The Stoneygate Eye Hospital

thestoneygateeyehospital.co.uk

The Stoneygate Eye Hospital Reviews

Excellent rating
4.9
249 reviews Verified
The Stoneygate Eye Hospital
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Reviews ( 249 ) 4.9

David Mills
David Mills
2024.07.12
Having had cataract surgery and treatment for wet macular degeneration I would thoroughly recommend the Stoneygate Hospital. From arrival at reception to treatment by Mr Kumar and his team everyone i came into contact with was very professional and friendly.We are lucky to have this facility in Leicester.
Mandy Ryman
Mandy Ryman
2024.07.08
Everyone who works at this practice is kind, considerate, and caring, which is exactly what I needed as I was terrified of having cataract surgery in both eyes. There are too many names to mention, but huge thanks goes to Mr. Savant for his knowledge and patience with me. I also want to extend my gratitude to the lovely anesthetist (whose name I can’t remember) for his reassuring me, as without his help I couldn't have managed. Additionally, the theatre team were superb, as was the amazing aftercare provided by Robi and Herj, and the friendly ladies at reception also need a mention too. 😊 So if you need any kind of eye surgery, do not hesitate or go anywhere else as these guys provide a next level of service and care and nothing is too much trouble.
Riley Finney
Riley Finney
2024.07.04
Overall very good, treatment and advice excellent. Roby was a great help.
Reply from The Stoneygate Eye Hospital 2024.07.08
Hi Riley, thank you for your review. We are glad you were satisfied with our service.
Shirley Wallis
Shirley Wallis
2024.07.04
I had my second ca
Ann Kennedy
Ann Kennedy
2024.06.09
Would highly recommend this clinic. All staff very caring and made me feel calm and safe. Delighted with the result of my lower eyelid surgery. No pain at all. My consultant Mr Sampath is a brilliant surgeon, second to none and consultant anaesthetist Mr Wood absolutely the best. Thankyou to the whole team! You are the best!
Reply from The Stoneygate Eye Hospital 2024.06.18
Thank you for your kind review Ann. We pride ourselves on delivering a high quality service whilst making our patient’s feel calm. We are glad your experience met those expectations.
Irene Payne
Irene Payne
2024.06.07
Absolutely fantastic and professional service by members of staff. A very clean and tidy hospital. Pleasant reception staff with smiles on their faces.
Reply from The Stoneygate Eye Hospital 2024.06.18
Thank you for your feedback Irene. The reception team will be glad you were made to feel so welcome!
Abbie
Abbie
2024.05.21
Thank you to Mr Savant, Herj, the reception team and all of the nursing staff for being absolutely fantastic throughout my treatment. My life has completely changed after having laser eye surgery and is something I now take for granted a year post op. I cannot thank you all enough!
Reply from The Stoneygate Eye Hospital 2024.05.22
Amazing feedback Abbie. Thank you so much for giving us 5 stars! Our team will be glad to hear the positive impact this has had on your life.
David Hands
2024.05.01 2024.05.01 | United Kingdom
Cataract procedure Everything was well organised. The staff and consultant were most reassuring and friendly. The follow up was excellent.

Date of experience: 25 April, 2024
Gurdy Singh
Gurdy Singh
2024.04.27
I’m mother went there yesterday can’t tell how fantastic the service was !!!!! Very helpful very understanding very welcoming! Very clean ! Overall 11out of 10 !!! Keep up the amazing work !
Reply from The Stoneygate Eye Hospital 2024.05.03
Thank you for the kind review Gurdy!
Peter Brooks
Peter Brooks
2024.04.19
The entire experience from the first enquiry through to the operation for a macular hole and subsequent discharge was professional, friendly and first class from all concerned. Special thanks to Consultant Mr Alan Fitt for his skill, his manner & care. I couldn't have wished for better! Outstanding.
Reply from The Stoneygate Eye Hospital 2024.05.03
Thank you so much for your positive feedback Peter! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best service, and we’re glad to hear that we succeeded. Thanks again!
Nicola Dutfield
Nicola Dutfield
2024.04.12
Had cataract surgery at this clinic last night. I was put at ease from going in to being discharged. All the staff were amazing and so friendly. My surgeon ( Mr Sampath) was fantastic and knowing I was very nervous he spoke to me all the way through my surgery. A massive heartfelt thank you to everyone. Would definitely recommend this clinic.
Reply from The Stoneygate Eye Hospital 2024.04.18
Thank you for your review. Mr Sampath is very experienced and knows how to put his patients at ease. We are glad your experience was positive and wish you a speedy recovery!
Sally Ratcliffe
2024.04.10 2024.04.10 | United Kingdom
Amazing. Thank you so much to Mr Sampath and the team of nurses and reception staff. I had cataract surgery on Saturday, all went well and my eyesight is amazing . The day after I was astonished at the things I could see and the textures and colours were so much improved. I’ve had no redness or swelling- nothing to show I’ve had it done. I would thoroughly recommend it to anyone who has doubts. Do it! Everyone was so caring ,kind and reassuring.

