Trust Cleaner - Carpet and Upholstery Specialists Reviews

Sara Varghese 2026.10.22

     

I have had trustcleaners around to clean some sofas with lots of crayon stains, paint etc. RmThese sofas now looks so clean and new. I can’t believe they managed to get rid off all marks from them. Very punctual and efficient guys. Highly recommended

Useful Report

John s 2026.10.15

     

Had trust cleaner out today to do my sofa (big one) and all carpets upstairs and down exceptional job they did for me will be using them again and highly recommend these for anybody thanks again to use at trust cleaner 🫡

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.10.15

Thank you so much, John, for taking the time to leave us such a fantastic review! 😊
After more than 20 years in the cleaning business, there's still nothing more rewarding than hearing that a customer is genuinely happy with our work.
Your kind words and recommendation mean the world to us as a small family-run business.

Thanks again for trusting Trust Cleaner, John! We look forward to seeing you again in the future.

Best wishes,
Marek

Anthony Anthony 2026.10.15

     

Ultra polite company. From entry to completion thoroughly professional.

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.10.15

Anthony, thank you for highlighting our polite and professional service from start to finish. We appreciate your kind words and are glad the experience met your expectations. We look forward to the opportunity to help you again.

Gill Leach 2026.10.13

     

What a brilliant service and result Highly recommend

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.10.13

Gill, we are delighted to hear you had a brilliant experience and that the results impressed you. Your recommendation means a great deal to our team. We look forward to helping you again when you need us.

Helen Shiels 2026.10.03

     

Fantastic job from Trust Cleaner (Marek and his son) on our wool carpets. After a leaking pot plant and bird mess our carpets are fresh and clean again. Their methods were quick, tidy and effective. We would definitely recommend them! Thanks 🙏

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.10.02

Helen, thank you for the lovely feedback. We are glad Marek and his son could get your wool carpets looking fresh again after the pot plant leak and bird mess. Your recommendation means a lot to us.

Q Hussain 2026.09.29

     

Carpet looking brand new. Use the right equipment (not the cheap few hundred pound machines) Highly recommend

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2025.01.15

Thanks Hussain for your kind review, I’m really pleased you are happy with the carpet cleaning service, thanks again

Savera Asif 2026.09.23

     

Really happy with the service! My carpets look and smell so much fresher, and the whole process was quick and professional. Lovely service from a small local business — would definitely recommend! ⭐️⭐️⭐️⭐️⭐️

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.23

Savera, we really appreciate your kind review. We are thrilled your carpets look and smell fresher and that the visit was quick and professional. It means a lot that you would recommend our small local business. We look forward to helping you again.

Lily 2026.09.22

     

I can’t recommend this company highly enough! They were extremely professional, friendly and efficient. The job was completed very quickly and the results genuinely exceeded my expectations, my carpets look absolutely amazing! I’m so impressed with the service that I already know I wouldn’t use any other company for carpet cleaning in the future. Excellent service from start to finish and definitely worth recommending. Thank you so much!

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.22

We're thrilled to read this, Lily. It's great our team provided a friendly, professional and efficient service that exceeded your expectations and left your carpets looking fantastic. Thank you for the strong recommendation and for choosing us going forward. We appreciate your kind words and look forward to helping you again.

Marian Galba 2026.09.21

     

I am very happy with the service Trust Cleaners provided - communication was quick and smooth, they arrived right on time and did a really great work. I'd definitely choose them again!

Useful (1) Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.25

Marian, thanks for sharing your experience. It was great to hear communication was quick, we arrived on time, and the work met your expectations. We appreciate your trust and look forward to helping you again.

Regena D 2026.09.21

     

Great experience! My sofa is quite large and they finished it so quick and it smells amazing!

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.25

Regena, thank you for the wonderful feedback. We are pleased we could tackle your large sofa quickly and leave it smelling great. We appreciate you choosing us and hope to help again in the future.

Ashley Ugho 2026.09.18

     

Excellent Service. I was unsure if my mattress could be cleaned at first since it was in quite bad condition, but they managed to get out all the tough stains on both sides in under 30 minutes. Very efficient and professional service, and they were very upfront and honest about what was realistically feasible, from the beginning of the process, while being warm and friendly throughout. Would definitely recommend this service to anyone with a soiled mattress, as they were even able to get out old stains that I'd long given up on trying to clean myself!

