The Sleepwell Company Reviews

wayne lankin 2026.06.10

     

The Sleepwalk Company...... What can we say...... After needing an adjustable bed for a medical procedure and doing some research I happened to stumbled across The Sleepwell Companys on line site and sent off an inquiry for. pricing and availability for power driven adjustable bed to suit my requirements .... The response was staggering because the person I was talking to had questions about what my needs were and how he could provide the best bed to suit my needs.... I found this very refreshing because the main focus was on what I personally needed and not what he had to sell..... After a few conversations and e-mails and products availability and what bed would be best for my needs we arrived at the finished bed.... The pricing was better than most.... The service and personal contact fantastic ... real old fashioned personal service. If anyone who reads this statment and needs these types of beds ect. Please contact this company... You will be so glad you did. Good old fashioned service at an old fashioned price......... Once again ... Thanks Barry. Wayne and Holly.

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Reply from The Sleepwell Company 2026.06.11

Hi Wayne and Holly .Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience with us ahead of your medical procedure.

At The Sleepwell Company, we firmly believe in a person-centered approach—focusing entirely on your unique health and comfort needs. It is incredibly rewarding to know that our team's care, communication, and pricing provided exactly what you needed.

I’ll make sure the team gets a copy of this; everyone will be over the moon to hear your praise for our "old-fashioned personal service." Thank you for recommending us, and we wish you a smooth and comfortable recovery!
Warm Regards The Sleepwell Company

Margaret Ingram 2026.06.05

     

Night Comfort Such professional and dedicated service from Barry and team. We are in our 80's and at long last we have comfort to sleep. These beds are highly recommended, particularly for the elderly. We just love ours thanks to the expertise of Barry in helping us to choose.

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Reply from The Sleepwell Company 2026.06.05

Hi Margaret, Thank you so much for taking the time to leave such a lovely review! The whole team is absolutely delighted to hear your kind words.

Knowing that we have helped you find true comfort and supported your independence at home means the world to us. Getting a restful night's sleep is so important, and it was an absolute pleasure helping you choose the appropriate Platinum Plus adjustable Beds..

Wishing you both many years of good health and rest.

Warm Regards The Sleepwell Company

Margaret Ingram 2026.06.04

     

Night Comfort Such professional and dedicated service from Barry and team. We are in our 80's and at long last we have comfort to sleep. These beds are highly recommended particularly for the elderly. We just love ours thanks to the expertise of Barry in helping us to choose.
Date of experience: 26 May, 2026

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Paul Mayfosh 2026.06.03

     

I received extremely professional service and excellent advice throughout the entire process. Barry was particularly helpful in arranging a trial of the bed options, which allowed me to make an informed decision with confidence. He was also very prompt and efficient in liaising with my Aged Care provider, helping to expedite the approval and delivery process. His knowledge, responsiveness, and commitment to customer service made the experience smooth and stress-free. I would highly recommend both Barry and The Sleepwell Company to anyone seeking quality products and outstanding support.

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Reply from The Sleepwell Company 2026.06.03

Hi Paul
Thank you so much for this wonderful review! We are absolutely thrilled to hear that you had such a smooth and stress-free experience with us.


It’s fantastic to hear that our team gave you total peace of mind during the selection process and that we were able to help expedite things with your Aged Care provider. We truly appreciate your high recommendation! Thank you for recommending The Sleepwell Company! Warm Regards

Paul Mayfosh 2026.06.03

     

The Sleepwell Company I received extremely professional service and excellent advice throughout the entire process. Barry was particularly helpful in arranging a trial of the bed options, which allowed me to make an informed decision with confidence. He was also very prompt and efficient in liaising with my Aged Care provider, helping to expedite the approval and delivery process. His knowledge, responsiveness, and commitment to customer service made the experience smooth and stress-free. I would highly recommend both Barry and The Sleepwell Company to anyone seeking quality products and outstanding support.
Date of experience: 03 June, 2026

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Trish Gardam 2026.06.01

     

Professional and friendly team, I would highly recommend them and their products, the best sleep I've had in years, Thankyou Barry.

