Thomas James Bespoke Kitchens Reviews

Don Madge 2025.08.20

     

We're absolutely thrilled with our new kitchen and utility. The whole process was made so easy thanks to the personalised service from start to finish. Andrew was great - he put us at ease and guided us through every step. The quality of the build is excellent, and every detail has been finished beautifully. I couldn’t recommend them enough!!

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Sophie Austin 2025.04.23

     

Thomas James have been outstanding from start to finish with our kitchen. Andrew the designer was very patient with our many(!) back and forths on the design and was very accommodating with everything we requested when choosing our layout and our dream kitchen has become our reality. It exactly what we wanted and more! The fitters were amazing and so friendly and tidy and we couldn’t fault anything they did. Anything that needed fixing or changing they saw to it straight away. Gary was our main contact for organising everything and he was always so professional and responsive. The whole team have been fantastic and we would highly recommend Thomas James to anyone!!

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Martin Kirkman 2025.02.16

     

From start to finish, our experience with Thomas James has been exceptional. We now have a very high quality, wonderful new bespoke kitchen and utility room that have made a huge impact on our way of life as a family and our quality of life. Andrew, the designer was extremely patient and very welcoming when we visited the design studio in Wilmslow developing the designs for our new kitchen and utility room. Andrew was very professional and knowledgeable and guided us so well and was very supportive through the whole design process. Nothing has been too much trouble for Andrew and the rest of the Thomas James team and the whole team have been so professional throughout the design, planning and fitting process. Gary and his kitchen fitting team were wonderful too and were so courteous, professional and the attention to detail has been second to none. All our friends and family say our new kitchen and utility are stunning and love the new living space we have now. We would definitely recommend Thomas James Bespoke as a Company to go to for first class service and beautiful designs, they are a wonderful company.

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Andy Dunn 2024.12.05

     

Thomas James were great to work with, and we now have a fabulous new kitchen, beautifully designed and professionally installed.

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Mark Rossiter 2024.10.01

     

Should probably start with other people’s feedback. Firstly a joiner who was doing other work for us said he had never seen a better kitchen and that there are not many companies in the country who build to this quality. Secondly all our friends and family who have visited so far have been amazed by the transformation and without exception say it’s perfect especially for us and how we use the space. From our perspective I only have 2 words First Class!!! The experience has been first class from our first planning meeting with Andrew through the installation process and then the post installation support all led by Gary and supported by the fantastic technicians. The end result has met all my ‘requests’ made during the design process and is better than I could have imagined. It makes me smile every time I walk through the door. I would highly recommend this company to anyone thinking about getting a kitchen of your dreams

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marianne mckenzie 2024.07.04

     

I have just had a laundry, hall closet and larder made and fitted by Thomas James. Customer service has been excellent, and I am delighted with the product. This is high end furniture, but excellent value for money.

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Alex Seabrook 2023.10.12

     

Thank you to everyone at Thomas James for our stunning kitchen! It was a fantastic experience from start to finish; with designer Andrew, creating and refining our vision. Martin, who meticulously fitted the kitchen whilst being constantly pestered by our dog. And Tom, who went above and beyond for us. We would highly recommend Thomas James to anyone looking for a bespoke kitchen; friendly staff, high standard of finish and craftsmanship, and transparency.

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Paul Allen 2023.06.18

     

Thank you team for our beautiful kitchen. From the designer, Andrew, who did an excellent job (and has eternal patience) to Martin, the fitter, with his eye for detail and for whom nothing was too much effort. We are overjoyed with the result!

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Paul Mallaband 2022.12.06

     

Had a fantastic experience with Thomas James Bespoke. Felt really looked after through the whole process from design to installation. We were looking for a high quality, luxurious feel to our kitchen and that's exactly what we got. The team we spoke to were very professional and really listened to what we wanted. Definitely recommend!

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Ben Kelly 2022.09.15

     

My husband and I could not be more delighted with the results. A stunning bespoke kitchen that we always assumed would be outside of our budget. The tailored personal service was fabulous. With such a high tech measurement process the kitchen fits perfectly with a great finish and installed much more quickly than expected. We’re now utilising the nooks and crannies we never realised we had. The complimentary Toblerone and champagne was a lovely touch. Would highly recommend.

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Gemma Banlin 2022.09.14

     

We used Thomas James Bespoke for our kitchen and wardrobes. The stages of design, manufacture and install were all above and beyond our expectations. The quality is of the finest raw materials and the finishes are all superior and excellent quality. The whole process from start to finish was seamless and extremely professional.

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Sarah Jade 2022.08.22

     

Amazing work, highest quality & the best value for money !! We absolutely love our brand new hand-crafted kitchen by Thomas James Bespoke Kitchens! They designed, manufactured and installed our kitchen to exactly what we wanted, it was unbelievably stress-free and nothing was ever too much to ask. They are an amazing team, highly skilled and made us feel so comfortable. The cabinets are of the best, premium quality, so unique, luxurious and worth every penny ! * 5 star service from start to finish; would highly recommend & would definitely use them again !

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Victoria Mackenna 2022.08.22

     

Thank you Thomas James for our spectacular bespoke kitchen. The service, design, craftsmanship and installation was excellent. Would highly recommend!

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Lauren Jenkins 2022.05.26

     

Outstanding service from the team at Thomas James. Andrew, who we dealt with was excellent and nothing was too much trouble. Superb customer service from start to finish. Even during the fitting, Martin and Tom have been attentive, helpful and always on hand to deal with my ever changing requests. Would highly recommend this fantastic company.

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Joe McIntyre 2021.10.31

     

This is truly high quality old fashioned craftsmanship done by a young modern company with great commitment to understanding what you want and delivering an exceptional product. We wanted something that looked elegant and ageless and they produced above and beyond our expectations.

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Paul O'Neill 2021.10.06

     

Fantastic company to deal with from the designer through to the fitters all the staff were very professional and extremely competent. The product is very high quality at a fair price. Their attention to detail shows in the standard of the finish. Our build schedule slipped over a month and Thomas was able to accommodate us at the appropriate time. I am happy to recommend them and would definitely use them again.

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tracy sharp 2021.10.06

     

We cannot recommend Thomas James Bespoke enough, our kitchen was fitted earlier this year. The quality, design and finish is absolutely fabulous and far exceeds other kitchen companies that we researched prior to choosing Thomas James. The costing is incredibly competitive and the overall craftmanship is superb. We felt listened to during the whole design process, every member of the team was hardworking , polite and diligent. We love our kitchen, thank you so much.

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Gill W 2021.10.06

     

I cannot recommend Thomas James Bespoke highly enough. The standard of workmanship is second to none and the care and detail shown is exemplary. The company were a delight to deal with, listened to what we wanted and provided us with a fantastic kitchen island and new units. Really excellent service all round.

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