty to correct this issue. You can reach me directly at 520-795-3077.

Best,

Dave

William Siregar 2026.05.04

     

Great people! I bought a used car there, and I recently got my other car repaired. They know what they’re doing, and they don’t try to hustle you. I trust them. Cars (and everything really) are so expensive today, at least I know I’m paying my money’s worth for trustworthy folks. I won’t go anywhere else. I hope they keep what they’re doing.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.05.05

Hello William, I am extremely pleased to hear that you have found a home at Precision for your automotive service needs. Honesty and integrity have always been a huge part of our business, and our team thanks you for sharing your experiences with this awesome review. We wish you many safe and trouble-free miles. Thank you again.

Best,

Dave

L Campbell 2026.05.02

     

Dawn at Precision made my car buying experience A+! She was very helpful, not pushy and no pressure to buy. Once I decided to buy, I was in and out with all the paperwork in about 20 minutes. I would highly recommend Precision Auto and Dawn for a highly satisfactory experience in car buying!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.05.04

I am honored and thankful for such high praise! I am so happy that we were able to exceed your expectations and make your car-buying experience a positive one. It was truly a delight working with the two of you. Please let us know if you need anything or have any questions. We always welcome the opportunity!
Take Care,
Dawn

Cathy Travers 2026.04.30

     

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.05.05

Cathy,
We are very happy to hear your experience earned us a 5-Star rating! It has been a pleasure working with you over the years to help you keep your vehicle in good working order. Please do not hesitate to contact us should you have any questions or concerns. We welcome the opportunity.
Take care,
Dawn

Lori Wilson 2026.04.16

     

I have used Precision for around 20 years. On my first Honda CRV, a dealership had told me I needed a transmission replacement. I then took it to Precision and they said the transmission was fine. I drove that Honda another 8 years. We moved out of state a few years ago, but I still bring my Ridgeline to Precision because I trust them implicitly.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.04.18

Hello Lori, thank you for entrusting us with your vehicles service needs over the past 2 decades. I am glad to hear that our integrity has instilled confidence in you so much that you are willing to travel to us for service on your Ridgeline. We always look forward to working with you in future and hope you have many trouble free miles. Thank you so much for sharing your experience with this review.

Best,

Dave

musicfan719 2026.04.08

     

Great service. The only place I take my Honda Civic.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.04.10

Good morning, we truly appreciate you taking the time to share your experience. I am pleased to hear that our team at Precision Auto Service has earned your trust when it comes to servicing your Honda Civic. If there is anything we can help you with in the future, please do not hesitate to reach out to us.

Safe travels,

Dave

Ed Maine 2026.03.05

     

Precision Incorporated is a GOLD Premium service garage. Had an AC air flow issue 2021 Toyota Highlander. They were able to replace the faulty part in a fraction of the time and cost due to their ingenuity and experience. They are my new auto service center.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.03.06

Hi Ed, thank you for giving our service department a chance to service your Highlander. I am happy to hear that my technician was able to repair your vehicle for a fraction of the cost. Our customers' experience is extremely important to us, and we thank you for sharing yours. If there is anything we can help you with in the future, please do not hesitate to contact us. We look forward to working with you in the future. Best, Dave

nb nb 2026.02.20

     

I’ve had my Honda vehicles serviced here at Precision for many years! A+ service and honest recommendations. Thank You Precision.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.02.21

Hello NB, I am pleased to hear that we have earned your trust over the years. We strive to build and maintain long-term relationships with our service and sales customers. Thank you for taking the time to write this review and sharing your experience with our team. We look forward to working with you in the future. Best, Dave

Alison Sullivan 2026.02.07

     

We have taken our cars to precision for 7 years and we are always given great service with pragmatic advice on what service to prioritize that will fit our budget and plans for the car. The team is consistently dependable!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.02.09

Hello Alison, I am pleased to hear that our team at Precision Auto Service has earned your trust when it comes to servicing your vehicle. Thank you for taking the time to write this great review, and we truly appreciate your years of loyalty. We look forward to working with you in the future.

Best,

Dave

Dan Reed 2026.02.06

     

I trust the people at Precision Inc with my family's vehicle maintenance. I've appreciated addressing the issue(s) I came in to see them about yet giving me a heads up of things to keep my eye on or plan on. I've never felt as if I were being told unnecessary work should be performed and more cost effective than dealerships with the same/better work.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.02.06

Hello Dan, I am extremely pleased to learn that our Precision Team has earned your trust when it comes to servicing your vehicle. We greatly appreciate the time you took to write this wonderful review. Repairing immediate concerns and monitoring future concerns for our customers vehicles, allows us to build the long term relationships that we strive to achieve. If there is anything we can help you with in the future, please do not hesitate to contact us.

