lack of communication, sent emails, vm messages, no response whatsoever, underwriters are unreachable asked for conditions over and over again, really frustrating to work with a lender like this when three are plenty of lenders out there..... I would use this lender for none qm, they underwrite files as it they were underwriting a full doc loan, on bank statements asking for documentation with detail break down of deposits, some self- employed borrower can't do this........ don't waste your time
Hometown Equity Mortgage, LLC | theLender is truly top notch from a broker’s perspective. Their broker portal is intuitive and easy to navigate, which makes the process seamless from start to finish.
My Account Executive, James Mwamba, is extremely knowledgeable and always helpful—he was a great resource throughout the transaction. Alexandra Frutos, my underwriter, is absolutely amazing. She brings a wealth of experience and is genuinely willing to help, which makes a huge difference. Caitlin Tona, my Account Manager, did an excellent job keeping the file moving and was always available to assist when questions came up.
Working with Hometown Equity Mortgage, LLC | theLender truly felt like working with a TEAM, and that level of collaboration and support is hard to find. I highly recommend them.
Daniel Meyers and Jonathan Jacoby are an outstanding team and a true asset to the lender. They consistently go above and beyond to support my brokers. As a third-party processor who works with many brokers, I can confidently say that Daniel and his team always take great care of us. Thank you, Daniel and Jonathan, for your exceptional service—truly appreciated. God bless!
Daniel Meyers and Jonathan Jacoby are our go to AE and team at theLender. We have done business with them for years now and they have helped us close some tough files! I am forever grateful for their persistence, sense of urgency, and attention to detail in this industry! It is unmatched!
Daniel and Jonathan were a pleasure to work with from start to finish. They were both highly professional, responsive, and knowledgeable, and they made the entire process smooth and efficient. Communication was clear throughout, expectations were well managed, and they were always available to answer questions or provide guidance when needed. Their attention to detail and commitment to getting things done right really stood out. I would absolutely recommend working with Daniel and Jonathan and would be happy to work with them again in the future.
Marie Ingrum and her team, Maria Stark and Alejandro did an amazing job assisting us through the finish line. Marie Ingrum, your leadership, level of service and tenacity to get things done are greatly appreciated. Blessings to you and your team during this Holiday season. You and your team have definitely made ours Merry and Bright. Blessings to you all!!!