Katrina has been incredibly helpful and supportive with finding me the right mortgage, and providing me with the information I needed. She has always been really prompt with replying and even going above and beyond when i was unable to get answers elsewhere. I would highly recommend her services to friends and family.
Katrina makes what can sometimes be a stressful process simple and easy to understand, she dealt with my re-mortgage efficiently, explained it in simplified terms to me, covered all options for me and was very professional in all aspects of my dealings with her. I would definitely recommend this company to anyone looking to update, change or get a new mortgage.
At first I was apprehensive about whether to bother with a mortgage broker at all, as I was sure I could get sorted by going online and handling it all myself - I had a healthy deposit and good credit rating. A couple of my friends started telling me about Katrina, and were insistent that paying for a good broker is money well spent - despite my scepticism I decided to have a chat with Katrina and she instantly impressed with her knowledge. I must say I now feel her services were worth every penny as she worked tirelessly checking different lenders terms and rates - and helped me understand that I possibly would have run into some difficulties due to some lenders restrictions on the type of property I was buying. I will definitely use her again as I felt she had everything under control and saved me time, effort and stress along the way. Thank you Katrina.
Katrina was incredibly helpful to us whilst looking at remortgage options. She was friendly, informative and quick to respond to any queries or questions we had, which gave us confidence in the process. I would recommend her services to anyone who needs help/advice with a new mortgage or remortgage. Thank you for the advice and help you gave us!
From start to completion Katrina has been so helpful in guiding us with her expert knowledge. I can’t thank her enough for all she has done in making what I think can be a very overwhelming process of remortgaging into a very smooth journey. I would highly recommend Katrina and the Mortgage Mum team.
Katrina has been incredibly helpful in trying to find a lender for what was a bit of an unusual mortgage situation. I’ve been impressed with het ability to think creatively and positively. Not once did she say that it was going to be impossible (unlike other advisers), instead she kept going whilst continuously keeping me in the loop. I highly recommend Katrina at The Mortgage Mum
We had the pleasure of working with Katrina during a very stressful period of renewing our mortgage whilst there was in increase in rates. Katrina made us feel relaxed and confident in her work, always checking to find the best rates and keeping us updated constantly throughout. We had a lot of questions which she answered thoroughly and gave us the best advice. Would absolutely recommend her and will keep working with her in the future.
Our mortgage requirements were more complicated than most. Katrina provided us with clear information right from the start and was very patient in answering all our questions. Katrina kept us up to date through the whole process. The mortgage mum service levels have been incredible and far beyond anything I have ever experienced before. I would highly recommend them. Thank you again Katrina.
Reply from Katrina Horstead - TMM
2023.07.26
Thank you for your kind words. Its been a pleasure working with you both!
Katrina was so helpful throughout the whole process from my initial enquiries, to selecting the right mortgage product for my personal circumstances and by checking in and following up where necessary throughout the purchase after my mortgage offer was secured. Would highly recommend her and the Mortgage Mum more generally as they made the process of buying much easier and kept me well informed and updated throughout.
Reply from Katrina Horstead - TMM
2023.07.01
Thank you Alex, its been a pleasure working with you. Wishing you lots of happiness in your new home!
Would highly recommend Katrina Horstead from Mortgage Mum, she was so helpful and explained everything in a clear and simply way which I could understand. She took the time to listen to what I needed and found a mortgage which was right for me. I was nervous about switching mortgages but she installed confidence in me with her professionalism and knowledge. She was so easy to work with and if she said she would do something she did it. Would highly recomend her to any friend or family.
Reply from Katrina Horstead - TMM
2023.05.02
Thanks so much Traci !