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.18

Ashley, thank you for the wonderful review. We are delighted our team removed those stubborn stains quickly while being clear about what to expect and friendly throughout the visit. Your recommendation means a lot and we look forward to helping you again.

Angela Carlton 2026.09.16

     

Excellent customer service answered all my question very quickly. They were very professional when cleaning my reclining chair. My chair look like new.

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.16

Angela, thank you for the wonderful feedback. We're so pleased our team answered your questions quickly and left your reclining chair looking like new. We appreciate you sharing your experience and look forward to assisting you again.

Lisa Wolff 2026.09.13

     

Highly recommendable and reliable! Great service and results! Professional and courteous staff with excellent communication throughout. The prices were very reasonable, and my bench now looks fantastic. Highly reliable company that I would confidently recommend to anyone. Thank you so much!
Date of experience: 02 September, 2026

Useful Report

Shirley Li 2026.09.10

     

Marek and his team did a really great job cleaning our sofa. We’d had it for quite a while, and over time it had built up some unpleasant smells, especially from body oils, which had really started to bother me. I contacted them and they responded very quickly. Their pricing was very reasonable and communication was easy and straightforward, so everything was arranged really quickly. Even though I only contacted them a couple of days beforehand, they were able to come out and get the job done. The whole cleaning process was quick and efficient, and I was really happy with the result. The sofa feels so much fresher now. I would definitely recommend Marek and his team, and I’ll absolutely be a returning customer in the future.

Useful (1) Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.11

Thank you, Shirley, for the fantastic five star review. We are glad Marek and the team could respond quickly, make booking straightforward, and leave your sofa smelling and feeling fresher. We appreciate your recommendation and look forward to helping you again.

Hazel Allender 2026.09.09

     

Ruined leather suite and awful service Trust Cleaner ruined my leather suite. The top surface was left cracked & peeling in many places & was irreparable.I tried to get in touch on many occasions but they did not respond.On one occasion I spoke to Tom who reassured me that Marek would be in touch & not to worry as they were insured. I heard nothing from him. We ended up having to spend thousands of pounds on a new suite!no I would definitely not recommend them.
Date of experience: 20 April, 2026

Useful Report

M E 2026.09.02

     

⭐⭐⭐⭐⭐ Five star service. Marek clearly knows his craft, with over 20 years of experience in mattress and upholstery cleaning, and it really shows. What stood out most was the customer service. He took the time to properly explain things, answer my questions and reassure me throughout, rather than rushing me into anything. Very informative and genuinely helpful. Highly recommend.

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.09.03

Thank you for the five-star review, M E. We are thrilled Marek’s expertise and thoughtful explanations put you at ease and that you found our customer service helpful. We appreciate your recommendation and look forward to serving you again.

John Hall 2026.08.26

     

Excellent service at short notice. The team were quick and thorough. My carpets look as good as new.

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.08.26

Thanks very much, John! We're glad we could help on short notice and that the team was quick and thorough. It's fantastic to hear your carpets look as good as new. We appreciate your feedback and look forward to helping again whenever you need us.

Adele Booth 2026.08.25

     

Great service, a lovely clean and reasonably priced. Would definitely recommend.

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.08.25

Thank you so much for your kind review, Adele. We’re delighted you enjoyed our service, cleanliness, and pricing. Your recommendation means a lot, and we look forward to welcoming you back soon.

Linda Sargent 2026.08.22

     

Carpets look really clean. Very efficient team. Job was completed wuickly

Useful Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.08.22

Thank you so much, Linda, for your lovely review! 😊

We’re really pleased to hear you’re happy with how clean your carpets look and with our service. Thank you for choosing Trust Cleaner — we really appreciate your support!

Marek & the Trust Cleaner team

Olga Whiting 2026.08.22

     

Excellent cleaning. Communication top level, got everything arranged and cleaned literally in a couple of days. Absolute perfection.

Useful (1) Report

Reply from Trust Cleaner - Carpet and Upholstery Specialists 2026.08.22

Thank you so much, Olga! We’re thrilled to hear you were pleased with the cleaning and our communication. Our team works hard to provide fast, thorough service and it’s wonderful to know we met your expectations. We look forward to helping you again and appreciate the recommendation.