Date of experience: 06 April, 2024
Andrew
2024.03.26 2024.03.26 | United Kingdom
Waste of time Rang and asked if they do a procedure, the said yes, and made a consultation appointment that cost £200, I arrived for the surgeon to tell me and my wife, that he does not do it for men, and tried to get me to have a different procedure, It also cost me £40 in fuel, and 3 hours of our time, I have asked for a refund, plus my fuel costs back, Ben has promised to reply by Thursday, 28th March, hopefully they will admit they are wrong and reimburse me.
marsha wilks
2024.02.27 2024.02.27 | United Kingdom
A worthwhile experience. Very welcoming staff. Everything was explained step by step and I was put at my ease by my consultant and made to feel an individual. The follow up care was so thorough. I will definitely recommend to family and friends.
Rebecca Rees
Rebecca Rees
2024.02.26
I would thoroughly recommend The Stoneygate Eye Hospital and especially Mr Fitt. I am very impressed and felt positive with the whole process. The outcome couldn’t have been better and I am really grateful for what he did.
Reply from The Stoneygate Eye Hospital 2024.03.05
Thank you Rebecca! We will pass on your feedback to Mr Fitt and he will be glad to know you are so pleased.
Richard Brennan
Richard Brennan
2024.02.24
Before visiting stoneygate eye hospital I had seen a plastic surgeon in Edgbaston Birmingham, who said my upper eyelid could be improved with bletharoplasty and mentioned nothing about the brow as that also was an issue and even I could see just a blepharoplasty would only solve half the problem luckily I didn't go through with surgery with this surgeon and realised I needed to find an surgeon that really knows everything about eye area so I looked online for hours and finally decided on seeing Mr raghavan sampath consultant surgeon who in consultation with him explained to me my problem was not only loose skin from upper lid but my brow had descended so we both agreed that best way forward was blepharoplasty and browpexy and Mr sampath did an amazing job making me look fresher younger Mr sampath is a very honest surgeon who will tell you from outset what can be achieved and what is realistic from what he has to work with he is very kind man and all staff at stoneygate hospital are professional and great thank you
Reply from The Stoneygate Eye Hospital 2024.03.15
Hi Richard, we are so happy to see your positive review. Mr Sampath has a huge amount of experience and knowledge and prides himself on providing quality care for his patients. We hope your recovery goes well and we are here if you have any questions!
Peter Mann
Peter Mann
2024.02.24
A great service from start to finish. Offered an appointment within 48 hours. Removed a foreign body from my eye at the appointment. Treated by a friendly team of people who explained everything. Thoroughly recommend!
Reply from The Stoneygate Eye Hospital 2024.03.05
Thank you for your review Peter! A quick and quality service is what our team aims to provide. We are glad everything went well!
Ian Pepper
Ian Pepper
2024.01.24
Absolutely brilliant from first checking in for consultation, to having surgery and then the after care. Will definitely recommend.
Reply from The Stoneygate Eye Hospital 2024.01.26
Thank you for your review Ian. We are glad to hear you had a good experience with us!
Darren Maguire
Darren Maguire
2024.01.22
Very disappointing regarding the waiting times, booked in for 18:00 but didn’t see the consultant until past 19:30 (and still waiting). Shame as I’m a repeat customer.
Reply from The Stoneygate Eye Hospital 2024.03.27
Dear Mr Maguire, I am sorry that your expectations were not met. It was most unfortunate you felt unable to express your concerns directly. The Stoneygate Eye Hospital gives serious consideration to all feedback from our patients which enables us to make informed decisions to assess our services as a healthcare provider and to make changes where necessary. We have tried to contact you via phone call to discuss your concerns however, these attempts were unsuccessful. If you would like to discuss your concerns please call our team.
CARE DENTAL
CARE DENTAL
2024.01.11
Cannot say how good and professional the team at Stoneygate eye hospital are! Mr Kumar is a legend and a wealth of knowledge. From one Specialist Oral Surgeon to a Specialist Eye Surgeon I doff my cap kind Sir! Prerna is a consummate professional. Sam on reception is so very caring. As in my specialist clinic we lead from the top down & to work with a team that supports the good surgical work we do is priceless. Words cannot capture how lucky we are in Leicester to have such a facility! Well done Mr Kumar & Mr Sampat. Legendary team led by the best.
Reply from The Stoneygate Eye Hospital 2024.01.26
Thank you for your kind review! Mr Kumar most certainly is a legend! We are glad you enjoyed your visit and rate us so highly considering your own specialist clinic and high standards.