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Reply from The Sleepwell Company 2026.06.02

Hi Trish

Thank you for the wonderful feedback and Five star review.! We are so glad our team could help, and even happier to hear that you are enjoying the best sleep in years on your new LOLO Mobility Plus bed.

We truly appreciate your high recommendation. Happy sleeping!

Best wishes,
The Sleepwell Company Team

Sheryl Gofton 2026.05.19

     

We were very happy with the service from Barry and his team.Our delivery was swift and we are loving our new bed.

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Reply from The Sleepwell Company 2026.05.20

Hi Sheryl Thanks for the great feedback! We're so glad to hear you are loving your new Lifestyle Plus adjustable bed and were happy with the overall service ,delivery and installation. Kind Regards The Sleepwell Company

Debbie Howden 2026.04.29

     

I bought this massage bed hoping it would help with my constant back and shoulder tension, and honestly, it’s been one of the better purchases I’ve made for myself in a while. From the first use, I could feel the difference. After long days, especially when I’ve been sitting too much, lying on it feels like giving my body a proper reset. The massage function is strong enough to loosen tight spots but still relaxing, not overwhelming. I’ve started using it as part of my nightly routine, and it really helps me wind down and sleep better. I also appreciate how sturdy and well-made it feels. What really stood out to me, though, was the customer service. The team was responsive, friendly, and genuinely helpful when I had a few questions before purchasing. They made the whole process smooth and reassuring, which added a lot to the overall experience. Overall, this feels less like just a piece of furniture and more like a small investment in my wellbeing. I’d definitely recommend The Sleep well Company to help anyone dealing with muscle tension or just wanting a bit more relaxation at home.

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Reply from The Sleepwell Company 2026.05.03

Hi Debbie Thank you for the wonderful feedback! We are so pleased that your new Lifestyle Plus adjustable bed is providing the relief and relaxation you were looking for. It’s a pleasure to hear that our team could assist you throughout the process. Thank you for choosing The Sleepwell Company!

Kind Regards
The Sleepwell Company

Belinda Hourigan 2026.04.03

     

Exceptional care and sensational service! Barry and his team were absolutely fantastic! Their professionalism, efficiency, and attention to detail stood out from start to finish. The beds I purchased have been life-changing—thanks to the easy-to-use remotes, position adjustments are smooth and make daily life much more manageable with my medical condition. After leaving the hospital, I urgently needed a sit-to-stand recliner, and Barry took care of everything with help from Bruno. The recliner was delivered the very next day! The team’s care, expertise, and friendly communication turned what could have been a stressful process into a seamless and rewarding experience. Highly recommended!
Date of experience: 01 February, 2026

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Reply from The Sleepwell Company 2026.04.06

Hi Belinda Thank you so much for your kind words! We are incredibly touched to hear that your new LOLO Mobility Plus beds and recliner have made such a meaningful difference in your daily comfort. Barry and Bruno were more than happy to help get everything sorted quickly for your return home—we know how important a smooth recovery is. It was a pleasure serving you, and we’re always here if you need anything else!"Regards The Sleepwell Company

Judi Thomas 2026.04.01

     

Even better than i was expecting.. bed looks a million dollars.. and it works even better then it looks.. Barry could answer any questions i had and contacted me after instillation to confirm we were happy and Wayne who installed the bed was priceless... VERY HAPPY and will recomend this bed to everyone I know.

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Reply from The Sleepwell Company 2026.04.06

Hi Judi Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that the Lifestyle PLus is performing as well as it looks! At The Sleepwell Company we strive for excellent post-installation support, so it's great to hear Barry and Wayne took such good care of you. Thank you for your support!". Enjoy the great sleep, and thank you for the recommendations.

Errol Cole 2026.03.20

     

We are extremely happy with our Sleepwell Adjustable Bed. Barry Sher is always available to answer questions and help whenever needed. We recommend him and his company.

