Thrasher has been great. Everyone I have spoken with or had at the house has been professional, polite, and very helpful.
I can't remember her name now (I'm sorry), but the first person I spoke with to schedule our termite inspection was very friendly, polite and informative. I was able to schedule an inspection that worked with my work schedule and she answered all of my questions.
Mike came for our termite inspection, and answered my many questions about termites and the tenting process. He explained everything very well and I felt no pressure to have to tent right away. I just did tent with them and the process was smooth and the gentlemen that came to do the service were helpful and efficient.
I set up for regular pest control since we have started having various pest issues, and Brandon was able to answer of all of my questions about the services and the chemicals used because I was concerned for my dogs. I feel confident that we can get rid of the bugs without endangering our pets.
Today Miguel came to treat our outside areas for other pests. I have dogs, and he texted 30 minutes out so that I had time to let the dogs out and get them back in before he arrived. He listened to what issues I was seeing and promptly got to work. He let me know when he was finished and gave me some more helpful information. I have also had Christian and Domanic to my house now, and as expected, they were also knowledgeable and professional.
I am glad Thrasher was recommended to me, and am very happy with the services I have received so far. No one wants to deal with bugs in their house, but Thrasher makes it easy to schedule services and they are very knowledgeable. Thank you.
Came out to our home for Formosan
Termite infestation. Michael was great and very experienced and well informed. He really tries to work with your individual needs and expectations. These termites need specific experts as they are very different and very devastating. I hope it never happens to you but if it does, we recommend Thrasher.
Miguel is the best. He always texts me before coming to my home. Rings the bell and asks me if there is anything extra he can do on the property and then goes about his business. I usually take a few moments to talk about family and vacations. Today he even came back to our patio to clean up a little extra over-spray. What a professional. I appreciate him and the service he provides. Thank you, Miguel!
Reply from Thrasher
2022.02.21
Michael, we appreciate all the support. If you ever need anything, we're here for you. -Garrett T., Co-Owner
We had a great experience with Thrasher Pest Control. Ricardo was our service agent, and he was extremely reliable, professional, and knowledgeable throughout the entire process. He took the time to answer all of our questions, explain the treatment plan, and make sure we felt comfortable with everything being done.
You could tell he genuinely cared about helping us resolve our pest issues. We highly recommend Thrasher Pest Control, and especially Ricardo, for anyone looking for dependable and effective pest control services.
HORRIBLE operator answering calls. I called him to ask if I can email or send a picture of the bugs I found in my house and the operator was completely useless unhelpful and clueless. How difficult is it to give a phone number or an email address where I can send pictures too. Bad Business.
Andres tells me that he is now the East County guy and my bugs are NOT HAPPY!!! Thanks for the good job.
Reply from Thrasher
2021.11.11
You're going to be glad you went with that insecticide, Larry. Just want to say thanks for working with us. If you have more questions for us, just get in touch -- we'll be there with the answers. -Garrett T., Co-Owner
Andres came out today to take care of some ants that we’ve been having problems with. He was so kind and professional and friendly! He took his time to explain everything to me and answered all of my questions. He was respectful of property. He didn’t rush the service and made sure everything was done with care. Thank you, Andres. I’m really liking Thrasher pest control so far! I’m glad I called you!