Verified Company
We enjoy the ability to try a bunch of different beers, serving yourself as much or as little as you like. The food was okay. The tater kegs were really good but the chicken wings were undercooked and the sauce was really watery. Our main complaint is the prices on the beer. If you got a full pint of the cheapest (mich ultra) it'd cost just under $8... for a michelob! Most of the others are priced in the $9 to $12 range. Their most expensive ones are close to $20!!! For a single pint of beer. Bit over the top, and I guess others feel the same, since we were the only ones there in the hour we spent there.
Reply from The Plains Taproom
2025.11.23
Hi Steven,
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the self-serve beer experience and found the tater kegs to be a highlight of your visit! However, we're sorry to learn that the chicken wings did not meet our usual standards and that the beer prices felt excessive. We appreciate your honesty and will take your comments into consideration as we continuously strive to improve our offerings. We hope you'll give us another chance in the future to provide an even better experience.
Warm regards,
The Plains Tap Room Team
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the self-serve beer experience and found the tater kegs to be a highlight of your visit! However, we're sorry to learn that the chicken wings did not meet our usual standards and that the beer prices felt excessive. We appreciate your honesty and will take your comments into consideration as we continuously strive to improve our offerings. We hope you'll give us another chance in the future to provide an even better experience.
Warm regards,
The Plains Tap Room Team
Overpriced, especially the beer - omg! You pour it yourself and they still want a tip, the damned nerve. And they charge by the ounce for the beer and then change the price, to a higher one no less, while you’re there. Would not recommend because of the lack of value - had 2 beers, a burger and fries and it cost me $40 (the burger was $16 so do the math on the beer)!
Reply from The Plains Taproom
2025.11.11
Hey Jason — we appreciate you taking the time to share your feedback. We totally understand that self-pour pricing can feel a little different at first! Each beer is priced by the ounce based on style and ABV (just like ordering different pours at a bar), and all pricing is listed clearly on the tap screens so guests can choose what fits their budget.
You might’ve noticed the price change while you were here — that happens when our daily happy hour pricing kicks in or ends, which adjusts the per-ounce rate automatically.
As for tipping — it’s always optional! Our team doesn’t handle your pours, but they do prep food, bus tables, and help with the tech side of things — so some guests like to leave a little something to show love.
We’re sorry your visit didn’t feel like the right value for you, but we’ll definitely use your feedback to keep improving. If you’d like to chat more or share specifics, we’d love to connect directly at 334-734-5025.
You might’ve noticed the price change while you were here — that happens when our daily happy hour pricing kicks in or ends, which adjusts the per-ounce rate automatically.
As for tipping — it’s always optional! Our team doesn’t handle your pours, but they do prep food, bus tables, and help with the tech side of things — so some guests like to leave a little something to show love.
We’re sorry your visit didn’t feel like the right value for you, but we’ll definitely use your feedback to keep improving. If you’d like to chat more or share specifics, we’d love to connect directly at 334-734-5025.
Food was delicious, smash burgers on point. Amazing onion rings.
Reply from The Plains Taproom
2025.11.05
Hi Rick,
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our smash burgers and found our onion rings amazing. Your feedback truly means a lot to us! We hope to welcome you back soon for another delicious meal.
Warm regards,
The Plains Taproom Team
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our smash burgers and found our onion rings amazing. Your feedback truly means a lot to us! We hope to welcome you back soon for another delicious meal.
Warm regards,
The Plains Taproom Team
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Great bar food. Excellent onion rings. Great service.
Reply from The Plains Taproom
2025.10.22
Hi Jim,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our bar food, especially the onion rings, and that our service met your expectations. Your feedback truly means the world to us. We look forward to welcoming you back soon for another great experience!
Best,
The Plains Taproom Team
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our bar food, especially the onion rings, and that our service met your expectations. Your feedback truly means the world to us. We look forward to welcoming you back soon for another great experience!
Best,
The Plains Taproom Team
Reply from The Plains Taproom
2025.10.22
Dear Hart James,
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are thrilled to hear that you enjoyed your experience at The Plains Tap Room.
We strive to provide exceptional service and a memorable atmosphere, and it’s rewarding to know that we met your expectations. If there's anything specific you loved or any suggestions you have, please feel free to share. We are always looking to enhance our offerings and ensure every visit is a great one.
We look forward to welcoming you back soon!