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Reply from The Sleepwell Company 2026.03.20

Hi Errol and Marilyn,. We are thrilled to hear that you are both enjoying your new LOLO Mobility Plus Beds. We pride ourselves on exemplary customer service and aftercare support. Thank You for the kind words. Regards The Sleepwell Company

Nicole Baldwin 2026.03.18

     

Great to deal with and very easy. Full or knowledge for what I need. Can't fault them. The delivery and set up was without issues very nice and friendly

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Reply from The Sleepwell Company 2026.03.20

Thanks for the 5-star review! We’re so glad you found the process easy and that our team could help get everything set up for you. Congratulations on your LOLO Mobility Plus, Thank you for choosing us. Regards The Sleepwell Company

Karen Chitty 2026.03.12

     

Hi I cannot fault Sleepwell and Barry for his prompt phone call in helping me with my urgent situation on finding a bed for my elderly mum. He asked all the right questions to know what my need was and sold me an awesome bed and my mums loves it. I would recomend your company to anyone, the promptness and followup phone calls was absolutely 10/10 Thank you Very satisfied customer

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Reply from The Sleepwell Company 2026.03.13

Hi Karen, thank you for your kind words. We are thrilled to assist with your Mum and ensure that she is able to be more secure at night with less worry and ensure better postural positioning with our Flex One Bed and support mattress. Glad to assist. Thank you Regards The Sleepwell Company

Allan Wood 2026.03.12

     

Love this bed working well for both my wife and myself Remember to give yourself time to find the right settings Trying mattress topper and new pillows over next couple of nights so I fully expect only more comfort

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Reply from The Sleepwell Company 2026.03.13

Hi Allan, Thank you so much for your review. We are thrilled to hear you are both transitioning over to your new Lifestyle Plus Bed and discovering the different settings. If you need any further assistance please do not hesitate to contact us. Regards The Sleepwell Company

Suzanne Woodhams 2026.03.04

     

Couldn't be happier Our visit to the warehouse to find a suitable bed and chair was great. We got to try beds and mattresses and electric recliners. The staff were very friendly and helpfull. They came to our house and installed the bed and the chair. My daughter has new found independance with her new furniture. The quality is great. I have had several calls since from them making sure we were happy. I have already recommended their company to others. Thankyou so much Barry and staff at Sleep Well.
Date of experience: 04 March, 2026

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Robert Rundle 2026.02.18

     

This was my first experience with this company and they could not have been more helpful, BARRY went out of his way to make sure every detail was explained and then delivered on his promise to provide excellent service.Would highly recommend this company without hesitation.I purchased a bed and recliner chair , both very good quality.

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Reply from The Sleepwell Company 2026.02.22

Thank you Robert , we really appreciate allowing us to assist you with your package and finding the most suited bed and recliner for the years ahead. Thank you for your kind words.

Kevin Dickinson 2026.02.13

     

Delt mainly with Barry through the whole process a man with undoubted knowledge of his product ,he explained everything in a way that we understood invited us to come in and try the beds that we were looking at we were helped along the way by Anthony even though he is a Penrith tragic we got along famously no question was to hard so if you are looking for a new bed do yourself a favour and contact these guys at the sleep well company they even through in a couple of freebies . Cheers Kev and Rita.

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Reply from The Sleepwell Company 2026.02.24

Hi Kevin and Rita. Congratulations on your Flex Plus bed, Thank you for your 5 star review. Appreciate the long drive to visit us .So glad to hear the bed is treating you well and you are able to get the positional relief and comfort you deserve. Regards the Sleepwell Company .

Melanie Cofield 2025.11.13

     

Love my new bed - comfy and works like a dream. Was hesitant about the electric beds but now I'm sold. Won't be going back to a conventional beds. Barry was wonderful and followed through thoroughly.

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Gillian Kaplan 2025.09.05

     

I am very happy with my experience with Sleep Well. I am so grateful they had my back and guided me in choosing my bed and maintenance.

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Teena Doyle 2025.07.04

     

I am very happy with my product and would highly recommend the sleepwell company Barry and his team went above and beyond to make sure I had everything I needed and now I am able to have a good night sleep and not keep tossing and turning and waking up in a lot of pain throughout the night.once again thanks Barry and team for all your help.

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