The Lock Specialist Ltd Reviews

Dnfking 06 2026.05.25

     

great experience, mace helped me out quickly, made sure i had keys and they were working

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Billy Stockwell 2026.05.22

     

John got in no problem. No damage and no lock change needed.

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Arnaud Dessain 2026.05.19

     

Jesus, Mase were really helpful and saved me late at night. Thanks!

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Hassan Al gaaod 2026.05.16

     

Very good service

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John Passmore 2026.05.11

     

Mase and Isa were exceptional. Fitted the lock perfectly, within 1 hour of me calling. Couldn’t recommend them enough, and especially these two. Very helpful, considerate of my flat, and left everything immaculate.

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Kharylle Jagorin 2026.05.11

     

I have been scammed by another locksmith company as I was over charged, but I have received a second opinion from these guys, which have really helped me out giving me plenty of advice for the future.

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Rashid Alawadhi 2026.05.10

     

Great quick service from Isa

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Mario Izquierdo Romero 2026.05.05

     

Mace and Isa did an incredible job, new handle working 100 times better than old one. Always on top of the process and super pro. They know what they do!

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sergio lopez santano 2026.05.05

     

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Soriya 2026.04.29

     

I have to say exceptional locksmiths.The lock specialists came and did an amazing job.Customer service was really good and between them and the locks specialist that came out confirmed Iwent with the right company.The 2 guys who came out within the agreed time.They were both very professional and explained everything. Got the job down and saved the day. 😃 Their many 5 star reviews say it all. Hopefully next time I'm not using them for their locksmith service but instead their other services. Thank you!!

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Soriya,

Thank you for taking the time to share your amazing 5-star review! 🌟

We appreciate your kind words and very pleased to hear our team did a great job fixing your lock. We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Abdul Wahid 2026.04.24

     

I had a great experience with this locksmith service. The gentleman who came to my home, Isa, was extremely professional and did an amazing job. He arrived fully prepared with all the necessary tools and handled the installation perfectly, even though my door is quite thin and required extra care. He was very attentive, polite, and clearly takes pride in his work. What really stood out was how he went the extra mile by cleaning up everything afterwards, even though that wasn’t required. The service was prompt, reliable, and available 24/7, which is a huge plus. I would highly recommend them to anyone in London looking for a trustworthy and skilled locksmith.

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Abdul,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job and went that extra mile. We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.


Warm regards,
Customer Support 🥇

Ivan Playz 2026.04.22

     

Asa and Mason did an amazing job fixing the lock from my room👌🏽

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Ivan,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job resolving your lock issue.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Beth Wilkinson 2026.04.20

     

Gave the team a call when locked out and had really genuine/helpful conversation when I was very stressed! Thank you so much for your assistance and amazing customer service

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Beth,

Thank you for taking the time to share your amazing 5-star review! 🌟

We appreciate your kind words. It’s genuine feedback like this that allow us to continue serving members of our community with excellence.

We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Thank you ☺️

Warm regards,
Customer Support 🥇

Lu 2026.04.16

     

Great service! Mais and Isaac were very kind and efficient doing the job! Would recommend!

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Lu,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job resolving your lock issue.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Shankho Chaudhuri 2026.04.15

     

MACE and ISA did a wonderful job, made us feel really secure throughout the process - an initial consultation followed by a super speedy delivery of parts and finishing the job. At all times they communicated clearly with us and our landlord. Very grateful

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Shankho

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job fixing your mechanism.

We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Victoria Watts 2026.04.11

     

Very efficient, helpful and friendly service and went above and beyond when the job was more complicated than anticipated. Would highly recommend

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Victoria,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job and went that extra mile. We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Adam Tudor 2026.04.06

     

Great service. Arrived quickly, really professional and friendly and managed to both get me back in to my flat quickly and make me feel less of an idiot for getting locked out in the first place…….Really appreciate it chaps.

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Adam,

Thank you for taking the time to share your amazing 5-star review! 🌟

We appreciate your kind words and value your feedback. We aim to always exceed our customer expectations.

We tremain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Jacques Kougblenou 2026.04.05

     

John was amazing and fast !! Thank you very much

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Jacques,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear John did a great job helping you back in.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Jonas Kitadi 2026.04.05

     

John - came to fix our door. 5 star service. Quick and efficient

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Reply from The Lock Specialist Ltd 2026.05.02

Hello Jonas,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear John did a great job helping you back in.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Gary Johnstone 2026.03.31

     

I was so delighted to find that Lock Specialists could free my bike. I'd locked it up with big D Lock and then lost my keys. They came out and had the lock off in less than 3 mins. Sam the locksmith was super nice, reassuring and reasonably priced. So grateful.

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