Verified Company
This was my first order I placed and it was for 2 mr snappy whips and a 15' lead. Im now placing another order for more lead ropes as I love how beautiful and soft these are!!! Not to mention the awesome customer service!!!
Reply from The Trainers Loft
2025.12.08
Thank you for your wonderful feedback, Kendra! We're thrilled to hear that you love the Mr. Snappy whips and your custom lead rope. We place great pride in the workmanship and quality of our custom leads and halters, and it's so nice to know they are appreciated. We look forward to working with you again soon!
The Trainer's Loft was extremely responsive, and offered additional details, answered my questions, and volunteered to send extra photos, which was so helpful. They packed my purchase so carefully, shipped it fast, and it arrived in perfect condition. They cared so much about my satisfaction and I had such a lovely experience with them. I'm so glad I found The Trainer's Loft!
Reply from The Trainers Loft
2025.11.20
Thank you for your wonderful feedback, Amy! We are so thrilled that you loved your experience with us, and we look forward to working with you again soon!
Great selection of equestrian-related items. Unique one of a kind items for all ages. Very helpful owner and staff. Definitely worth checking out all they have! Thank you!
Reply from The Trainers Loft
2025.11.19
Thank you for your kind words, Heidi! We appreciate your recommendation and look forward to seeing you again soon!
Surprisingly large variety of tack, clothing, and equipment available. I was able to find what I needed for a great price, and the people working there were speedy and helpful. Truly a hidden gem!
Reply from The Trainers Loft
2025.11.18
Thank you for your wonderful review! We're so glad you found what you needed and we look forward to seeing you again!
Always a great shopping experience at The Trainers Loft! Extremely friendly and helpful staff! I'm extremely thankful for all that you do to help us equestrians and our equine partners!
Reply from The Trainers Loft
2025.11.14
Thank you so much for your wonderful review! We strive to make The Trainer’s Loft a welcoming and warm space where the horse community can feel at home. We look forward to seeing you the next time you need something for your equine partner!
I have been going the Trainer Loft for years.Everyone there knows? Horses and horse people. I learn something every time!
Inventory is great and prices quite reasonable.
Reply from The Trainers Loft
2025.11.09
Thank you for your glowing review, Lynn! We're thrilled to hear that you've been a loyal customer for years and appreciate the knowledge our team shares. It's great to know that you find our inventory extensive and our prices reasonable. We look forward to continuing to support you in your equestrian journey!
I was looking for a specific pair of Kerrits tights and found them on the Trainer's Loft website. They were shipped out quickly to me in perfect shape. Definitely would order from them again!
Reply from The Trainers Loft
2025.11.05
We're thrilled to hear you found the Kerrits tights you were looking for and that your order arrived quickly and in perfect condition. Thank you for your positive feedback, and we look forward to serving you again in the future!
I ordered a fancy stitched noseband for my schooling bridle, for one that had broken. Trainer's Loft was easy to deal with and the item arrived as promised. It was also very inexpensive and appears to be fairly good quality. I will certainly check their site for future needs.
Reply from The Trainers Loft
2025.11.04
Thank you for your wonderful review, Carol! We're glad to hear that you found your experience with Trainer's Loft easy and satisfactory. It's great that the noseband met your expectations for quality and price. We look forward to serving you again for your future needs!
I love to buy from this business! Every time I purchase something, they ship in a timely manner and include a handwritten thank you note! If there is something backordered, I receive a phone call to let me know, and see if I want to wait on the item or substitute.
Reply from The Trainers Loft
2025.11.04
Thank you so much for your wonderful feedback! We are thrilled that you enjoy shopping with us and that you appreciate our reaching out to you. We look forward to helping you find the next thing you need!
Just purchased a Stubben Tristan from The Trainer's Loft. This is an older type saddle, but I love this style. The saddle was in excellent condition and I received it promptly. It was packaged very well. I would definitely purchase from The Trainer's Loft again.
