We had a great experience with The Plumbing Source installing our new water heater about a month ago. Steve and his team did an excellent job from start to finish. The pricing was very competitive, and Steve stood out for being patient, honest, and incredibly informative. He took the time to explain everything clearly.
Blake handled the installation and did a fantastic job. We have a finished basement, and I really appreciated the extra care he took to maintain a clean work environment. They even covered the carpet along the path from the door to the utility room, which showed real attention to detail.
After the installation, I noticed a high-frequency noise later in the day and reached out to Steve. He and Blake promptly came back to investigate and quickly resolved the issue. It turned out to be an alarm from a nearby water leak detector, which is not even part of the water heater, but they still made sure everything was taken care of.
Overall, I’m very happy with their service and would highly recommend them!
Steve/Blake made our bathroom water leak not feel like such a nightmare. Worked with us on swapping out the old broken tub & hardware since the leak had to be addressed. This is the 2nd time we have used this company in our Centennial home.
Reply from The Plumbing Source
2026.04.14
Thank you for your wonderful review, Joy! We're glad to hear that Steve and Blake were able to help with your bathroom issue and make the process smoother for you. It’s great to know that you chose us again for your plumbing needs. If you need anything else in the future, don’t hesitate to reach out!
I had an emergency pipe leak, and these guys prioritized the job, and came out for the inspection the first day, and finished the repair up in the second. They're all nice folks, respond to questions, and did a great job. The pipe needed a reroute, and the work looks flawless. Will contact them for future work!
Reply from The Plumbing Source
2026.04.01
Thank you very much for your kind words and stars. We really appreciate you taking you time to submit this review! We totally get how stressful an emergency pipe leak can be, so we’re glad we could respond quickly and get everything taken care of for you. It made our day knowing you are happy with the quality of the work—we take a lot of pride in making sure repairs are done right and look seamless.
We truly appreciate your trust in us and look forward to helping you again with any future needs you may have at your Highlands Ranch home!
We truly appreciate your trust in us and look forward to helping you again with any future needs you may have at your Highlands Ranch home!
The Plumbing Source is one of the only companies I have come across in a VERY long time that knows what it means to give GREAT CUSTOMER SERVICE and to really care and listen to the customer. Steve the owner was on the job site for entire time.
Reply from The Plumbing Source
2026.03.19
Thank you so much for your thoughtful words and 5 star review Theresa. You and your Mom were an absolute pleasure to work with. We were especially excited to locate and replace the leaking cast iron drain line that had been giving you fits for the past year or so. All the best and please let us know if there is anything else we can help you with in the future.
A great company with excellent service. Within a couple hours of my call, they were on site. Can’t say enough about this team. Thank you!!
Reply from The Plumbing Source
2026.04.08
Thank you for the positive feedback, Glenn! We're thrilled to hear that you had such a great experience with our team. Quick response times and excellent service are what we strive for. We appreciate your support!
Reasonable, knowledgeable, and very fair when it comes to pricing. Quick with response time.
Reply from The Plumbing Source
2026.03.19
Hey Mike. Thanks for the stars and super kind words. We were delighted to help you with your water heater replacement at your home in Castle Rock and look forward to helping you more with your plumbing needs down the road.
I have used The Plumbing Source several times. Workmanship has always been great. Easy to get an appointment. Affordable. Price of corporate plumbers has gotten out of hand under the guise of one stop services. I am committed to giving my plumbing business to The Plumbing Source.
Reply from The Plumbing Source
2026.03.19
Hi Jim. Delighting our customers and reasonable pricing are two of our core values we strive everyday to meet. It makes our day to know you have been so pleased with the quality of our work on your Highlands Ranch home. We look forward to seeing you again soon.
Steve (owner) is the absolute best. Cares very much about both customer satisfaction and quality of work. Very family oriented, professional, and personal man. You will not be disappointed with the service and quality both him and his company provide. 100% recommend!
Reply from The Plumbing Source
2026.03.19
Thank you Dakota. We really appreciate your very kind words and 5 stars. We not only want our customers to be satisfied but strive to DELIGHT our customers on every service call. It has been a pleasure working with you to maintain all your plumbing needs over the past several years at your home in Parker, Colorado. We truely look forward to continuing that relationship.
Responsive reliable efficient - The Plumbing Source has done many projects in multiple homes for us and we have had nothing but positive interactions and results. I would recommend them to anyone for their plumbing needs
Reply from The Plumbing Source
2026.03.19
Thank you so much for the 5 stars Danielle. We view it as an honor to have helped you with all your plumbing needs at both your homes in Centennial and Denver. It's been quite a journey from water heater replacements to remodel projects and each time it's been an awesome experience working with you. It's also been fun watching those adorable kiddos of yours grow up over the years. We look forward to seeing you all again real soon.
