Excellent and professional service from start to finish to supply and fit new oil boiler, and actually turns up.👌
Very professional and friendly service. Burgess went above and beyond when spotting a problem and worked hard to resolve this quickly which inclued the challenges of drilling through granite.
Highly recommend, will use this service again
Reply from Thurgood Heating
2026.07.04
Thank you very much for your kind and positive feedback, we really appreciate it.
burgess did a great job servicing my boiler , then went the extra mile fixing my shower valve problem , a very professional experience , which has lead me to re book for my boiler yearly service , highly recommended
Flawless from start to finish
Service and gas pipe work
Very professional and friendly service. Burgess went above and beyond when spotting a problem and worked hard to resolve this quickly which inclued the challenges of drilling through granite.
Highly recommend, will use this service again
Date of experience: 12 May, 2026
Date of experience: 12 May, 2026
An absolutely professional service throughout. After having been let down badly by another plumbing service I found Thurgood Heating on Google and gave them a call. I'm so glad I did as I needed a new boiler anyway and Thurgood Heating were much more sensible on price. I now have a 10 year warranty with my new oil boiler too. The Hive thermostat installation is also a bonus as I can now control everything from an app or directly using the thermostat whether heating or hot water. The quality of works was also exceptional. I am more than happy to personally recommend this company to anyone, first class from start to finish!
Reply from Thurgood Heating
2026.04.30
Thank you Mark for your amazingly positive feedback, the job turned out really well and I’m glad you’re pleased! Keep an eye out on our socials for the post! See you in a years time!
Prompt and effective action in an emergency and ended up staying late into evening. Cost bit of a shock but possibly to be expected tbf!
Reply from Thurgood Heating
2026.04.25
Thank you for your positive recommendation!
Sadly Worcesters can be a handful. Luckily city plumbing Bangor were open on the Easter holiday for the part replacement to get you going again that same day!
Many thanks!
Sadly Worcesters can be a handful. Luckily city plumbing Bangor were open on the Easter holiday for the part replacement to get you going again that same day!
Many thanks!
Burgess responded to no hot water in our apt so quickly, twice! We couldn’t have been happier with his response and support so quickly when it’s a business it’s so important. Professional, responsive, would reccomend.
Highly recommended.
Very friendly, polite and professional
Burgess has just saved us many sleepless nights and worries after promptly attending to check on a water leak, which seemed to be under our kitchen floor. Our worst fear was that we would have to dig up the whole floor. We’d had heard a whistling sound in a pipe for several weeks and could not locate it. Burgess found a leaking valve behind our washing machine. He moved the fitting and location of the valve to a more convenient and easier to reach place. He was very quick and efficient and communicated clearly and swiftly throughout. I can highly recommend Burgess and his services.
Thurgood heating Ltd is an excellent service, more then fair pricing. Very trust worthy, polite, and always on time, and in communication with arrival time.
Very good quick and efficient work will deffo reccomend and be using again
We appreciated the professional service and the itemised invoice was very helpful. Would certainly recommend.
A very pleasant plumber arrived when he said he would and replaced my broken shower. All done in an hour and cleaned up afterwards.
Burgess did a great job on my boiler. Changed nozzle and oil pipes as standard service. Fair pricing. Excellent communication. Sent a text to confirm time of arrival. Definitely recommend.
We had a boiler replaced and relocated. This meant removing 2 hot water tanks, header tanks and reworking the connections to the radiators. The work was completed to a very high standard in the time indicated and all compliance and guarantee work was completed for us.
Would definitely recommend and will use again.
Slow service as it was a busy time but satisfactory result
Fantastic service from start to finish. Burgess handled my boiler service and installed a new fuel line and expansion tank quickly and efficiently. Great communication, and top-quality workmanship. I won't be going anywhere else for plumbing needs!
Excellent service no messing about turned up job done cleaned and tidy recommend him to anybody
Burgess initially came at short notice as our previous Gas Boiler service engineer had been unable to cure our boiler repeatedly cutting out. After eliminating all the causes he changed the burn nozzle, tuned the “gas mix” and the CO in the flu sensor went from 1000s to virtually Nil! He has since fully serviced it and all is well! Polite, diligent professional!