Verified Company
All went perfectly. Easy to book. Reliable service and reasonable prices.
The engineer who came (I was warned he would be late but he actually turned up 1 minute early!!) was a lovely guy, very professional, helpful and friendly. Could not fault anything.
I definitely recommend TMT and I’ll definitely use them in the future if I need some handy work done at my place.
We had a fantastic experience with Bek & his team. The quality of the work was excellent, with great attention to detail and a really professional finish. They were reliable, punctual, and left the room tidy and put everything back in its original place. Communication was clear from start to finish, and Bek kept us up to date throughout the job.
We would highly recommend TMT Central!
James is an excellent handyman. He put up a heavy mirror for me - and provided the right advice on the appropriate anchors for the type of wall. I will surely have him come back for more projects around the house.
Reply from TMT CENTRAL LTD
Hi, thank you very much for the five-star review — we really appreciate it.
We’re not entirely sure if we have carried out work for you, as your name doesn’t appear to match anyone on our system. That said, we’re grateful for the feedback regardless. It sounds like you’ve worked with someone who delivered a fantastic service, which is exactly what we strive for with every job we attend.
Whenever we receive a five-star review, we always take the time to look into it to understand which job it relates to and what we did right, so that we can continue providing that same level of service to each and every client.
We wish you all the best and hope you have the opportunity to work with James again in the future.
The property maintenance and construction industry certainly needs more people like James, and businesses committed to high standards, to help strengthen trust and improve the reputation of the sector.
We’re not entirely sure if we have carried out work for you, as your name doesn’t appear to match anyone on our system. That said, we’re grateful for the feedback regardless. It sounds like you’ve worked with someone who delivered a fantastic service, which is exactly what we strive for with every job we attend.
Whenever we receive a five-star review, we always take the time to look into it to understand which job it relates to and what we did right, so that we can continue providing that same level of service to each and every client.
We wish you all the best and hope you have the opportunity to work with James again in the future.
The property maintenance and construction industry certainly needs more people like James, and businesses committed to high standards, to help strengthen trust and improve the reputation of the sector.
Timewasters. I needed urgent work done and went with them. There were a lot of messages and phone calls to try and organise what was a very basic paint touch up job. They promised to come on the Thursday then on Wednesday evening postponed to Monday, which is too late as I am leaving my flat on Friday. Now it is too late to find someone else and I may lose my deposit. Thanks guys. Great customer service.
Reply from TMT CENTRAL LTD
Thank You for Your Feedback
Thank you for taking the time to leave a review. We always take customer feedback seriously and aim to maintain clear communication and professional service with everyone who contacts us.
Clear and Upfront Pricing
From the very first email we sent, we provided our full pricing structure in a clearly presented PDF document. Many of our customers appreciate this approach as it allows them to see our rates upfront and make an informed decision without any hidden costs.
Our system also shows that the email containing the pricing document was opened shortly after it was sent, which is why we were surprised to later receive further requests asking for the same pricing information again and again. Nevertheless, we were happy to resend and clarify our rates several times to ensure everything was clear.
Communication and Support
Throughout our communication, we responded through multiple emails, SMS messages, phone calls, and WhatsApp messages in order to answer your questions as quickly as possible. One of our colleagues even took the time to respond outside of normal working hours to assist you.
In total, our team spent a considerable amount of time trying to help and provide guidance.
Information Needed Before Attending
During the discussions, we asked you whether you knew or could confirm with your landlord about the paint colour code and brand. This information is important because matching off-white paint without the correct colour code can be very difficult. Especially, you were looking to do a quick, cheap job i.e. not repainting the entire wall.
While paint samples can sometimes be analysed using specialist equipment, an exact match cannot always be guaranteed without the original paint details. For this reason, we could not send a decorator without first having the necessary information.
Repair Considerations
As you have tried to fix the issues yourself and have rubbed the paint off the wall, repairs usually require proper colour matching, purchasing the correct paint, and preparing the surface before repainting. Completing all of this in a very short time frame — particularly when accurate paint information is unavailable — is unfortunately not realistic.