Verified
Responsive reliable efficient - The Plumbing Source has done many projects in multiple homes for us and we have had nothing but positive interactions and results. I would recommend them to anyone for their plumbing needs
Reply from The Plumbing Source
2026.03.06
Thank you Danielle for your kind words and 5 stars. It's always a pleasure working with you. We look forward helping you with all your future plumbing needs.
Steve and the team at The Plumbing Source did an outstanding job for me. We had a couple of plumbing fixtures that needed replaced and they handled everything quickly and professionally. They also installed a new water heater, and the whole process was smooth from start to finish.
Steve took the time to explain what needed to be done, provided clear options, and made sure the work was completed the right way. The quality of the water heater installation was excellent, the work area was left clean, and everything is running perfectly now.
Reply from The Plumbing Source
2026.03.19
Thank you for the very nice review and stars Chris. It has been a pleasure working with you ...... kudos to you for being proactive by replacing your aging water heater before it became an emergency. We look forward to helping with any future plumbing needs you may have at your Highlands Ranch home.
Steve and his team are wonderful, so thoughtful and honest. The best thing was that they speak in normal terms, never spoke over our heads or used a lot of industry jargon. Will use them in the future for any of our needs.
Reply from The Plumbing Source
2026.03.19
Thank you so much Becky for the stars and your kind words. We are so happy to know you appreciated our communication. We always strive to be sure any questions you have are answered clearly. You are an amazing family and we really enjoyed working with you all to replace your Mom's tankless water heater and toilet at Tresana in Highlands Ranch. We look forward to seeing you again soon!
We’ve had consistently great experiences with The Plumbing Source across a variety of projects. Blake is always timely, incredibly respectful of our home (shoe covers every time, very tidy), and genuinely friendly. He takes the time to explain what he’s doing and why, which we really appreciate. Claire, who handles scheduling, is fantastic as well. She is organized, responsive, and a clear communicator. Everything runs smoothly from start to finish. Steve, the owner, truly goes above and beyond. He personally walked me through multiple water heater options and is clearly very knowledgeable about the technology, which made us feel confident in our decision. One thing that really stood out: when we had a one-off issue, their team didn’t brush it off. They proactively contacted the manufacturer and got it resolved for us. That level of follow-through is rare. They’re always professional, timely, competitively priced, and just easy to work with. Couldn’t ask for more!
Reply from The Plumbing Source
2026.03.19
Hello Hanna! Thank you so much for taking the time to share this! It truly made our day. We’re thrilled to hear you continue to have positive, consistent experiences with our team and they make you feel well taken care of. We also appreciate your kind words about our team — they genuinely love what they do and will be thrilled to know you mentioned them. Mostly, we are so grateful for awesome customers like you. Have a fantastic day and we'll see you again soon at your home in Centennial.
Verified
We've had consistently great experiences with The Plumbing Source across a variety of projects. Blake is always timely, incredibly respectful of our home (shoe covers every time, very tidy), and genuinely friendly. He takes the time to explain what he's doing and why, which we really appreciate. Claire, who handles scheduling, is fantastic as well. She is organized, responsive, and a clear communicator. Everything runs smoothly from start to finish. Steve, the owner, truly goes above and beyond. He personally walked me through multiple water heater options and is clearly very knowledgeable about the technology, which made us feel confident in our decision. One thing that really stood out: when we had a one-off issue, their team didn't brush it off. They proactively contacted the manufacturer and got it resolved for us. That level of follow-through is rare. They're always professional, timely, competitively priced, and just easy to work with. Couldn't ask for more!
"I had an excellent experience with The Plumbing Source! Their team was incredibly knowledgeable and took the time to explain every step of the process clearly. Not only did they resolve the issue quickly and efficiently, but their pricing was also very reasonable. I highly recommend them for anyone in need of reliable plumbing services!"
Realistically based on frustration I would leave a 2 star review but Im leaving this as a “just so you are aware” type of review. Because I never got the opportunity to have them come out do any work, I cannot give them a “complete” review. None the less i think it’s still good information for you to be aware of:
I called their office and set a “temporary” appointment while researching places. Not even 10min later I called back to confirm it. I live in a condo so I only have a small window of time to have the water shut off and it requires advanced notice. No one showed up during the appointment time. I called them, and they said that I had never called back to confirm the appointment. Very frustrating complete breakdown in communication amongst their staff. Now I have to find another plumber and send a 4th “water will be shut down” notice to my condo community.