Safe Travels,

Dave

Sting S 2026.01.16

     

The service was great here. I showed up early before my appointment and they got me right in. The service didn't take long so I was on my way fast. They did also inspect for leaks checked tires and checked my battery which was unexpected because most places ignore the battery if the vehicle starts. The waiting area is a little small but you can go next store to the sales office where there is a much bigger sitting area and a TV to wait while your vehicle is serviced. There is also water and coffee over there. I trust there work and have had no issues. It is best to make an appointment because they seem to have steady work but then you will be able to get in and out if you prefer to wait. It is best to call for pricing because different vehicles can vary on price because of oil quantity and filter cost. They also did repairs on a vehicle I purchased before I purchased it and 6 months later I have had no issues. They do warranty most of there work but it is best to ask how many miles and months the warranty is.

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richard cranium 2026.01.16

     

Saw were Victors family buys used parts off eBay and sells them as new If you want genuine people who respect you to work on your car, stay FAR FAR away from these guys. They don't care or respect you or any of the cars that they are working on and it shows. I wouldn't recommend this place to my worst enemy

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.01.27

Hello Richard, it appears that this review has been tagged to our business in error. In our 42 years in business we have never had an employee named Victor so Im extremely confused by your review regarding parts being purchased by his family. I hope you can find the time to remove this review and place it under the correct business that you are refering to.

Kind regards,

Dave

Trudy Hill 2026.01.15

     

I have taken my car to Precision Honda since I moved to Tucson. Great people and great service everytime!!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2018.08.08

Thanks so much for your kind words and GREAT review Trudy. We can't thank you enough for your business and we look forward to helping you and your daughter anytime you need our services. :-)

Fred Hayes 2026.01.14

     

I've only been taking my vehicles to Precision for 2 years. I'm thrilled that I discovered them. Mike and Enrique provide exceptional customer service. They call me with the problem and the cost. Keep up the great work!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.01.15

Hello Fred, I am pleased to hear that you have found a home here at Precision and that Mike and Enrique have given you 5-star customer service over the past couple of years. If there is anything we can help you with in the future, please do not hesitate to reach out to us. Our team looks forward to working with you in the future.

Many thanks,

Dave

Jason Adams 2026.01.10

     

Needed a leaking axle seal replaced. I have no idea what that part is or what it does. Honda dealership quoted me over $1,000 to replace the seal and insisted I have a wheel alignment done as well. I made an appointment with Precision within two days, they located which axle seal needed to be replaced and informed me that an all wheel alignment was unnecessary. They charged me less than a third, just over $300, than what the dealership would have charged. Finally, one of the shop guys agreed to stay later than 5:30 p.m. when I informed him that traffic was horrible and my Uber was not going to arrive at the shop in time for me to pick up my CR-V. Top notch all around.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.01.12

Hi Jason, thank you for taking the time to write this great review and allowing us to service your CR-V. I am happy to hear that your visit was a 5-star experience and that we were able to save you some money on your repair. If there is anything we can help you with in the future please do not hesitate to contact us. We wish you many safe and trouble free miles.

Kind regards,

Dave

Mac Donald 2026.01.03

     

⭐☆☆☆☆ — Shady, Dishonest, and a Complete Waste of Time This dealership operates with zero integrity. The sales staff was deceptive, evasive, and clearly trained to say whatever it takes to get you through the door—then change the story once you’re stuck. Prices, terms, and promises magically shifted, and when questioned, they became defensive instead of honest. The entire process felt like a bait-and-switch operation. Basic questions were dodged, paperwork was slow and sloppy, and transparency was nonexistent. You’re treated like a number, not a customer, and once they realize you won’t be bullied or manipulated, their attitude changes fast. If you value your time, money, or sanity, stay far away. There are plenty of dealerships that don’t rely on pressure tactics and half-truths to make a sale. This one is not it.

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2026.01.07

This review appears to be in error and is unrelated to this business and the services we offer. The transmission depicted is unknown to us as we do not repair transmissions. Perhaps this review was intended for another business.

Annaka Jane 2025.12.24

     

I purchased my Toyota from Precision Auto and they were so lovely and helpful throughout the buying process. The VSC light came on after my purchase and they upheld their 30 days warranty and took excellent care of my vehicle. I was in and out of the shop a few times and with my busy schedule Enrique even drove me to work one morning and came and picked me up when my car was finished. They even did work on my car on Christmas Eve this business is dedicated! These are good and honest people. They always pleasant to talk to and very personable. I can tell it means a lot to them that their customers and their vehicles are taken care of. I am so glad I found my Tucson mechanic shop. I will be coming back!

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Reply from Precision Auto Service Honda, Acura, Toyota, Subaru 2025.12.24

Hello Annaka, I am so glad to hear that your vehicle purchase as well as the after-sales experience at our service department were both 5-Star visits. We do our best to provide quality used vehicles, but on occasion, there are issues that arise after the purchase. I am glad we were able to get your issue taken care of and get you back on the road quickly to enjoy your Christmas Eve. We look forward to working with you in the future and hope you have many trouble free miles. Have a wonderful Holiday Season.

Many Thanks,

Dave