Sally Mitchell - The Mortgage Mum Reviews

Charlotte 2025.11.14

     

I'd be lost without Sally! As a first time buyer purchasing on my own I had no idea what to expect and how to navigate purchasing a property. Sally made it so simple and explained the whole process. She is so knowledgeable on the market and I felt in such safe hands the entire time. She helped me secure a great mortgage rate and even supported me in sorting out all my insurance needs, all dealt with promptly. I couldn't recommend Sally enough, I will be sure to use her again when the time comes to remortgage. Thank you!

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Reply from Sally Mitchell - The Mortgage Mum 2025.11.14

Thank you so much, Charlotte!
You were a pleasure to work with and I'm just so excited to see you in your new (first) home.
It'll be time to review your remortgage options before you know it and I'll be right by your side again.

charlotte kentish 2025.06.17

     

Honestly, what a fantastic experience with Sally Mitchell. Sally is the most down to earth knowledgeable person. Myself and my husband went to Sally for our remortgage and from the moment we spoke on Zoom we knew we were in good hands. Sally discussed our potential options and what documents we would need to send her. The process was seamless and I am happy to say we received our mortgage offer today! Thank you so much Sally!

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Reply from Sally Mitchell - The Mortgage Mum 2025.06.17

It has been an absolute pleasure working with you both!

You get 5 stars too for being wonderful clients.

The offer came through so quickly - it’s just a shame we can’t work together longer.

Thank you so much for choosing me.

michael barling 2024.08.05

     

Very knowledgeable about the market and will get you the most suitable and best deal! Sally is always available on the phone, communicates with you well with regular updates and we are very happy to wholeheartedly recommend her to anyone seeking a mortgage advisor.

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Reply from Sally Mitchell - The Mortgage Mum 2024.08.06

Thank you so much Michael. It has been a pleasure working with you and I know we'll be in regular contact right down to the wire to make sure you are still on the best rate!

Frances Woolgar 2024.06.20

     

Sally has been brilliant guiding us through quite a difficult and stressful situation - easy to talk to, quick to reply to emails and straightforward. So glad we’ve found her!

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Reply from Sally Mitchell - The Mortgage Mum 2024.06.20

Thank you Fran! I’m so glad I could help - you have certainly been through a very stressful time. I’m here for the long haul though so you won’t be on your own again!

Holly Keogh 2024.01.19

     

As first time buyers - we were absolutely clueless! And desperately needed a ‘mortgage mum’ to guide us through. Sally went above and beyond: replying to all of our questions (no matter how silly), walking us through the process and finding us the best deal possible within a budget we were comfortable with. She was so lovely throughout (what would usually be a really stressful process) and totally took the stress away. I couldn’t recommend her highly enough and will be forever grateful for all of her help!

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Reply from Sally Mitchell - The Mortgage Mum 2024.01.19

Thank you Holly!
It was a pleasure to work with you from start to finish and I'm so pleased you are now setting up your first home together in the location you love. xx

DJ JAMF Johnson 2023.06.29

     

Sally is a star and very helpful, knowledgeable, prompt and professional.

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Reply from Sally Mitchell - The Mortgage Mum 2023.06.29

Thank you so much DJ JAMF. I am looking forward to working with you again.

Philip Jewell 2023.05.05

     

Sally has been an absolute star. Always clear with the options available and has worked so hard to get everything completed in double quick time . We can’t thank her enough !!

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Reply from Sally Mitchell - The Mortgage Mum 2023.05.05

You are so very , very welcome. You are a star client! It was an absolute pleasure to work with you and I look forward to doing so again.

Katie Kersey-Banks 2022.10.21

     

Couldn't be happier with the service I received. Sally was determined to find a mortgage that would work for my circumstances and she succeeded. She kept me updated throughtout the whole process and made a stressful time so much easier. Thankyou

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Reply from Sally Mitchell - The Mortgage Mum 2022.10.21

You are very, very welcome Katie! I’m just so pleased you and the children are settled in your own home. I loved working with you and look forward to doing so again. Enjoy!

Charlene Randall Coles 2022.08.24

     

Even though I wasn’t Sally’s original client she done nothing but support and put any worries I had to rest. So nice and refreshing to be met with such a warm, bubbly, personality on the end of the phone. Joanne and team, the girls were so good! They answered my emails straight away, supported and answered any queries I had. The team come across as warm and genuine so It has been an absolute pleasure to do business with you guys. I will definitely recommend your firm to others and I will be back in touch in 5years!!!

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Reply from Sally Mitchell - The Mortgage Mum 2022.08.24

Thank you so much Charley! You were an absolute pleasure to work with and so calm under quite a lot of pressure with the ups and downs. We got there in the end and I can’t wait to do it all again. Enjoy your new home!!