What customers say about ThumbUp.Pro Appliance Repair
Recent reviews
Ramesh Balan2026.10.19
We live in Frisco, TX, and hired Oleh from Thumbpro to repair our Sub-Zero refrigerator. Oleh is not only highly skilled and knowledgeable about appliance repairs, but also an honest professional who genuinely cares about doing what’s best for his customers. He takes pride in his work and goes the extra mile to ensure customer satisfaction. I highly recommend Oleh for any appliance repair needs!
Thank you, Ramesh! We are thrilled Oleh provided such expert Sub-Zero refrigerator repair for your Frisco home. Delivering honest and reliable service is always our top priority.
Thanks for reaching out, Karen! We always aim to provide fast and reliable dryer repair service in Fairview. Let us know if you need anything else!
Karan Silverstein2026.10.15
Yaro B from ThumbUp Pro Appliance Repair came to my apartment promptly. I really didn't have anything fixed because he was very, very, very patient with me and explained that my old Maytag washing machine was working the way it was designed to work. He took time to show me and explain to me all my misconceptions. It was wonderful. I would not hesitate to call them again. I'm an old lady and a less ethical person could have taken advantage of me; done stuff and charged me a lot of money. That has happened in the past. I highly recommend this place. 5* KAS
Hi Karan, thank you so much for this heartfelt and meaningful 5-star review.
Hearing this means more to our team than any completed repair job. Treating our neighbors with genuine honesty, patience, and respect is the absolute cornerstone of how we run ThumbUp. Classic Maytag washing machines have distinct mechanical cycles and sounds, and I'm very proud of Yaro B for taking the time to explain everything thoroughly rather than charging you for repairs you simply did not need.
You should always feel completely safe, informed, and respected when inviting a technician into your home. Thank you for trusting ThumbUp Pro Appliance Repair with your Maytag washing machine. We are always here for you at 469-927-7978 whenever you need honest guidance!
Hey Ronne, really appreciate the great shoutout!
Fair rates and prompt, dependable work are what we aim for on every single visit. Thank you for trusting and supporting ThumbUp Pro Appliance Repair—we’re always just a phone call away at 469-927-7978 whenever you need reliable appliance repair!
Cheers,
Oleh
Hi Elisa, thank you so much for the review!
Arriving on time and keeping pricing fair and transparent is a standard for us on every call. You can rest completely easy—we test everything thoroughly and back our repairs and parts with a solid warranty. If you ever have any questions or anything feels off, we are always just a phone call away to make sure you're 100% taken care of.
Thank you for choosing ThumbUp Pro Appliance Repair! We're here for you anytime at 469-927-7978.
Best regards,
Oleh
Kathy Carmody2026.10.13
Yaro was very professional and informative…
Fixed our dryer and kept us informed along the way I will definitely use him again for any of our Appliance issues. He’s fantastic and very honest.
Hi Kathy, thank you so much for the wonderful 5-star review!
Transparent communication and zero guessing games are exactly how we believe appliance repair should be done. I'm really glad Yaro walked you through the process, explained the issue clearly, and got your dryer running smoothly again.
As a Local Guide, your trust and recommendation mean the world to our team. Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair—we're always just a phone call away at 469-927-7978 whenever you need us!
Best regards,
Oleh
Katy Bower2026.10.12
Thumbs Up Pro Appliance Repairs in McKinney was so easy to work with! They can schedule same day, and we booked two days out to fit our calendar. Yaro diagnosed the problem on the first visit, ordered the parts right away, and had them in just two days. He came back on a Friday evening so we could get laundry going again with little kids at home, which made a huge difference. Yaro was friendly, professional, and clearly knowledgeable, and the whole process was smooth from start to finish. If your appliance is down, call Thumbs Up Pro and ask for Yaro. Highly recommend!
Hi Katy, thank you so much for this heartfelt 5-star review!
Having little kids at home means laundry piles up in the blink of an eye, so leaving a family without working appliances over the weekend just wasn't an option. I'm really proud of Yaro for tracking down the parts quickly and making that Friday evening visit happen so your routine could get back on track.
Thank you for choosing ThumbUp Pro Appliance Repair in McKinney and for the wonderful recommendation. We’re always here for your family whenever you need us at 469-927-7978!
