Tier 1 Roofing Reviews

Matthew Clark 2025.07.15

     

I'm really happy with the EPDM roof repair they did for me at a drain. Ben walked my roof with me; correctly diagnosed the problem, didn't try to upsell a new roof, and gave a reasonable price. Once we got scheduled, they got the work done in a few hours. I was initially a little skeptical of them just because they have a lot of five star reviews from one star contributors, but they're the real deal. Initial visit to scheduled work/completion took a couple weeks which is a little longer than I would have preferred, but it was in the middle of a couple months of terrible weather so I can't really fault them.

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Chris Quick 2025.07.02

     

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Reply from Tier 1 Roofing 2025.07.05

We take all feedback seriously, but it's clear these reviews are not genuine. The same individual has posted under different names, which violates Google’s policies and misrepresents our business. We have reported this to Google for review.
To our real customers: we stand by the quality of our work and the integrity of our service. If you ever have a real concern, we’re here to address it directly and professionally.

Veronica Gibbons 2025.05.31

     

Andrew and his team did an outstanding job replacing our old roof. Professional, timely, organized and they made sure we we're happy with every detail. Benjamin was upfront and in touch throughout the entire process from estimate to final invoice. We highly recommend!

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Reply from Tier 1 Roofing 2025.05.31

Thank you so much for the wonderful review Veronica! We’re thrilled to hear that our team exceeded your expectations. It means a lot to us that you’re happy with the work and the attention to detail. We truly appreciate your recommendation and are here for any future roofing needs!

T Stimac 2025.05.25

     

Really profesh. Friendly and straightforward interaction. Responsive to questions. Work and workmanship was done well, by all outward appearance one day in. Clean-up was meticulously performed.

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Reply from Tier 1 Roofing 2025.05.29

Thank you so much for taking the time to leave us a thoughtful review. It was great working with you, and I’m glad the whole process felt smooth and straightforward. If you ever need anything in the future, please don’t hesitate to reach out!

fred thompson 2025.05.19

     

Benjamin is the best. His positive personality, incredible integrity, and determination to get the job done are amazing. In an industry full of scammers and fly by night companies…he is the golden exception. I can’t give him more than 5 stars but if I could it would be a 10 out of 5. He is punctual, and if he says he can or will do it…consider it done. On a miserable rainy night (in the winter) he climbed upon our roof and secured the leak with a tarp…and did it with a smile. Hire this man if you want the best.

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Reply from Tier 1 Roofing 2025.05.21

Thank you so much for the amazing review! It was truly a pleasure working with you, and we really appreciate the trust you placed in us throughout the process. You were fantastic to work with, and I’m grateful we had the chance to connect. Wishing you all the best on your next adventure wherever life takes you!

Donald Simpson 2025.05.14

     

Benjamin, Sales, examined our situation related to fixing issues with some roofing and 1 long gutter. He was very positive and assuring. He and his technical person showed up on time and worked diligently to resolve our issues. Heartily recommend.

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Reply from Tier 1 Roofing 2025.05.15

Thank you for the wonderful review Donald! We're so glad we could address your roofing and gutter issues and that you had a positive experience with our team. Your recommendation means a lot to us, and we're always here if you need anything in the future!

Gale D 2025.05.14

     

We had an amazing experience with Tier One Roofing the project manager Ben Graham went above and beyond, and provided professional quality service that we couldn’t be happier with. I would highly recommend them.

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Reply from Tier 1 Roofing 2025.05.15

Thank you so much for the kind words Gale! It was a pleasure working with you, and I’m so glad we could provide the service you were looking for. Your trust and recommendation mean a lot, and we’re always here if you need anything down the road!

Sarah Flaherty 2025.05.05

     

Our experience with tier 1 was fantastic from start to finish. During our initial estimate Ben diagnosed and sealed a leak around our skylights to prevent further damage while we waited for the full replacement. The new roof looks great and the crew was professional, efficient, and respectful of our property. Highly recommend!

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Reply from Tier 1 Roofing 2025.05.15

Thanks so much for the kind words Sarah! We're so glad to hear you’re happy with the new roof. We really appreciate your recommendation and are grateful for the opportunity to work with you!

Cheryl Campbell 2025.04.29

     

Professional, timely, and thorough explanation of the repairs to be completed. Repairs were completed quickly and the roof looks great. Thank you Benjamin Graham

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Reply from Tier 1 Roofing 2025.04.30

Thanks so much Cheryl! It was a pleasure working with you. If you ever need anything in the future, don’t hesitate to reach out!

