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Reviews ( 37 ) 5.0

Stuart H
Stuart H
2024.05.01
Tina helped me get a shared ownership mortgage and I found her a pleasure to deal with throughout the process. She’s efficient, friendly, dealt with everything really quickly, and didn’t stop once my mortgage offer came through - getting me new mortgage offers as rates fell. Throughly recommended
Reply from Tina Hubert - TMM 2024.05.09
Thank you so much for leaving me this really kind review. I hope you're all settled in to your lovely new home . It was a pleasure to help you and great we managed to change rates a few times to take advantage of some reductions!
AC W
AC W
2024.05.01
Tina was an absolute gem as my mortgage broker for my first property purchase. Her guidance and availability were a huge relief during what could have been a stressful process. She was always there to answer my questions, even after hours, which I greatly appreciated. I'll definitely be passing her name along to friends and family looking for mortgage assistance
Lisa Noonan
Lisa Noonan
2024.04.27
Working in the industry and having worked with Tina before, I knew we were in safe hands to have Tina organise our mortgage for our house purchase. Tina is efficient, great at communicating and lovely to deal with. We purchased a probate property so it hasn’t been plain sailing. Tina needed to update our mortgage offer and did do super efficiently, nothing was ever too much trouble. Thank you for being amazing 🤍 Jo and Kelly are a great support in admin and fabulous to deal with ensuring that everyone’s doing what they should be in the chain. I always recommend Tina and the team from The Mortgage Mum, lovely ladies always with your best interests at heart 🤍
Reply from Tina Hubert - TMM 2024.04.30
Thank you so much for leaving such a lovely review Lisa. I was so honoured that you approached me to help you and that you felt in safe hands with me. It won't be long now until you're all in your new home and I'm so excited for you! I look forward to seeing the photos! Thank you, Tina
Sophie MacKenzie
Sophie MacKenzie
2024.04.25
Tina was really friendly, helpful and approachable.
Reply from Tina Hubert - TMM 2024.04.25
Thank you Sophie! I hope you're all settled in and enjoying your new home!
lorna
lorna
2024.04.24
Tina was fantastic all round! She provided a friendly, relaxed and personable service, nothing was ever too much. Tina was always to hand by answering any questions we had promptly and always kept us up to date. Tina made us feel at ease at what is normally a very stressful process. Thank you Tina!
Reply from Tina Hubert - TMM 2024.04.25
Hi! We had fun with this didn't we! I'm glad we managed to remortgage you on to a reasonable rate in the end! Thank you so much for leaving me this lovely review, it was my pleasure to help you both :)
Craig Hoare
Craig Hoare
2024.04.24
Brilliant service from Tina, Excellent communication. Highly recommend, Goes above and beyond to provide a great service.
Reply from Tina Hubert - TMM 2024.04.25
Thanks for the review! it was my pleasure to help you and hopefully you'll be in your lovely new home very soon!
Caroline Killen
Caroline Killen
2024.04.22
Tina has been so brilliant, I honestly cannot recommend her enough! Having recently separated from my husband the thought of applying for a mortgage and doing it alone was very daunting, but Tina instantly put my mind at rest, reassured me and answered my constant questions no matter the time of day or night! With mortgage rates being so high, Tina kept her eye out for rates dropping and made sure I got the best deal possible. Very knowledgeable and always willing to find out answers to my most random questions, if you’re unsure where to turn, get in touch with Tina! This is the second time I’ve used Tina and will definitely use again - thanks so much!
Reply from Tina Hubert - TMM 2023.02.06
Thank you so much for the review Caroline! It's always brilliant news when rates drop and you can secure clients an even better rate!
Robert Shropshire
Robert Shropshire
2024.04.10
Tina helped me and my wife secure a mortgage in record time, I count 10 days from initial fact-find meeting to having a mortgage offer in hand. To start with, Tina took the time to understand our financial position and what we wanted from a mortgage product in terms of length, monthly payments and risk profile (fixed v variable) She then ensured all of the documents that were necessary for the mortgage were compiled and checked before submitting to the lender. When she presented our options, she did not inundate us with millions of options that are just too confusing to comprehend, she simply listened to what we wanted and delivered options that gave us what we want. She then worked speedily to get mortgage in principle, before submitting the final application. I understand that getting a mortgage advisor is a small investment, but I would do it every time. Life is too short to be messing about with millions of forms and documents, having someone there that you can trust, and that deals with the lender is both re-assuring and also saves time. Just don't pick a rubbish broker, pick Tina! Tina is someone you can trust, and certainly deserves my full recommendation.
