The Lock Specialist Ltd Reviews

Soriya 2026.04.29

     

I have to say exceptional locksmiths.The lock specialists came and did an amazing job.Customer service was really good and between them and the locks specialist that came out confirmed Iwent with the right company.The 2 guys who came out within the agreed time.They were both very professional and explained everything. Got the job down and saved the day. 😃 Their many 5 star reviews say it all. Hopefully next time I'm not using them for their locksmith service but instead their other services. Thank you!!

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Reply from The Lock Specialist Ltd

Hello Soriya,

Thank you for taking the time to share your amazing 5-star review! 🌟

We appreciate your kind words and very pleased to hear our team did a great job fixing your lock. We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Abdul Wahid 2026.04.24

     

I had a great experience with this locksmith service. The gentleman who came to my home, Isa, was extremely professional and did an amazing job. He arrived fully prepared with all the necessary tools and handled the installation perfectly, even though my door is quite thin and required extra care. He was very attentive, polite, and clearly takes pride in his work. What really stood out was how he went the extra mile by cleaning up everything afterwards, even though that wasn’t required. The service was prompt, reliable, and available 24/7, which is a huge plus. I would highly recommend them to anyone in London looking for a trustworthy and skilled locksmith.

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Reply from The Lock Specialist Ltd

Hello Abdul,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job and went that extra mile. We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.


Warm regards,
Customer Support 🥇

Ivan Playz 2026.04.22

     

Asa and Mason did an amazing job fixing the lock from my room👌🏽

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Reply from The Lock Specialist Ltd

Hello Ivan,

Thank you for taking the time to share your amazing 5-star review! 🌟

We’re pleased to hear our team did a great job resolving your lock issue.

We truly value your support and remain committed to serving you with excellence.

Warm regards,
Customer Support 🥇

Beth Wilkinson 2026.04.20

     

Gave the team a call when locked out and had really genuine/helpful conversation when I was very stressed! Thank you so much for your assistance and amazing customer service

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Reply from The Lock Specialist Ltd

Hello Beth,

Thank you for taking the time to share your amazing 5-star review! 🌟

We appreciate your kind words. It’s genuine feedback like this that allow us to continue serving members of our community with excellence.

We aim to always exceed our customer expectations.

We truly value your support and remain committed to serving you with excellence.

Thank you ☺️

Warm regards,
Customer Support 🥇

Lu 2026.04.16

     

Great service! Mais and Isaac were very kind and efficient doing the job! Would recommend!

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Shankho Chaudhuri 2026.04.15

     

MACE and ISA did a wonderful job, made us feel really secure throughout the process - an initial consultation followed by a super speedy delivery of parts and finishing the job. At all times they communicated clearly with us and our landlord. Very grateful

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Victoria Watts 2026.04.11

     

Very efficient, helpful and friendly service and went above and beyond when the job was more complicated than anticipated. Would highly recommend

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Adam Tudor 2026.04.06

     

Great service. Arrived quickly, really professional and friendly and managed to both get me back in to my flat quickly and make me feel less of an idiot for getting locked out in the first place…….Really appreciate it chaps.

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Jacques Kougblenou 2026.04.05

     

John was amazing and fast !! Thank you very much

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Jonas Kitadi 2026.04.05

     

John - came to fix our door. 5 star service. Quick and efficient

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Gary Johnstone 2026.03.31

     

I was so delighted to find that Lock Specialists could free my bike. I'd locked it up with big D Lock and then lost my keys. They came out and had the lock off in less than 3 mins. Sam the locksmith was super nice, reassuring and reasonably priced. So grateful.

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Michael Hannaford 2026.03.16

     

Isa and Max were great - arrived promptly and the lock was changed very efficiently, really friendly service.

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Alexia Seroussi 2026.03.10

     

Isa & Max were super speedy and so lovely! A stress free experience !

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Shantelle Warrick-Gooding 2026.03.08

     

Issa and Maximus are lovely, professional and quick, couldn’t recommend them highly enough, thank you so much guys

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Samuel Gerrard 2026.03.07

     

John was prompt, very helpful, and super quick at the job. No damage to the door/lock at all.

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Floating planet 2026.03.05

     

John saved the day! Thanks so much for the quick service.

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Sandra Harriott 2026.03.05

     

John opened and closed the lock thanks

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Aneka G 2026.03.02

     

Great service by Isa and Max who helped me access my bike when I had lost the key to the bike lock. Super friendly and very efficient!

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Michael Andrea 2026.02.28

     

John did a great job, brilliant work.

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Paolo Loseto 2026.02.22

     

Isa and Mace were absolutely fantastic. We had an emergency on a Sunday evening — our door handle had snapped and our little dog was stuck in the living room. After booking, they arrived in about 5 minutes which was incredibly reassuring. They managed to open the door with very minimal damage, clearly explaining what they were doing and the technical details along the way. They were calm, professional, and very efficient during what was quite a stressful situation for us. They also went the extra mile by helping prepare a full report for our landlord so we can claim the expense back, which was hugely appreciated. Fast, knowledgeable, and genuinely helpful. Couldn’t recommend them more. Thank you again!

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