ThumbUp.Pro Appliance Repair Reviews

Hi Liz, thanks a ton for the great shoutout!
​Nothing is more frustrating than opening the dryer door to cold, damp clothes. Testing and replacing that blown thermal fuse and hi-limit cut-off got your LG dryer heating up like new in no time.
​We truly appreciate having you as part of our ThumbUp family and welcoming us as your trusted appliance team. Don’t hesitate to reach out directly at 469-927-7978 for any future dryer repair or appliance maintenance!
​Best,
Oleh
ThumbUp Pro Appliance Repair

Hi Cathy, thank you so much for the 5-star review!
​It was a pleasure helping you out! A washer that's banging around out of balance usually points straight to worn suspension rods, and noisy dryers almost always come down to tired drum rollers or idler pulleys. Having those standard dryer maintenance parts right on the truck saved us time, and I'm glad I could grab the fresh suspension rods quickly to get both machines quiet and balanced in a single visit.
​Thank you for trusting ThumbUp Pro Appliance Repair for your washer and dryer repair needs. Always here if you need a hand down the road at 469-927-7978!
​Best regards,
Oleg

Hi Wendy, thank you for sharing your feedback. I’d like to clarify what happened during our technician’s visit.
​When your washer shut down mid-cycle, the locked lid was not a mechanical failure of the latch—it was caused by an electronic fault in the main control board and its integrated pressure sensor. Because the board was malfunctioning, the machine repeatedly engaged the safety lock whenever powered on. Our technician manually overrode the lock twice so you could retrieve your laundry.
​During the diagnostic, he also identified that the suspension rods were severely worn out. The complete quote (~$470) included OEM control board replacement, programming, and suspension overhaul. When a repair exceeds 50–60% of the replacement value of the washer, our policy is always to be transparent. Our technician agreed with you that replacing the unit made far more financial sense than investing $500 into an older machine.
​Our standard $70 diagnostic fee covers our time, travel, and expert troubleshooting so you have the facts to make that call. We always strive to provide honest assessments rather than pushing unnecessary repairs, and we wish you the best with your new washer.
​Best regards,
Oleh
ThumbUp Pro Appliance Repair
4699277978

Hi Andrew, sincere thanks for taking the time to share this update!
​The true test of quality appliance work is how well it holds up down the road, so hearing that your Samsung refrigerator is still cooling perfectly six months later is the best feedback I could ask for. Treating neighbors with honesty, punctuality, and solid workmanship is what ThumbUp is all about.
​Honored to take care of your Samsung refrigerator repair here in Allen, TX, and truly grateful for your recommendation. Always here for you whenever your fridge, dryer, or any other home appliance needs attention at 469-927-7978!
​Best regards,
Oleg
ThumbUp Pro Appliance Repair

Hi Jill, thanks so much for the 5-star review!
​Dealing with appliance trouble is already a chore, so we work hard to make scheduling effortless and get our techs to your door right on schedule. I’m thrilled we could get your dryer squared away within an hour and keep your day moving.
​Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair in Plano and for recommending us to the neighborhood. We’re always here if you ever need a hand at 469-927-7978!
​Best,
Oleh

Hi B, thank you so much for the 5-star review!
​Dealing with a faulty fridge is never easy, so clear communication about parts and arrival times makes all the difference. I'm really glad Dimitri accurately diagnosed the cooling issue, kept you updated every step of the way, and got the repair wrapped up cleanly and efficiently.
​Thank you for trusting ThumbUp Pro Appliance Repair with your refrigerator repair—we truly appreciate your business and are always here if you ever need a hand down the road at 469-927-7978!
​Best regards,
Oleh

Hi Elizabeth, thank you so much for the fantastic 5-star review!
​A completely clogged dryer vent line builds up massive heat, chokes the airflow, and is definitely one of the biggest fire hazards in a home—it catches so many homeowners by surprise. I'm really glad our technician could thoroughly clear out the vent line, take care of the dryer, and leave everything running safely and efficiently again.
​Thank you for trusting ThumbUp Pro Appliance Repair for your dryer vent cleaning and dryer repair out here in Little Elm (75068). We truly appreciate your support and are always just a call away at 469-927-7978 whenever you need us!
​Best regards,
Oleh