Reply from Tina Hubert - TMM 2024.04.15
Thank you for your kind words Robert. It really was my pleasure to help you both and I'm grateful for you entrusting me to help you! Hopefully it won't be too long before you're in your home as first time buyers!
Innes Haywood
Innes Haywood
2024.03.11
Tina was great from our initial meeting and conversations throughout our house buying journey. She was always on hand and accessible even after we had completed our purchase. A genuine interest in us completing and wanted to make everything as clear and straight forward as possible. Highly recommend her. Fantastic service and lovely person to have on your side at such a stressful time
Reply from Tina Hubert - TMM 2024.04.15
Thank you for leaving me such a lovely review Innes. I hope you're both settling into your new home and enjoying being home owners! I look forward to helping you with your remortgage in a few years time!
Eleanor and Gary
Eleanor and Gary
2024.03.04
Working with Tina was great. Communication was excellent and she found us the best possible deal, proactively working with the changes to interest rates. She answered all my many questions promptly and informatively. Thank you Tina :)
Reply from Tina Hubert - TMM 2024.03.05
Wow! what a long time that has taken to complete - but we got there in the end! I wish you both lots of happiness in your new home together! Thank you so much for taking the time to leave me a review - it's hugely appreciated!
Mason Leonardi
Mason Leonardi
2024.01.25
Tina and her team are amazing. Being first time buyers me and my partner did not know where to begin. The mortgage mum- Tina was recommended to us. We are so glad we went with them. Tina worked amazingly getting us a mortgage offer that fit our needs and answered any questions we had.It took us 6 and a half weeks from point of offer to getting keys and being in our home a few weeks before Christmas. This wouldn’t have happened without Tina and her team we can’t thank them enough and express our gratitude for helping us get our forever home and giving our children a place to run crazy. You will not regret going the mortgage mum.
Reply from Tina Hubert - TMM 2024.03.05
It really was my pleasure to help you - thank you so much for taking the time to leave me a review! I hope you're all settled in now and enjoying all that space and the garden! Thank you so much for contacting me and I look forward to helping you again when you come to remortgage!
Zoe Millard
Zoe Millard
2024.01.21
I can’t express enough how much Tina has helped me and worked so hard finding me the right mortgage in tricky times. Tina is super professional, friendly, hard working and caring. Tina helped me understand everything and any questions I had were never a problem and super speedy replying to emails. I had my own set backs from being self employed and feeling the pain from lock down with my books and she managed to find me a fantastic mortgage offer. I was always worried getting a mortgage alone and being a limited company but Tina worked her magic and I will soon be moving into my first home. I couldn’t recommend Tina enough. Mortgage Mum are lucky to have her and I can’t thank her enough.
Reply from Tina Hubert - TMM 2024.03.05
Thank you for your kind words Zoe. It's definitely been a journey for you! I can't wait until you finally get the keys to your new home!
Jess Cooper
Jess Cooper
2024.01.08
Tina has been incredible. After being let down in spring 2023 and being told by a mortgage broker I’d not get a mortgage due to being a single mum I’d given up hope. A house came up and I spent hours online trying to find a mortgage broker who would attempt to help me. I came across the mortgage mum and was put in to contact with Tina. From the start she listened and explained everything in full and told me she would do everything she could to find a suitable mortgage and she did. Being a first time buyer I had lots of questions and things I had no idea what I needed to do, Tina was always the other end of the phone and email going through it all with me. Without Tina I’d not have been able to give my children a garden and stairs! and a forever home for us as a family. I highly recommend Tina. Thankyou for everything x
Reply from Tina Hubert - TMM 2024.03.05
Jess I'm so glad that I was able to help you and I do hope that you are now all settled into your new home with your children! Thank you so much for leaving me such a lovely review, it was my absolute pleasure to help you and I look forward to helping you again in a few years time!