Our Thoughts
We understand that dealing with landlord deposit issues can be frustrating, and we genuinely tried to assist by answering your questions and providing clear information throughout the process.
While we are sorry you felt dissatisfied, our team made every effort to help, responding promptly and even going beyond normal working hours and answer the same questions over and over again.
We wish you the best and hope you can resolve the situation with your landlord positively.
Thank you for taking the time to leave a review. We always take customer feedback seriously and aim to maintain clear communication and professional service with everyone who contacts us.
Clear and Upfront Pricing
From the very first email we sent, we provided our full pricing structure in a clearly presented PDF document. Many of our customers appreciate this approach as it allows them to see our rates upfront and make an informed decision without any hidden costs.
Our system also shows that the email containing the pricing document was opened shortly after it was sent, which is why we were surprised to later receive further requests asking for the same pricing information again and again. Nevertheless, we were happy to resend and clarify our rates several times to ensure everything was clear.
Communication and Support
Throughout our communication, we responded through multiple emails, SMS messages, phone calls, and WhatsApp messages in order to answer your questions as quickly as possible. One of our colleagues even took the time to respond outside of normal working hours to assist you.
In total, our team spent a considerable amount of time trying to help and provide guidance.
Information Needed Before Attending
During the discussions, we asked you whether you knew or could confirm with your landlord about the paint colour code and brand. This information is important because matching off-white paint without the correct colour code can be very difficult. Especially, you were looking to do a quick, cheap job i.e. not repainting the entire wall.
While paint samples can sometimes be analysed using specialist equipment, an exact match cannot always be guaranteed without the original paint details. For this reason, we could not send a decorator without first having the necessary information.
Repair Considerations
As you have tried to fix the issues yourself and have rubbed the paint off the wall, repairs usually require proper colour matching, purchasing the correct paint, and preparing the surface before repainting. Completing all of this in a very short time frame — particularly when accurate paint information is unavailable — is unfortunately not realistic.
Our Thoughts
We understand that dealing with landlord deposit issues can be frustrating, and we genuinely tried to assist by answering your questions and providing clear information throughout the process.
While we are sorry you felt dissatisfied, our team made every effort to help, responding promptly and even going beyond normal working hours and answer the same questions over and over again.
We wish you the best and hope you can resolve the situation with your landlord positively.
Great service, quick response. Specially Amie has been amazing 👏
Reply from TMT CENTRAL LTD
Hello Adi,
Thank you very much for your review — we truly appreciate you taking the time to share your feedback. As you may know, the property maintenance and construction industry is not always straightforward, and delivering the right result often requires clear communication, coordination, and ongoing dialogue with customers to ensure the work meets expectations.
We are pleased to hear your kind words about Amy, who works very hard behind the scenes to maintain clear communication and provide customers with the information they need. Our admin team is also continuously working in the background to support both customers and our field staff so we can deliver the level of service we aim to provide on every job. Thank you again for your feedback.
Thank you very much for your review — we truly appreciate you taking the time to share your feedback. As you may know, the property maintenance and construction industry is not always straightforward, and delivering the right result often requires clear communication, coordination, and ongoing dialogue with customers to ensure the work meets expectations.
We are pleased to hear your kind words about Amy, who works very hard behind the scenes to maintain clear communication and provide customers with the information they need. Our admin team is also continuously working in the background to support both customers and our field staff so we can deliver the level of service we aim to provide on every job. Thank you again for your feedback.
Fantastic service, thank you for doing an amazing job!!
Reply from TMT CENTRAL LTD
2026.01.30
Hi Louise,
Thank you so much for your kind 5-star review! We really appreciate you taking the time to share your experience. It was a pleasure assisting you, and we’re glad you were happy with the service provided.
If you ever need anything in the future, please don’t hesitate to get in touch.
Thank you so much for your kind 5-star review! We really appreciate you taking the time to share your experience. It was a pleasure assisting you, and we’re glad you were happy with the service provided.