Best regards,
Oleh
Hi Ali, thank you so much for the 5-star rating! We truly appreciate you taking a moment to support our local business. If you or your neighbors ever need reliable appliance repair, we're always ready to help at 469-927-7978!
Best,
Oleh
ThumbUp Pro Appliance Repair
Liz Morris2026.10.05
Oleg assessed and repaired my dryer quick and efficiently. Glad to have a new appliance repairman.
Hi Liz, thanks a ton for the great shoutout!
Nothing is more frustrating than opening the dryer door to cold, damp clothes. Testing and replacing that blown thermal fuse and hi-limit cut-off got your LG dryer heating up like new in no time.
We truly appreciate having you as part of our ThumbUp family and welcoming us as your trusted appliance team. Don’t hesitate to reach out directly at 469-927-7978 for any future dryer repair or appliance maintenance!
Best,
Oleh
ThumbUp Pro Appliance Repair
Cathy Saari2026.09.30
Technician (Oleg T) was excellent. Knew immediately what was wrong.
Obtained the parts quickly. Fixed both the washer and dryer promptly. Couldn't ask for better service!
Hi Cathy, thank you so much for the 5-star review!
It was a pleasure helping you out! A washer that's banging around out of balance usually points straight to worn suspension rods, and noisy dryers almost always come down to tired drum rollers or idler pulleys. Having those standard dryer maintenance parts right on the truck saved us time, and I'm glad I could grab the fresh suspension rods quickly to get both machines quiet and balanced in a single visit.
Thank you for trusting ThumbUp Pro Appliance Repair for your washer and dryer repair needs. Always here if you need a hand down the road at 469-927-7978!
Best regards,
Oleg
Wendy D2026.09.29
This platform is a ripoff! My washing machine quit mid cycle, causing the lid to lock with my wet clothes inside. The repairman managed to get the lid open. I asked for a quote before he did any work. He quoted me $500. I told him I'd rather buy a new machine. He wrapped up what he started and when I thanked him for his time and asked how much I owe for his trouble ($70), I noticed the lid was closed. It was locked again (my clothes still inside). I asked him if he could atleast unlock the lid so I could get my clothes out, and he tried to tell me that when he got it unlocked the first time, that it was "by accident". I pushed back and questioning why I'm paying him $70 for about 20 minutes of work, and he can't seem to unlock the lid now that I'm not paying for a repair where the parts cost only $75 and an hour and a half to do it.
Hi Wendy, thank you for sharing your feedback. I’d like to clarify what happened during our technician’s visit.
When your washer shut down mid-cycle, the locked lid was not a mechanical failure of the latch—it was caused by an electronic fault in the main control board and its integrated pressure sensor. Because the board was malfunctioning, the machine repeatedly engaged the safety lock whenever powered on. Our technician manually overrode the lock twice so you could retrieve your laundry.
During the diagnostic, he also identified that the suspension rods were severely worn out. The complete quote (~$470) included OEM control board replacement, programming, and suspension overhaul. When a repair exceeds 50–60% of the replacement value of the washer, our policy is always to be transparent. Our technician agreed with you that replacing the unit made far more financial sense than investing $500 into an older machine.
Our standard $70 diagnostic fee covers our time, travel, and expert troubleshooting so you have the facts to make that call. We always strive to provide honest assessments rather than pushing unnecessary repairs, and we wish you the best with your new washer.
Best regards,
Oleh
ThumbUp Pro Appliance Repair
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Andrew Newlin2026.09.29
I live in Allen, TX and Oleg from ThumbUp has been fantastic to work with! He repaired our Samsung refrigerator in April and it’s still working well 6 months later. Reliable, punctual, knowledgeable, and honest are a few words I would use to describe this company. We will call them again next time we have an appliance repair need.
Hi Andrew, sincere thanks for taking the time to share this update!
The true test of quality appliance work is how well it holds up down the road, so hearing that your Samsung refrigerator is still cooling perfectly six months later is the best feedback I could ask for. Treating neighbors with honesty, punctuality, and solid workmanship is what ThumbUp is all about.