Christine Gloria 2025.04.27

     

Really impressed with Tier 1. They explained everything clearly, showed up on time, and got it all done in one day. Our new roof looks amazing!

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Reply from Tier 1 Roofing 2025.05.09

Christine, thank you for the wonderful feedback! We’re so glad everything went smoothly and that you’re loving your new roof. Thanks again for choosing Tier 1 Roofing!

Linda Brumfield 2025.04.25

     

Andrew and his team were professional, prompt, and delivered excellent work. The roof looks great, and the whole process was stress-free. I’d definitely use them again and recommend them to others!

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Reply from Tier 1 Roofing 2025.04.28

Thanks so much Linda! We're thrilled everything went smoothly and that you’re happy with the new roof. We truly appreciate your trust and if you ever need us in the future feel free to reach out!

Cora Laskey 2025.04.24

     

We were informed the roof only had a few years left when we acquired our house. Tier 1 Roofing was really recommended to us by our real estate broker. Ben provided us a very thorough, no pressure quote. Of the four offers we got, Tier 1 stood out as the most professional, upfront, and responsive. Andrew and his crew left our home immaculate and did excellent work. Wonderful business to work with!

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Reply from Tier 1 Roofing 2025.04.28

Thank you for the great feedback Cora! We’re glad Ben, Andrew, and the team provided a smooth and professional experience. We appreciate the recommendation and are happy you’re pleased with the results!

Vadim Mozhaev 2025.04.21

     

Nice, very professional and proactive people! I will definitely recommend them for roofing projects. VM, PhD

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Reply from Tier 1 Roofing 2025.04.21

Vadim, thank you for your kind words and recommendation! We're grateful for the opportunity to work with you and truly appreciate your trust in our team. Please don’t hesitate to reach out if we can be of help in the future!

Jonathan Dokuchitz 2025.04.08

     

Benjamin and his team were fair, efficient and effective!

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Reply from Tier 1 Roofing 2025.04.08

Thank you so much for your kind words Jonathan! We're thrilled to hear that you had a positive experience with our team. Providing exceptional service is always our goal. We look forward to working with you again in the future!

Sally Kapinos 2025.03.08

     

The estimator Benjamin arrived on time. He was Very knowledgeable about my project. We followed his suggestions and are Satisfied with the work...we would Recommend Tier1 roofing to anyone Stan and Sally kapinos

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Reply from Tier 1 Roofing 2025.03.10

Thank you, Stan and Sally, for the kind words! We're so glad to hear that Benjamin was able to assist you with your project and that you're happy with the results. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Tier1 Roofing!

Guy Foster 2024.11.28

     

Great experience working with Tier 1 Roofing. They are knowledgeable and professional. Ben contacted me directly to reschedule an estimate due to weather, and then came out on time on the newly scheduled day. He then took the time to explain to me what was going on with my roof and what needed to be done. This doesn’t seem to be the norm for contractors these days, so was extremely refreshing! I contacted two friends immediately after he left to share my experience and recommend Tier 1 Roofing in case they needed a roofer in the future.

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Reply from Tier 1 Roofing 2024.11.30

Hey Guy, thank you so much for taking the time to share your positive experience! We pride ourselves on providing exceptional service, and it’s great to know that it stood out to you. Your recommendation to friends means the world to us – thank you for spreading the word! If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!

Mark O'Connor 2024.10.10

     

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Reply from Tier 1 Roofing 2024.11.30

Hi Mark, thank you so much for leaving us a 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to the team, and we truly appreciate your support. If there’s anything else we can do for you, don't hesitate to reach out!

CHADD PORTWINE 2024.09.30

     

They did what they promised, on time, and for a fair price.

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Reply from Tier 1 Roofing 2024.09.30

Thank you for your great feedback Chadd! We’re glad to hear that we met your expectations with timely service and fair pricing. We appreciate your support and look forward to working with you again in the future!

Tina Seligman 2024.09.25

     

Excellent experience. They were recommended by a friend. I plan to continue using this service and highly recommend to others.

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Reply from Tier 1 Roofing 2024.09.30

Thank you so much for your kind words Tina! We're thrilled to hear you had an excellent experience. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! If you ever need anything, don’t hesitate to reach out.

Tony M. 2024.06.19

     

Verified

Called Tier 1 roofing because of the excellent reviews, we weren't disappointed. From the initial estimate to the finished job we were treated with the utmost respect. Benjamin came for the estimate and took the time to explain everything that the job would entail. The crew who came to strip the old roof and install the new one worked diligently to make sure we would be satisfied with the results, cleanup was excellent, not even a scrap of the old roof was left behind on the ground. Would recommend Tier 1 roofing 100%.

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