We worked with Jo as our mortgage advisor and we cannot recommend her enough. She was professional and friendly, explained everything thoroughly and made herself available outside of usual working hours for calls to suit our needs.
Jo had our application submitted quickly and was in touch with updates right through to completion. We felt supported the entire process and highly recommend Jo as a mortgage advisor.
Thank you again Jo!
I highly recommend Jo, She provided exceptional service, guiding me through the entire mortgage process with clarity and expertise. Jo was always available to answer my questions and helped me secure a great rate. Her professionalism made my home buying experience seamless. Thank you Jo
Thank you Jo for all your support and advice during the renewal of my mortgages. It made such a difference that I could contact you whenever I needed to discuss the letters that arrived from the mortgage company.
I will definitely recommend your services to friends and family.
Thank you again and have a good summer . Helen Andrews
الرد من Joanna O'Shea
2025.08.26
Thank you so much for your lovely comments Helen. I am glad that I made the process easy for you.
We had the absolute pleasure of working with Jo O’Shea as our mortgage advisor, and we truly couldn’t be more grateful. We first met with Jo for an initial chat about mortgages, and within just three weeks, we had a mortgage in principle, viewed a home, and had our offer accepted. From day one, she went above and beyond to make what could have been a stressful process feel smooth, clear, and even enjoyable.
Jo took the time to explain every step, answering all our (many) questions with patience and clarity. She made us feel like a priority at every stage—even while on holiday with her family, she was still just a text message away.
Thanks to Jo, we felt confident and supported throughout the entire journey. We would highly recommend to anyone looking for a mortgage advisor🥰
Shan & Ellis
الرد من Joanna O'Shea
2025.08.26
Thank you both, what lovely comments. I am so happy that you are now homeowners and I am looking forward to working with you again in the future!
As first time buyers, we had the best experience with Jo. She made everything so simple and explained everything thoroughly. We felt fully supported throughout the whole buying process - highly recommend! Thank you Jo xx
الرد من Joanna O'Shea
2025.08.26
Thank you for the lovely comments Chloe. I am so happy I was able to support you in buying your first home and look forward to supporting you throughout your home ownership journey.
Jo could not have been more helpful, she made the whole process of choosing and applying for a mortgage simple and straightforward. This enabled me to buy a new home I love. I would highly recommend Jo - The Mortgage Mum
الرد من Joanna O'Shea
2025.07.24
Thank you so much for your comments Lisa! Let's hope the legal process is as straightforward and that you are in your new home soon!
Jo has been super efficient, reassuring, understanding and patient. She knew exactly what mortgage providers would work for us and talked us through everything step by step. Jo often text me out of hours to deliver good news on our mortgage application. Jo I can’t thank you enough for helping us buy our forever home! 🤩
الرد من Joanna O'Shea
2025.07.24
Thank you! I think nearly 20 years in the industry helped, ha! I am very excited to see the renovation pictures!
From start to finish Jo was on hand, she made the re-mortgage process so easy for us and we couldn’t have been more delighted with the service and products offered. Jo was friendly but professional, informative without information overload and a general all round lovely person and a pleasure to work with. 100% recommend.
الرد من Joanna O'Shea
2025.07.24
Thank you! I am so glad that you found everything simple and easy to understand.
Jo was absolutely fantastic. We hit a major snag, which might have stopped me getting a mortgage, but Jo didn’t give up for me and she worked so hard to find the correct solution for me, which finally enabled me to own my own home. Couldn’t recommend highly enough!
الرد من Joanna O'Shea
2025.07.24
I am so so happy you are in your new home and the bump in the road wasn't going to stop us!
They were so helpful, I have never had a mortgage before so didn’t know much about the process.
Jo and her team were on hand at all times and really helped make my journey an easy one.
Thank you so much, will be recommending to all my friends and family as couldn’t fault any of what they have done for me.
Thank you so much
الرد من Joanna O'Shea
2025.05.21
Thank you so much for your comments Debbie! It was so lovely to work with you and I am so happy that you (finally) own your own home!
Jo was excellent at dealing with our mortgage and helping us figure out what would be the best deal for us.
She was always prompt and very knowledgable and with thanks to her expertise we managed to purchase a family home we really love. We wouldn't hesitate to use Jo again. ❤️
الرد من Joanna O'Shea
2025.05.21
Thank you for your lovely comments! I am so happy you are in your family home (and your school run is a lot quicker!) ;)
As a first time buyer, The mortgage mum provided an excellent service. They were there every step of the way to offer help and guidance and I'm very grateful for their expertise and friendly manner. Would definitely recommend.
الرد من Joanna O'Shea
2025.04.29
Thanks Morgan! I have loved helping you to buy your first home.
Joanna was a massive help with setting up my new mortgage. I had help to buy with my previous mortgage and she talked me through what that meant, made all the fees super clear and constantly kept me updated. Her team also gave me regular updates after liaising with my solicitor which was really helpful. Can’t recommend Joanna enough if you’re looking for a mortgage broker who can make the process really easy whilst ensuring you’re clear on every step!
الرد من Joanna O'Shea
2025.04.26
Thank you so much for the lovely review. I am so happy you are (finally) in your new home!
We can't say enough positive things about Jo! She went above and beyond to help me secure our new mortgage, and I truly couldn’t have done it without her. From the very beginning, she took the time to understand our needs, patiently walking us through every step, and made what could have been a stressful process feel so easy. Her knowledge, dedication, and genuine care made all the difference. We always felt like we were in the best hands, and thanks to Jo, we now have the perfect mortgage for our situation. If you're looking for someone who is not only an expert but also a wonderful person to work with, Jo is the one! Thank you so much Jo for all your guidance and help! Thank you! 😊
الرد من Joanna O'Shea
2025.03.31
Thanks both. I really appreciate your kind words and I am so happy that you are not only happy with my service but my support and education too
I’m so happy to have had such a great first experience with a mortgage advisor. As a first-time homebuyer, I was really nervous, but Jo was so friendly, approachable, and always available whenever I needed advice. She made the whole process smooth and easy. I’m so grateful to have had her support on my journey to getting on the property ladder!
الرد من Joanna O'Shea
2025.03.31
Thanks Verity, I am so happy you are in your first home. It can feel nerve wracking so I am glad I was able to keep those worries at bay. Look forward to continue working with you on your mortgage journey
We would’ve been lost without Jo. We were trying to remortgage a property that we thought was un-mortgageable and after months of research we almost gave up until we talked to Jo! Not only did she find us a lender but she has reduced our mortgage payment by almost 50% and we’re finally now able to draw a profit from our BTL. We were so impressed by the whole team who guided us from start to finish and can’t recommend Jo enough. We look forward to doing business with Jo again when our residential mortgage comes up for review, thanks Jo ⭐️