A huge thank-you to Jade for her help and guidance helping me on my journey to buy my first home. Always available to talk, no matter the time of day, and always so helpful! I wouldn’t have been able to do this without her, and would highly recommend to anyone.
Reply from Jade Timson-Proud
2025.03.25
Thank you so much for this lovely review it means the world and being able to work with you to get your home has been wonderful.
Jade has been absolutely fantastic and professional; we were completely unaware of the process of purchasing a home, and from the start, she kindly hopped on the phone and explained every single detail of the process, always being patient and reliable. Our process was fairly complicated due to our unique circumstances, but Jade reassured us and did an excellent job;
On top of that, we literally bombarded her with questions, concerns, and worries, and in every single situation, she made sure our questions were answered in a timely manner, even when she was on vacation, she would make sure to give us feedback. Even after our offer was accepted, she has been absolutely fantastic, guiding us through insurances and being always available for any questions we may have. I couldn't be more grateful and delighted we decided to use her services.
I highly recommend her fantastic services!
Reply from Jade Timson-Proud
2025.02.16
I am speechless, I cant thank you enough for this review. It means so much and I have enjoyed helping you both every step of the way in purchasing your home and wish you nothing but happiness.
Thank you
Thank you
The easiest 5 star review i could ever give, we wasn’t making any progress with my previous mortgage advisor for our mortgage application when a family friend recommended Jade at The Mortgage Mum. She worked wonders, properly advised us and managed to get us a mortgage offer that we never thought we were able to get, she has been proactive throughout and has done everything possible to help out with absolutely everything she can. It’s been an absolute joy having her on our side and i would highly recommend anyone looking to or struggling to get on the property ladder to get in contact with her, if there is a possibility that you are eligible for a mortgage then she will be able to get it for you.
Jade we cant thank you enough you're a legend x
Reply from Jade Timson-Proud
2024.09.11
I cant thank you enough for the kindest review - this means everything to me and it makes me so happy to see you finally get the keys as you deserve. I wish you nothing but happiness in your new home and its been a joy being apart of your journey
As a first time buyer I was extremely worried and stressed about what could happen if I didn’t make the right decisions or even know what to do with each step along the process of buying my home and getting the right mortgage for me.
And then I found Jade who is a independent mortgage broker, I appointed her to help with finding the best mortgage that was right for me as well as dealing with the legal team from whom I was buying my house from and even knew of solicitors that I could use for all the legal stuff I had to go through.
From start to finish Jade always kept in contact and made sure any worries or concerns were taken care of, she is so friendly and was always happy to hear from me. She has an extensive knowledge of dealing with all the thousands of different types of mortgage companies there are which gave me even more confidence that I had chosen the right person to help me.
I highly recommend Jade and her company if you are looking to buy a home or even just get a better mortgage, she is the broker you can trust and rely on!
I can’t recommend Jade enough for the fantastic service she rendered towards the purchase of our property. She was able to manage all the challenges that come with securing a mortgage with excellent professionalism. Jade comes highly recommended
Reply from Jade Timson-Proud
2024.07.23
This is such a lovely review, I cant thank you enough and couldn't be more happy for you and your family
Jade was fantastic the whole way through, I never thought we would get a mortgage from a high street lender and Jade had no problem getting it for us. Everything was super quick and Jade was super helpful. Would highly recommend
Reply from Jade Timson-Proud
2024.06.04
Gemma I cant thank you enough for the lovely review. I have loved working with you both and to be able to be part of your journey has been wonderful
Very professional and friendly. Well explained and able to answer any query quickly and competently, and most importantly got me a great deal and cheaper than I anticipated. Highly recommended and definitely would use again without hesitation.
Reply from Jade Timson-Proud
2024.06.03
Lee thank you so much for taking the time to leave me a review and the kindest words as well - its so appreciated, thank you
Thank you Jade for your all your hard effort and work put into our house purchase , you are absolutely professional in every way possible and got through the most complex matters , you never gave up and you were always positive.
We cannot recommend you enough.
I would thoroughly recommend Jade as a mortgage broker.
The sanger family
Reply from Jade Timson-Proud
2024.04.15
Thank you so much for the kindest review. It has been a pleasure working with you and helping you purchase your dream home.
Jade was an excellent mortgage advisor and provided incredibly helpful advice on our recent purchase.
As relatively new home owners, she made us feel at ease and that there were no ‘stupid’ questions. She was readily available on email and always came back to us quickly, and supported us to reapply to get the right rate for us when a delay in our chain happened.
Would highly recommend Jade to anyone looking for a honest and helpful mortgage advisor who provides clear advice!
Reply from Jade Timson-Proud
2024.04.15
Thank you so much for taking the time to leave me a review its so kind of you and forever appreciated - it was lovely to work with you.
I would say we are very financially savvy but given the huge rise in interest rates and the market going crazy we felt we wanted some expert advice this time around. We had an incredibly long and drawn out house-buying experience and Jade was always there for us despite it going on so long that she had a baby in-between. We wouldn't hesitate to recommend Jade and intend to use her services again.
Reply from Jade Timson-Proud
2024.04.15
These are the kindest words - I cant thank you enough
Jade is excellent at her job and really goes the extra mile for her clients. Always found time for us even when our times where unsociable hours. Highly recommend jade Timson-proud
Reply from Jade Timson-Proud
2024.04.15
Thank you ever so much for the loveliest review - its always a pleasure working with you and your family.
We recently had the pleasure of working with Jade as our mortgage broker for our first home purchase, and we couldn't be happier with her service. She was sharp, responsive, conscientious, and an absolute pleasure to deal with. Highly recommended!
Reply from Jade Timson-Proud
2023.05.25
Thank you so much for such a kind review, the pleasure is all mine getting to work with you both and wish you so much happiness in your new home