Honored to take care of your Samsung refrigerator repair here in Allen, TX, and truly grateful for your recommendation. Always here for you whenever your fridge, dryer, or any other home appliance needs attention at 469-927-7978!
Best regards,
Oleg
ThumbUp Pro Appliance Repair
Jill Raber2026.09.28
Booking the appointment was easy. Service was fast and convenient. I highly recommend his business.
Hi Jill, thanks so much for the 5-star review!
Dealing with appliance trouble is already a chore, so we work hard to make scheduling effortless and get our techs to your door right on schedule. I’m thrilled we could get your dryer squared away within an hour and keep your day moving.
Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair in Plano and for recommending us to the neighborhood. We’re always here if you ever need a hand at 469-927-7978!
Best,
Oleh
B Beane2026.09.25
Dimitri did a great job diagnosing the problem with my refrigerator and letting me know when the parts came in. He was very professional and efficient in getting the job finished. I would absolutely use ThumbUp again.
Hi B, thank you so much for the 5-star review!
Dealing with a faulty fridge is never easy, so clear communication about parts and arrival times makes all the difference. I'm really glad Dimitri accurately diagnosed the cooling issue, kept you updated every step of the way, and got the repair wrapped up cleanly and efficiently.
Thank you for trusting ThumbUp Pro Appliance Repair with your refrigerator repair—we truly appreciate your business and are always here if you ever need a hand down the road at 469-927-7978!
Best regards,
Oleh
elizabeth price2026.09.24
I’m was extremely impressed with the quality of the professional who fixed the problem with my dryer. The dryer vent was completely clogged from many years of not cleaning it out. I didn’t realize I was supposed to clean this out yearly.
Hi Elizabeth, thank you so much for the fantastic 5-star review!
A completely clogged dryer vent line builds up massive heat, chokes the airflow, and is definitely one of the biggest fire hazards in a home—it catches so many homeowners by surprise. I'm really glad our technician could thoroughly clear out the vent line, take care of the dryer, and leave everything running safely and efficiently again.
Thank you for trusting ThumbUp Pro Appliance Repair for your dryer vent cleaning and dryer repair out here in Little Elm (75068). We truly appreciate your support and are always just a call away at 469-927-7978 whenever you need us!
Best regards,
Oleh
Charles Armstrong2026.09.22
Thumbs up did a great job fixing my dryer.Yaro was very professional
Hey Charles, really appreciate the review!
Yaro is fantastic at what he does, and I’m super glad he got your dryer tumbling and heating like normal again. Thank you for giving ThumbUp Pro Appliance Repair the opportunity to help out with your dryer repair service—we truly value your business.
Always just a phone call away at 469-927-7978 if any other home appliances give you trouble down the line!
Cheers,
Oleh
Hi Mallory, thank you so much for the 5-star review!
A failed freezer evaporator fan on a GE fridge stops cooling in its tracks and can get loud fast, so I'm glad our team was able to swap out the motor and get the cold air circulating properly again.
Thank you for choosing ThumbUp Pro Appliance Repair for your GE refrigerator repair here in Allen (75002). We truly appreciate your support and are always just a call away at 469-927-7978 if you ever need us!
Best regards,
Oleh
LaMont Atkins2026.09.21
Very transparent and informational about my dryer. Got it back up and running without any issues for now.
Hi LaMont, thanks a lot for the review!
Clear communication and honest diagnostics are huge for us, so I’m glad our tech could walk you through everything with your dryer and get it heating and tumbling properly again so quickly.
Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair—we truly appreciate your trust and are always just a call away at 469-927-7978 if anything ever comes up!
Best,
Oleh
Bea Gibbs2026.09.20
Great service! Highly recommended. Yaro was excellent, professional and knowledgeable in the Samsung washer and what needed to be repaired. Will use them again for future services.
Hi Bea, thank you so much for the 5-star review!
Modern Samsung washers can be tricky with their sensors and electronics, so I'm really glad Yaro could pinpoint the exact issue, explain what was needed, and get it spinning right again so quickly.
Thank you for trusting ThumbUp Pro Appliance Repair with your Samsung washing machine repair and for highly recommending our team. We're always here whenever you need a hand down the road at 469-927-7978!
Best,
Oleh