Verified Company
Love this company! Wanted our Oak tree pruned for HOA regulations but we love our tree so much and wanted the best of the best. We wanted the tree to still be full and natural and cut correctly, not just hacked away at, so we spent some time researching different companies and saw that Tree shepherds had great reviews, certified arborists and good prices so decided to give them a try.
John the Arborist came by to the estimate and review the trees and he was so knowledgeable! It was so interesting to hear all the facts about my tree and the best way to prune and care for it. Another certified Arborist also named John came back another day to add some treatment to my 3 cypress in the back and was a delight to work with. Thank you to both John’s for the information and professional services!
When the crew came to trim the tree, they were on time and did a wonderful job. Our crew consisted of Jaylee, Jordan and Phil, and they were professional and friendly. One of the crew members climbed the tree to trim the top and inside in order to tip weight reductions and encourage internal canopy growth, (info learned from arborists!), he was very careful not to break any unnecessary branches. They took care not to step on my plants below the oak, trimmed where needed and even when they were ready to pack up and I mentioned there was a branch I didn’t like, before I could even ask or finish my sentence they were happily grabbing their tools to cut it. For someone who has high anxiety with services like this, this crew made me feel so comfortable and relaxed which I appreciate more than ANYTHING. If I didn’t feel this comfortable, I wouldn’t have mentioned the branch and had regretted it later. After, they racked up all the leaves and acorns, leaf blowed the sidewalk, swept the street and cleaned up the mess. Thank you so much Jordan, Jaylee and Phil!
I will definitely be calling Tree shepherds again when I need tree service done. I wish I got better pictures but the house was barely visible and the branches were so low to street I could grab it. They did an excellent job. 10/10
Reply from Tree Shepherds
2025.11.18
Thank you, Little Coffee Bean! We really appreciate it. Never hesitate to ask our crew leaders about anything. Thank you again for calling on Tree Shepherds to care for your trees!
Always professional completing work as quoted & cleaning up the area leaving it as expected
Reply from Tree Shepherds
2025.11.18
Thanks so much, Lois! We appreciate the review. The crews work hard to protect the surrounding property while they work and to leave the area free of debris. Thanks for calling on Tree Shepherds!
We are so grateful for this company and the service provided to the community. We have picked up a load and also had a load delivered to our home for landscaping/mulch purposes. They are responsive, communicative, friendly, on time and professional. We will continue receiving their wood chips year after year, so long as they are in business. These natural resources are so good for our yards eco system.
Reply from Tree Shepherds
2025.11.13
Thank you, Maurisa! We appreciate you making use of the mulch/wood chips sourced from our tree surgery work in the area. As you stated, it's a great natural resource that helps put back into the soil what's been removed by development. Trees rely on and thrive from the decomposition of fallen leaves and branches/twigs. The breakdown encourages the increase in essential nutrients and life in and around a tree's root system. Thank you for helping our community and environment!
Joseph, Jordan and Oz were very prompt, courteous, and extremely professional. I am completely satisfied with the work they did taking care of my trees. I recommend Tree Shepherds to anyone needing their trees trimmed. It makes a HUGE difference when a CERTIFIED ARBORIST does the work as opposed to a bunch of guys with a saw and a chipper. I am very satisfied.
Reply from Tree Shepherds
2025.11.02
Thank you, Oliver, for the kind review and the photos! We appreciate you calling on us to care for your trees.
Tree Shepherds did an excellent job trimming and pruning are trees. They were efficient and curious. They cleaned up all debris leaving our yard better then when they started. We highly recommend Abe, Marco and Tyler!
Reply from Tree Shepherds
2025.11.02
Thank you for the recommendation, Lara! The crews work hard to clean up and leave your trees and yard looking better all the way around. Thanks for calling on us to care for your trees!
INEFFICIENT. Difficult communicating with The front desk lady, who is not a native speaker. She asks questions e.g. name, address, email, which took a lot of time and she became impatient due to she could not catch the @ in the email. After all this hassle she told me the QUOTE will be available on NEXT Thursday. I called on a Tuesday morning. A single quote takes this place 9 days.
Reply from Tree Shepherds
2025.11.10
Hi SSS KKK, we're sorry that our customer service did not meet your expectations. We sincerely apologize for any problems that you might have experienced.
Would definitely recommend using them! Abe, Red and Tyler were very quick and did a great job cutting down our tree that was damaged by a storm!
Reply from Tree Shepherds
2025.10.28
Thank you, Stephanie! We appreciate you taking the time to write a review. And thank you for allowing Tree Shepherds to help you with your tree.
Thank you to Abe, Tyler and Oz for the work they did on all my trees and taking down our dead willow tree. This crew worked hard to get the job done cleaned up well afterward. All of my trees look great and I am pleased with the result. Paulette
Reply from Tree Shepherds
2025.10.20
Thank you, Paulette! We appreciate you calling on Tree Shepherds to get your tree removed and have others pruned. So glad you were pleased with the crew's work!
Abe, Red, and Tyler were on time, focused, and did a great job completing two tree removals and a trimming. They were also very kind to my son that was very interested in the process. 10/10 recommend!
Reply from Tree Shepherds
2025.10.15
Thank you for the kind recommendation, Britney! Always nice for us when someone is interested in the details of the process. Thanks for letting Tree Shepherds care for your trees!
Our group of trees consists of 4 different varieties. The objective was to have them raise the canopy to improve visual appeal. John Pinney spent the morning asking questions and taking pictures. The field crew was great to work with as they obtained our input prior to shaping each tree. Tree Shepherds provided a professional service essential to the long term health and beauty of our trees.
Reply from Tree Shepherds
2025.09.26
Thank you, Jack, for the kind review! We're glad to hear that John and the crew we able to meet your expectations with each tree. We appreciate you calling on Tree Shepherds to care for your trees.
Amazing! The quote was straightforward - and shown by line item which was helpful in making a decision. The crew was on time and professional. Phillip made sure everything was perfect with the job before leaving.
Reply from Tree Shepherds
2025.09.16
Thank you, Andrea! The crews strive to be timely as well as professional in all their duties. Thanks for calling on Tree Shepherds!
We have used Tree Shepherds many times. Most recently last week to remove a 125+ year old Post Oak. I got 5 estimates. Tree Shepherds was the 2nd to the lowest quote. I didn't chose them because of this. I chose them because they had done quality work for us before. And have done work at our neighbors. Kim in the office was amazing, polite and honest. The workers were quick and clean. From top to bottom. they were amazing. I have passed their information around to our neighborhood email chain. I will only contact TREE SHEPHERDS in the future for any of our tree needs.
Terry and Paula Robinson
Flower Mound
Reply from Tree Shepherds
2025.09.16
Thank you, Terry and Paula! We appreciate you calling on Tree Shepherds to care for your trees. Kim is the best. We couldn't do our jobs as well without her hard work in the office.
