Verified Company
Pedro and Johnny, were Professional from start to finish.
Pedro came out to quote and explained the entire process and was up front about pricing.
When it came time to do the work the team showed up on time and ready to go. the answer all my questions the team worked quickly and did not leave any of mess Johnny was also very polite and helpful cleaning all .
Verified
Terrible service by this company. First overcharged me-almost $3000 to fix my gas fireplace. Then did not complete the job. Want me to hire a plumber to replace the gas pipe. Manager never called me back. Do not use these people
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.12.09
Hi Frances,
We believe you have the wrong company.
After searching our system we were unable to find any record of a service call, estimate, or invoice under your name.
Additionally, our company does not perform gas fireplace repairs or gas line replacements, so the work described in your review does not match the services we offer.
It’s possible this review was intended for a different company. please feel free to reach out to us directly at 832-990-9333 so we can look into it and help point you in the right direction.
Thank you,
Top Star Air Pros
We believe you have the wrong company.
After searching our system we were unable to find any record of a service call, estimate, or invoice under your name.
Additionally, our company does not perform gas fireplace repairs or gas line replacements, so the work described in your review does not match the services we offer.
It’s possible this review was intended for a different company. please feel free to reach out to us directly at 832-990-9333 so we can look into it and help point you in the right direction.
Thank you,
Top Star Air Pros
I saw mold in one of my daughter's bedroom vents. They were the first to answer my call from a few companies and offered/scheduled a SAME DAY appt to evaluate and give an estimate. They treated the mold, cleaned my vents, and provided education on prevention. Affordable costs. Fast, efficient and very professional!
I noticed mold in one of my bathroom vents and found Top Star Air Pros thanks to their great online reviews. Henry and the other technician were super trustworthy and explained everything clearly. From every communication to the actual service of replacing the moldy AC box, sanitizing the coil, replacing the filter, installing the UV lights, and even checking my dryer vent for free
The project comes with a 2-year warranty, which I really appreciated.
I usually feel unsure with AC companies because pricing and explanations can be unclear, but Top Star Air Pros was completely transparent with itemized and documented work. Highly recommend them if you need an AC mold inspection.
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.12.06
Hi Linda,
Thank you so much for taking the time to share your experience! It was our pleasure to help identify the mold issue and make sure your system is fully clean and safe.
As a licensed mold remediation company in Houston, our goal is always to provide safe and thorough solutions with full transparency.
We truly appreciate the trust you placed in us and are here anytime you need support.
Thanks again for choosing Top Star Air Pros!
Thank you so much for taking the time to share your experience! It was our pleasure to help identify the mold issue and make sure your system is fully clean and safe.
As a licensed mold remediation company in Houston, our goal is always to provide safe and thorough solutions with full transparency.
We truly appreciate the trust you placed in us and are here anytime you need support.
Thanks again for choosing Top Star Air Pros!
Pedro did a great job assessing the scope, providing an estimate, and scheduling the AC duct cleaning. He and his team returned to do the duct cleaning and did an efficient job. They communicated with me what they found and where they were in the process. I was very pleased with the job.
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.12.06
Hi Lisa, thank you for sharing your experience. We are glad Pedro and the team were able to assess the scope clearly, provide a detailed estimate, and complete the duct cleaning efficiently. Communication during the process is always a priority for us, so we appreciate you mentioning it. We are happy you are pleased with the results and are here anytime you need support. Thank you for choosing Top Star Air Pros.
I hire these guys every year for a chimney sweep. They do great work and are always a pleasure to deal with. The first year they also coated the firebox, sealed up the chimney penetration on the roof, and replaced a rusted chimney cap. I would recommend them to anyone looking to make sure their fireplace is safe and ready for burning.
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.12.04
Thank you, Russell! We truly appreciate your continued trust in our team each year. It’s our pleasure to help keep your fireplace safe and performing at its best. We’re always here whenever you need us!
Got an appointment instantly. They are quick and affordable. Henry and Johnny were great cleaned my vent thoroughly super friendly as well.
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.12.04
Thank you, Marina! We’re glad we could get you in quickly and that Henry and Johnny took great care of your vent. We appreciate your kind words and are here anytime you need us!
Henry and Johnny did a great job with each of the tasks that were requested and they were super professional along the way. Final results were above satisfactory, highly recommend their services.
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.11.19
Thank you for your amazing review!
The Top Star Air Pros were in fact pros! They came out quickly to provide an estimate and got us schedule to clean out all of our air ducts and register boxes within a week. They finished the job quickly with minimal impacts to us. Pedro and Mike were easy and great to work with and did an excellent job!
Reply from Top Star Air Pros - Air Duct Cleaning Houston
2025.11.19
Thank you for your nice words Jonathan.
"Top Star Air Pros knocked it out of the park! Henry and Johnny were absolute pros, arriving on time and keeping me informed every step of the way. Their crew worked diligently to install new air ducts and insulation in my attic, and the before-and-after photos were impressive. Their professionalism, expertise, and attention to detail are truly commendable. I highly recommend Top Star Air Pros for any air duct and insulation needs. Five stars isn't enough – Kudos!
Verified
"Top Star Air Pros knocked it out of the park! Henry and Johnny were absolute pros, arriving on time and keeping me informed every step of the way. Their crew worked diligently to install new air ducts and insulation in my attic, and the before-and-after photos were impressive. Their professionalism, expertise, and attention to detail are truly commendable. I highly recommend Top Star Air Pros for any air duct and insulation needs. Five stars isn't enough - Kudos!
Duct replacement as they were 20+ years old. Also did some insulation work.
Crew was very informative of what the process would be and how long it would take. They came in, got all done in a day and did a great job of cleaning up afterwards. Very happy with the service.
Noticing our house is staying cooler longer and the AC unit is not running all day long anymore.
Thank you! Highly Recommend.