Reply from The Trainers Loft
2025.11.01
Thank you for your wonderful feedback, Sandy! We're thrilled to hear that you love your Stubben Tristan saddle and that it arrived in excellent condition. We take pride in our packaging and prompt service, so it's great to know you appreciated both. We look forward to serving you again in the future!
Wonderful experience! They called to confirm that I was actually making a purchase and that my card was not fraudulently being used. And answered questions about the item I purchased in the process! Highly recommend!💕
Reply from The Trainers Loft
2025.10.23
Thank you for your wonderful feedback, Nancy! We're thrilled to hear about your positive experience and that our team could assist you with your purchase and answer your questions. Your recommendation means a lot to us. We look forward to serving you again!
I found exactly what I needed, great price, easy ordering process, and fast shipping. What more could you ask for?!
Reply from The Trainers Loft
2025.10.22
Thank you for your wonderful feedback, Marybeth! We are thrilled that you were happy with your order! We look forward to working with you again soon.
Bought a used orange neck vest for my horse. It came in a few days. It was a fair price.
Reply from The Trainers Loft
2025.10.16
Thank you for your positive feedback, Kim! We're thrilled to hear you found a good deal on the orange neck vest for your horse and that it arrived quickly. We appreciate your support and hope you enjoy your purchase!
This store has everything for a horse lover! It's a perfect place to go get whatever you may need, but also to find what you might even know you need until you see it! There is a large selection of giftable goodies and just fun stuff. My daughter was able to find a really nice pair of consignment riding boots too. Very helpful and kind staff as well.
Reply from The Trainers Loft
2025.10.14
Thank you for your wonderful review! It was so wonderful to see you and your daughter at the store and we are thrilled that she found a pair of consignment boots that she needed! We look forward to seeing you both again soon.
Had a great experience here, helpful and caring people. Helped me so much with my helmet experience! 😻
Reply from The Trainers Loft
2025.10.08
Thank you for your wonderful feedback! We were thrilled that we could get you what you needed. Happy trails and we hope to work with you again soon!
i ordered a saddle bag that was fleece lined. it was only $30 and was such a steal, especially since i couldn’t find any other ones that i liked anywhere else. THE SHIPPING WAS SO QUICK!! i placed the order on a wednesday and it arrived saturday morning, right before sunday, when i needed it for a hunter pace. I AM SO PLEASED WITH IT. the inside of the fleece is a little dirty but nothing a quick wash couldn’t fix. amazing services and i will be purchasing items from here again! THANK YOU TRAINER’S LOFT!!
Reply from The Trainers Loft
2025.10.04
Thank you for your wonderful review! We're thrilled to hear that you found a saddle bag you love and that it arrived just in time for your event. We look forward to serving you again in the future!
5 stars is not enough for how my saddle issue was handled!!
Shira Nafshi listened to my observations in regards to a saddle I had purchased through her. She was the dealer, and still came to me to evaluate a concern, handled shipping and the manufacturer communication. The saddle was confirmed defected and replaced. Thank you again, Shira!
(Acknowledgment for DP saddlery! Thank you for sticking by your product and following through)
Reply from The Trainers Loft
2025.09.26
So glad we were finally able to get your saddle issue resolved! Thank you for recognizing our efforts and for your patience with the time it took to get the saddle remade. We look forward to assisting you again in the future!
Excellent customer service and shipping. Very nice staff that called me to correct an ordering problem. Thank you!
Reply from The Trainers Loft
2025.09.17
Thank you so much for your review! We are so glad we were able to fix the issue with your order. We look forward to working with you again!
I have ordered from The Trainers Loft a few times. Finding businesses like this one is such a pleasure. Each time, I spoke to someone who spent time and answered my questions. I've spent my life searching for organic conscious foods and supplements for my animals and my family. My last purchase was a supplement called Vermont Mix. Our mini is doing great with it and has been suffering from Lymes. The product really gave her a boost. Thank you so very much for hanging in there and running a great business all you beautiful ones!
Reply from The Trainers Loft
2025.09.11
Thank you so much for your review! We always enjoy speaking with you and working with you to help you find the best products for your equine friends!