Tower Imaging Valencia Reviews

Annette Lucas 2026.06.11

     

There needs to be better provisions for wheelchair bound patients to transfer to the exam tables.

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Reply from Tower Imaging Valencia 2026.06.11

Thank you for your feedback. We strive to provide a safe and comfortable experience for all patients, including those with mobility challenges. We appreciate you bringing this to our attention and will review our processes to identify opportunities for improvement. Thank you for helping us improve the care we provide.

Gail Ishimoto 2026.06.10

     

I had an MRI on my neck and spine at this office. I was so nervous before I went in that my hands were shaking. I am claustrophobic and I don't like loud noises . Not the best candidate for an MRI . First, the front office staff is friendly, competent and welcoming. My overall wait time was less than 5 minutes. Next, was Karen, the nurse who checked me in. She was friendly, calming and escorted me to the treatment area. The technician in charge of my scan put me at such ease. She made me really comfortable, put bolsters under my elbows, gave me a blanket, earplugs and coverings on my ears. She then recommended a washcloth over my eyes, which was really helpful because when you're in there you don't know what to "do" with your eyes, and certainly looking at the limits of the chamber while in there is not helpful. In addition, they'll play whatever music you like. I chose Disco because I know that in the '70s each song is approximately 3 minutes long so for the 15-minute procedure it gave me a way to measure how long I had (4.5 songs, actually). In the meantime, she communicated with me intermittently throughout to make sure that I was okay and apprise me of the time remaining. I had such an amazing experience at this facility that it literally removed my fears of MRI's. I recommend them unconditionally 100%.

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No Justice No Peace 2026.06.10

     

I had a great experience here. The staff is incredibly helpful and knowledgeable.

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al gu 2026.06.10

     

The visit was smooth and no hassle. From front desk to the imaging staff was great.

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John Dahlenburg 2026.06.10

     

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craig ingber 2026.06.10

     

On time and very professional

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Peggy Shaver 2026.06.02

     

I had a CT scan and it was quick and easy

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Danielle Gersh 2026.06.02

     

The lady who performed my bone density exam was very nice and made me feel comfortable.

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Chand Khanna 2026.06.02

     

Had very good experience with great service from staff including receptionist to radiology technician Wonderful experience

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Misty B 2026.05.29

     

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Sepehr Ramshini 2026.05.28

     

Everytime i go there's a long wait. They tell me I need to arrive 30 mins before my appointment but I won't even be seen 30 minutes after my appointment. So just wasting an hour just sitting in the reception area.

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Reply from Tower Imaging Valencia 2026.06.02

Thank you for sharing your experience. We understand that your time is valuable, and we apologize if we did not meet your expectations. We ask patients to arrive early to allow time to park, register, screen, and prep before their exams. While exam durations and schedules can vary throughout the day based on patient needs and exam complexity, we always strive to keep wait times to a minimum and provide timely care. We appreciate your patients and will share your comments with our team as we continue working to improve the patient experience.

Christine Millam 2026.05.27

     

Very easy to get an appt and very polite. I’m claustrophobic so it was extra nice they have a wider machine that’s easier to deal with. They also talked me thru it which I wasn’t expecting. I really appreciate the staff at this facility.

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Alessandra Jackson 2026.05.27

     

Fantastic staff. Got me in and out quickly and made the contrast IV painless and quick. Highly recommend them.

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Nazanin Baghdasarian 2026.05.27

     

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jennie contreras 2026.05.27

     

My experience with MRI was very professional the tech made me feel very relaxed as I was feeling stressed. Thank you tech.

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Dolores Relucio 2026.05.26

     

Front desk and techs are very efficient

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Bruce Rozenberg 2026.05.26

     

very professional and friendly

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Guadalupe “LUPITA” A 2026.05.26

     

Fast, friendly, safely

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Nancy Duffy 2026.05.26

     

Quiet, comfortable and staff was wonderful.

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C.Philip Amoils 2026.05.26

     

Staff and Radiologists the best in California . The are kind , efficient and very professional Thanks

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