After a rocky start with some miscommunication between the office, the salesman and me, things smoothed out after talking with the project manager Isaac Vasquez. I expressed my concerns about a couple of issues. He said he understood. He took charge of the situation and made the right things happen. He and his crew showed up bright and early. They were very respectful of our property and to my wife and myself. He and his crew worked very efficiently as a team.
Reply from The Roof Guys - Roofing Company
2026.06.10
Thank you, Vince, for taking the time to share your experience with us! We sincerely apologize for the initial miscommunication, but we’re glad to hear that Isaac and the team were able to address your concerns and provide the service you deserved. It’s wonderful to know that our crew treated your property with respect and worked efficiently to complete your roof replacement. Your satisfaction is our top priority, and we truly appreciate your trust in our family-owned business!