If you ever need anything in the future, please don’t hesitate to get in touch.
“Outstanding work! Paid attention to every detail and left the place clean after finishing the job.”
Reply from TMT CENTRAL LTD
2026.01.30
Thank you very much for your kind review, Mahar!
We’re really pleased to hear that you were happy with the attention to detail and that the space was left clean and tidy after the work was completed. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.
If you ever need anything in the future, we’ll be more than happy to help.
We’re really pleased to hear that you were happy with the attention to detail and that the space was left clean and tidy after the work was completed. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.
If you ever need anything in the future, we’ll be more than happy to help.
Excellent experience with TMT. The service was professional and efficient as well as reliable from start to finish. The team was friendly and had really good understanding of how things worked, and were always happy to help, making the whole process smooth and stress-free. Communication was clear throughout, and everything was delivered to a very high standard. I would highly recommend TMT Central to anyone looking for a trustworthy and professional company.
Reply from TMT CENTRAL LTD
2025.12.17
Thank you so much for your kind words! We're really pleased to hear you had such a positive experience with us. It means a lot to know that you found the service professional, reliable and stress-free — that’s exactly what we aim for on every project.
Geno and Omar
Geno and Omar really helpful as always! Have been using them for over two months now, as we just found the company recently. They have been called back to help us with other jobs, as they are perfectionist at what they do. The have re-laid a whole new wooden floor for an apartment I manage.
I do not recommend! They sent a plumber to install new flushing systems in our office toilets and he did it poorly. After two weeks both systems failed at a day distance from one another. They sent someone to install them properly and they said they were going to write off the invoice after investigating and ultimately having to admit that the systems weren’t properly installed the first time around. A year later they started chasing for payment and ignored the written confirmation of the write off.
Reply from TMT CENTRAL LTD
2025.11.27
Thank you very much for taking the time to share your feedback – it’s genuinely appreciated.
We’re sorry that your experience led to involvement from our legal and debt recovery partners. While this is never our first choice, we want to clarify that this step was only taken after multiple documented attempts to reach you via both email and SMS, which unfortunately received no response over a prolonged period.
Our internal records show that emails were delivered and opened, but no replies were received for over two months. During that time, we also followed up by SMS. With no acknowledgement or communication from your side, we had no choice but to escalate the matter, which ultimately resulted in the issuance of a formal Letter of Claim via the County Court. Payment was only made after that legal action was initiated.
We also understand there may have been some confusion regarding a return visit. To clarify, the follow-up appointment was logged on the reissued invoice as £0.00 – there was no charge for that visit. Which we have sent this invoice to you twice showing no payment for the recall was needed.
We do appreciate your past business and the fact that the invoice has now been settled. We fully understand that you may have overlooked, especially when running a busy company – and for that reason, we’re happy to offer you £30 off your next booking as a goodwill gesture.
If you need any support in the future, please don’t hesitate to get in touch directly.
Warm regards,
The TMT Central Team
We’re sorry that your experience led to involvement from our legal and debt recovery partners. While this is never our first choice, we want to clarify that this step was only taken after multiple documented attempts to reach you via both email and SMS, which unfortunately received no response over a prolonged period.
Our internal records show that emails were delivered and opened, but no replies were received for over two months. During that time, we also followed up by SMS. With no acknowledgement or communication from your side, we had no choice but to escalate the matter, which ultimately resulted in the issuance of a formal Letter of Claim via the County Court. Payment was only made after that legal action was initiated.
We also understand there may have been some confusion regarding a return visit. To clarify, the follow-up appointment was logged on the reissued invoice as £0.00 – there was no charge for that visit. Which we have sent this invoice to you twice showing no payment for the recall was needed.
We do appreciate your past business and the fact that the invoice has now been settled. We fully understand that you may have overlooked, especially when running a busy company – and for that reason, we’re happy to offer you £30 off your next booking as a goodwill gesture.
If you need any support in the future, please don’t hesitate to get in touch directly.
Warm regards,
The TMT Central Team