Warm regards,
The Plains Tap Room Team
Thank you so much for your wonderful 5-star review! We truly appreciate your feedback and are thrilled to hear that you enjoyed your experience at The Plains Tap Room.
We strive to provide exceptional service and a memorable atmosphere, and it’s rewarding to know that we met your expectations. If there's anything specific you loved or any suggestions you have, please feel free to share. We are always looking to enhance our offerings and ensure every visit is a great one.
We look forward to welcoming you back soon!
Warm regards,
The Plains Tap Room Team
Reply from The Plains Taproom
2025.10.13
Thank you for sharing your delightful experience with us! Your kind words truly bring a sense of joy to our team. It's wonderful to know we could provide a welcoming atmosphere at The Plains Taproom. We always strive to make every visit special and look forward to welcoming you back for many more memorable moments.
Reply from The Plains Taproom
2025.09.25
We’re bummed to see a 1-star drop when most of our guests love the food, drinks, and self-pour experience here in downtown Auburn. If something specific went wrong, we’d really like to know so we can fix it. Hope you’ll give us another shot—wings and smashburgers taste way better than one star. 😉”
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Really delicious food and a broad selection of craft beers! A really unique place to hang out with friends.
Reply from The Plains Taproom
2025.09.25
Thank you so much! We’re glad you enjoyed the food and our wall of 40 self-pour taps 🍻. Creating a fun, unique spot to share with friends is exactly what we’re all about. Can’t wait to have you back for another round.
Peach Hennessy Infuses Hot Wings OMG!!!!!!! We live over an hour away and drove back within less than a week. This food was amazing!!!! The Pub Burger hands down is the best burger I’ve ever had. The staff was super friendly and the atmosphere was definitely a vibe. The kitchen staff definitely takes pride in preparing the food. This place is top tier. Planning our next trip back.
Reply from The Plains Taproom
2025.08.21
Thank you for such an enthusiastic review! We're thrilled you enjoyed the food, vibe, and service. Hearing it was worth the drive means the world to us. Can’t wait to see you again on your next trip!
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This place has some of the best burgers in Auburn!!! and love the outside seating on cooler days.
Reply from The Plains Taproom
2025.08.11
Thanks so much for the kind words! We’re thrilled you enjoyed the burgers and our outdoor seating — it’s the perfect spot on those nice, cooler days. Can’t wait to have you back!
First time but I already Love this place.
I had two New flavors for my chicken wings both were delicious.
Good selection of beer and ciders.
Reply from The Plains Taproom
2025.08.11
We’re so glad your first visit was a hit! Happy to hear you enjoyed the wing flavors and found a beer or cider you liked. Hope to see you again soon for round two!
The menu was packed full of choices. We ordered a chicken bacon ranch hoagie, Philly cheese steak sandwich, and nachos. We had a shareable cheddar bacon tots too. Everything was wonderful and tasty. Thank you for the great service and experience! We will be back.
Reply from The Plains Taproom
2025.08.11
Wow — you definitely know how to order! We’re so glad everything hit the spot and that you enjoyed the service, too. Thanks for sharing your experience, and we can’t wait to welcome you back!
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If a chicken wang is your thang then The Plains Taproom is your kinda place! GREAT selection of micro brews and plenty of screens to watch your favorite team. Awesome restaurant concept! Keep up the great service! Did I mention the stellar music selections….great tunes!
Reply from The Plains Taproom
2025.08.07
Thank you for your awesome review! We're thrilled you enjoyed the wings, brews, music, and our concept. We'll definitely keep up the great service and good vibes—hope to see you again soon!
This place is awesome. You serve your own beer and they had 30 beers on tap and you pay by the oz. Definitely a must stop by for any beer lover. They had Cornhole outside and a pool table inside. The burger was really good as well and the staff was super friendly.
Reply from The Plains Taproom
2025.06.04
Thank you for your amazing feedback! We're thrilled you enjoyed the beer selection, food, and atmosphere. Your kind words mean a lot to us—hope to have you back soon!
The best bone-in wings in Auburn AL! We started out with the pretzel bites /cheese sauce & mozzarella sticks....so yummy! Loaded chicken cheese fries were very good also! Hubby had a couple non alcohol beers. Friendly employees :) Great atmosphere with a comfortable game area.
Reply from The Plains Taproom
2025.05.21
Thank you for the fantastic review! We're thrilled you enjoyed the food, drinks, and game area. It's always great to hear such positive feedback about our atmosphere and team. Hope to see you back soon!
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