Hannah Cooke
Hannah Cooke
2024.01.04
Tina was incredible throughout the process of buying my first home. She took on my mortgage case when her colleague left and it was a seamless transition. She helped me to find a good deal on my mortgage and even went above and beyond to get an even better rate when interest rates went down. This was only just over a week before my completion date so it was tight but Tina’s persistence with the bank meant we got the new mortgage offer through just in time. Thank you so much for all your help Tina, you made it all very pain free! Looking forward to working with you for my renewal.
Reply from Tina Hubert - TMM 2024.01.04
Thank you for your very kind words. It was a pleasure to help you and so glad that we managed to get that last minute change in to save you the money on your monthly repayments! - it certainly put us under a bit of pressure didn't it!? All the best in your lovely new home and I look forward to helping you with your remortgage. Thank you, Tina
Clare Gatford
Clare Gatford
2023.12.27
I can not recommend Tina enough. I was struggling to find a mortgage suitable to my needs. Tina helped where others couldn't and made the whole process so stress free for me.
Reply from Tina Hubert - TMM 2024.03.05
Thank you Clare. I'm so glad that we managed to get this sorted for you! I look forward to helping you in a few years time when you come to remortgage. Best wishes, Tina.
Fraser C
Fraser C
2023.12.18
Tina has been incredibly helpful, friendly and all round brilliant. The speed that she responds to emails is incredible. You always felt like she was there for you and working to get your best deal. Even after securing a mortgage in detail offer she continued to work to find cheaper rates. This took so much of the hassle and worry if house buying away. Thank you. Highly recommended
Reply from Tina Hubert - TMM 2023.12.19
Thank you so much for your kind words Fraser. It was my pleasure to help you both and great we managed to secure you a lower rate too! I hope you get settled in quickly and can enjoy your first Christmas in your new home together! Many Thanks Tina
R Turner
R Turner
2023.12.18
Tina has been absolutely brilliant throughout. She is super friendly, very quick to respond and has been so helpful throughout our house purchase. Thank you so much. Highly recommend.
Reply from Tina Hubert - TMM 2023.12.19
Thank you for taking the time to leave me a review - i really am very grateful! I'm so pleased for you both that you now own your own home together! I hope you get settled in quickly and enjoy first Christmas in your new home. Thank you Tina
Melissa Sandwell
Melissa Sandwell
2023.12.14
Finally got around to writing a review :) I am probably every brokers nightmare for getting a mortgage. I am nearly 60, self employed, small deposit etc. But by some miracle Tina Hubert from Mortgage Mum managed to pull it off and get myself and partner a mortgage! One year later I am writing this in my own house! :) She never gave up hope of finding the right solution for us. If anyone is reading this; Please give Tina a call she will go above and beyond for you :)
Reply from Tina Hubert - TMM 2023.12.14
Thank you so much for your very kind words. I'm so happy for you both that finally we managed to make your dream a reality! Wishing you both a wonderful first Christmas in your new home! I look forward to helping you again when you come to remortgage in a few years time!
Emma Bromfield
Emma Bromfield
2023.09.23
Tina was fabulous every step of the way. We spoke to a few brokers at outset and no one was as thorough. As first time buyers we had lots of questions, all answered swiftly and fully. My partner is also self employed and she was great in helping us through the many hoops required. Tina ensured we both understood everything and had considered all of our outgoings - she even picked up on some regular outgoings that we had missed off our list! The fee may be slightly higher than other brokers but is worth every penny. She definitely is my Mortgage Mum!
Reply from Tina Hubert - TMM 2023.10.04
Emma, thank you so much for your lovely review. It's been a pleasure to help you both and I'm so excited for the day when you have your keys to your first home!
Matt Newman
Matt Newman
2023.09.20
I highly recommend Tina to anyone needing a mortgage broker. All of my self-employed friends have told me the horrors of getting a mortgage but with Tina she made everything fairly easy, clearly setting out what she needed from me. I have also only ever heard my friends moan about their brokers but Tina has been excellent. She has always responded to me quickly and even on evenings and weekends. I would never go to anyone else now!
Reply from Tina Hubert - TMM 2023.10.04
Thank you so much for your review Matt. It has been a pleasure to help you both! Fingers crossed it won't be long before you're moving into your first home together! Thank you, Tina