Gurpreet was incredibly kind, friendly, and helpful throughout the entire process. Even though she is still in training, she assisted me right away and wasn't afraid to ask questions to ensure everything was done correctly. The rest of the staff were also welcoming and supportive. This was by far the most pleasant experience I've had getting a new phone with Telus.
Great service and support in purchasing a new iPhone. Appreciated getting answers to all my questions.
Reply from Tom Harris TELUS & Koodo Store
2023.06.08
Thank you for the review Rosemarie! It's wonderful to hear the service and support you received while purchasing a new phone was so great!
I was helped in a very friendly manner. Ann was fantastic she answered all my questions and didn't rush me. She was professional and made me feel comfortable. As a former GM, I commend Ann on her customer service skills. You are an asset to the company! Keep up the great work Ann! 😊