Hey Charles, really appreciate the review!
​Yaro is fantastic at what he does, and I’m super glad he got your dryer tumbling and heating like normal again. Thank you for giving ThumbUp Pro Appliance Repair the opportunity to help out with your dryer repair service—we truly value your business.
​Always just a phone call away at 469-927-7978 if any other home appliances give you trouble down the line!
​Cheers,
Oleh

Hi Mallory, thank you so much for the 5-star review!
​A failed freezer evaporator fan on a GE fridge stops cooling in its tracks and can get loud fast, so I'm glad our team was able to swap out the motor and get the cold air circulating properly again.
​Thank you for choosing ThumbUp Pro Appliance Repair for your GE refrigerator repair here in Allen (75002). We truly appreciate your support and are always just a call away at 469-927-7978 if you ever need us!
​Best regards,
Oleh

Hi LaMont, thanks a lot for the review!
​Clear communication and honest diagnostics are huge for us, so I’m glad our tech could walk you through everything with your dryer and get it heating and tumbling properly again so quickly.
​Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair—we truly appreciate your trust and are always just a call away at 469-927-7978 if anything ever comes up!
​Best,
Oleh

Hi Bea, thank you so much for the 5-star review!
​Modern Samsung washers can be tricky with their sensors and electronics, so I'm really glad Yaro could pinpoint the exact issue, explain what was needed, and get it spinning right again so quickly.
​Thank you for trusting ThumbUp Pro Appliance Repair with your Samsung washing machine repair and for highly recommending our team. We're always here whenever you need a hand down the road at 469-927-7978!
​Best,
Oleh

Hi Sue, thank you so much for the 5-star rating!
​A broken washer completely throws off the household routine, so we always focus on showing up quickly and getting right to the root of the problem. Thank you for choosing ThumbUp Pro Appliance Repair for your washing machine repair—we truly appreciate your trust and are always here if you ever need a hand down the road at 469-927-7978!
​Best regards,
Oleh

Hi Rick, sincere thanks for sharing your experience.
​When a refrigerator acts up, guessing games just waste time and money—accurate testing and quality replacement parts are everything. Really pleased to hear Dmitry provided a clear diagnostic and had your unit running like clockwork again within an hour or two.
​Thank you for choosing ThumbUp Pro Appliance Repair for your refrigerator repair. We're always here for you at 469-927-7978!
​Warm regards,
Oleh

Hi Tonyna, thank you so much for the 5-star review!

When lint builds up deep inside the dryer cabinet and the blower housing, it really kills the airflow and becomes a serious fire hazard. I'm glad our team was able to get out to you fast, clear out all that trapped lint inside the unit, and have it running like new again safely.

Thank you for choosing ThumbUp Pro Appliance Repair for your dryer repair and maintenance-we really appreciate your support and are always here if you ever need us at 469-927-7978!

Best,

Oleh

Hi MMC, really appreciate the review!
​Standing water in an LG washer is always a mess to deal with, so getting out fast and figuring out why it wasn't draining was the top priority. Glad our tech could get the pump and drainage sorted the same day and keep things clear and informative throughout the visit.
​Thanks for trusting us with your LG washing machine repair right here in Allen (75013). Always ready to jump in if you ever need a hand down the road at 469-927-7978.
​Best,
Oleh
ThumbUp Pro Appliance Repair

Thank you, Lucian! A compressor replacement on an LG refrigerator is serious sealed-system work, so we appreciate you trusting us with it. Oleh will be glad to hear this — clear communication and no upselling is exactly the standard we hold our techs to. And yes, we take refrigerator repair calls on holidays, because a dead fridge doesn't wait for Tuesday. Thanks for choosing ThumbUp Pro Appliance Repair!

Thank you, Donald! Water leaks on a Kenmore Elite refrigerator usually come down to either the filter housing or a clogged drain line — glad we found both and got it dry. We always diagnose first and come back with the exact part instead of guessing, so the repair holds up. Happy to help again anytime in Allen or anywhere in the north Dallas area. — ThumbUp Pro Appliance Repair