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Reviews ( 43 )
2024.04.29
2024.04.29
| Denmark
Ikke modtaget mit e-sim men i har trukket pengene
Har ikke modtaget mit e-sim til Vietnam, og i svare ikke på hverken Messenger, whatsapp eller telefon, kan se i har modtaget pengene 😱
Reply from Travel-eSIM.net
2024.04.29
Hej Anders, vi beklager ulejligheden. Vi vil meget gerne hjælpe med at løse dette problem. Kontakt venligst vores kundeservice for yderligere assistance.
2024.04.25
2024.04.25
| Vietnam
Not good for navigation
Bought 2 eSIMs for Vietnam. Works in Hanoi only but weak signal, 3G which is not useful to navigate around. There’s no signal 50 km out of Hanoi. Luckily friend bought Viettel sim card in city and have signal everywhere including the mountains or we have no navigation. Ditched the eSim after 1 week (30 day plan) and bought Viettel SIM card and still have signal whilst the other phone with the eSim lost signal on way to Cao Mai. Where there is signal only 3G.
Date of experience: 25 April, 2024
Date of experience: 25 April, 2024
Reply from Travel-eSIM.net
2024.04.25
We're sorry to hear about your experience, James. We strive to provide the best network coverage possible. Please contact our customer service to assist you further with this issue.
2024.03.17
2024.03.17
| United Kingdom
Excellent value and coverage.
I bought 4 x 8 country 10gb cards for East Asia. Worked great on 4 iPhones. Got email response straight away to say processing. eSIM came through about 2 mins later. Very simple to install with clear instructions. Data worked straight away in Singapore, Thailand, Vietnam and Hong Kong.
Reply from Travel-eSIM.net
2024.03.17
Dear Tel,
We're thrilled to know our service met your expectations. It's great to hear that our process was easy and efficient for you. Thank you for your kind words!
2024.01.18
2024.01.18
| Canada
Expiry issue resolved
Subsequent to my previous review, I did manage to get a hold of someone on the live chat after a few hours and issue was corrected by sending me new QR code. Hopefully it will work properly once at my destination. So 4 stars given for quick resolution.
Reply from Travel-eSIM.net
2024.01.18
Dear Andrew, glad to hear your issue was resolved quickly via our live chat. We're sure your QR code will work perfectly at your destination! Enjoy your journey.
D K
2024.01.11
Thanks to Travel-eSIM team for this product eSIM! I was happy to find this product which completely satisfied my internet needs in Dubai. Internet speed was fast and worked everywhere. The price of the product is also very good, as when buying a second eSIM, there is also a discount. I enjoyed my trip and was happy to use your product by my stay in Dubai!
Reply from Travel-eSIM.net
2023.11.10
Dear D K, we're glad that our eSIM product contributed to your positive experience in Dubai. Your satisfaction is our top priority. Thank you for your kind words!
2023.12.29
2023.12.29
| Nigeria
No QR code to activate the eSIM
The email with the eSIM didn’t contain the QR code or the details required to activate it, see the attached pictures. They also didn’t respond in the “live chat” when I asked if they could fix the situation
Reply from Travel-eSIM.net
2023.12.29
Dear Andrew, we apologize for the inconvenience. We encourage you to contact our customer service for assistance on this matter. Thanks for your understanding.
John Chang
2023.12.18
Reply from Travel-eSIM.net
2023.12.18
Dear John, thank you for your feedback. We sincerely appreciate your support and are thrilled you had a good experience. Please don't hesitate to reach out if you have any further comments or questions.
Swee-Yuen Chia
2023.12.16
Bought korea e sim. Purchase process all the way to activation and usage was perfect.
Reply from Travel-eSIM.net
2023.12.16
Dear Swee-Yuen,
We're thrilled to hear you found our service seamless and efficient. Thanks for choosing us for your Korea e-sim purchase. We appreciate your feedback!
2023.12.16
2023.12.16
| Thailand
Scam Service, didn’t get my sim nor my refund
This is a fraud service. Customer service doesn’t respond as well
Reply from Travel-eSIM.net
2023.12.16
Dear Gaurav, we are sorry to hear about your experience. Please get in touch with our customer service again for immediate resolution. We are committed to fixing this for you.
Indira Cortes
2023.12.14
It works as described, I always had data movil.
Reply from Travel-eSIM.net
2023.12.15
Dear Indira, we're thrilled to hear our product is working seamlessly for you. Thank you for your positive feedback!
Elson Correia
2023.12.13
Sempre uso e nunca tive problemas
Reply from Travel-eSIM.net
2023.12.13
Olá Elson, ficamos muito felizes em saber que você está satisfeito com nossos serviços. Sua confiança é muito importante para nós. Muito obrigado pelo feedback!
mubariz khaja
2023.12.13
Easy and fast way to get ESIM internationally.
Reply from Travel-eSIM.net
2023.12.13
Dear Mubariz, we're thrilled to hear you found our international ESIM service easy and fast! Thanks for choosing us.
Don N
2023.12.12
The eSIM worked very well in Singapore. Good data rate and competitively priced.
Reply from Travel-eSIM.net
2023.12.13
Hi Don, we're thrilled to hear that our eSIM worked well for you in Singapore and you found our pricing competitive. Thank you for sharing your experience!
2023.12.12
2023.12.12
| Ukraine
I paid, but no got my ordered eSim.
Reply from Travel-eSIM.net
2023.12.12
Dear Viktor, we're sorry to hear you've not received your eSim. Our customer service is eager to resolve this issue. Please get in touch with them at your earliest convenience.
Alan Durston
2023.12.12
I was very excited to use this service for my trip to Honolulu, I paid for two eSIMs and never received any confirmation email with information on how to use or any codes to start the service. Sent emails and called the WhatApps number, but no response back. We received no call backs be for we we left or during our two week trip. Feeling like this was just one big scam!
Reply from Travel-eSIM.net
2023.12.13
Dear Alan, we're truly sorry to hear about your experience. Your feedback is important to us. Please get in touch with our customer service for assistance.
claytonlorraine Dias
2023.12.12
Easy to connect. Works well. Cheaper than a physical Sim
Good instructions for installations. Worth the money👍👍👍👍👍
Reply from Travel-eSIM.net
2023.12.13
Thank you for your feedback, Clayton! We're thrilled to hear our product met your expectations. Your satisfaction is our top priority!
Zbigniew Rauch
2023.12.12
Dzialalo w miare dobrze w Bangkoku i Chiang Mai ,na Phuket na 3
Reply from Travel-eSIM.net
2023.12.13
Dziękujemy za Twoją opinię, Zbigniew. Cieszymy się, że nasza usługa działała dobrze w Bangkoku i Chiang Mai. Przepraszamy za wszelkie niedogodności na Phuket.
Ryszard Charytonowicz
2023.12.12
Reply from Travel-eSIM.net
2023.12.13
Dear Ryszard,
Thank you for your feedback. We're glad to know that you had a great experience with us. We look forward to serving you again soon!
Best,
Your Assistant
Rosita Milani
2023.12.12
A little tricky to activate but works great. I will use it every time I go away.
Reply from Travel-eSIM.net
2023.12.13
Dear Rosita, we appreciate your feedback and are glad you found our product useful. Apologies for any initial activation difficulties. Travel safe!
gaan slaap
2023.12.12
The e-sim was super easy to use and I were able to communicate with my loved ones throughout my trip without ever having a problem with it.
Reply from Travel-eSIM.net
2023.12.13
Hi Gaan, we're thrilled to hear you found our e-sim easy to use and it made your trip smoother. We appreciate your feedback!