Verified Company
Elegant Accents is very professional and has great quality products and service. I have been using them for my outdoor lighting for years.
Reply from Elegant Accents Outdoor Lighting
2023.11.15
Thank you Barbara--it has been a pleasure working with you over the years on your landscape lighting.
I honestly had the best experience. They were very professional and I love love love the product it delivered just like they described very nice very easy to use and have no problems. I had problems with other companies and still trying to get refund I would highly recommended using this company it’s worth the money I can’t stress enough how nice it was to work with a company that just did exactly like they promised and how knowledgeable everyone from sales to install were.
Reply from Elegant Accents Outdoor Lighting
2026.06.12
Thank you, Jennifer, for your wonderful review and recommendation. We're thrilled you had such a positive experience and that the product performed exactly as promised. We appreciate you recognizing our team's professionalism and knowledge from sales through installation. Please reach out to us anytime if we can help further.
Reply from Elegant Accents Outdoor Lighting
2026.06.11
Carmen, I'm sorry we didn't meet your expectations. We appreciate your feedback and want to make things right. Please contact our customer support team at your convenience so we can address your concerns and improve your experience. Thank you for bringing this to our attention.
Great service. Phillip was excellent, efficient and friendly!
Reply from Elegant Accents Outdoor Lighting
2026.06.10
Thank you for the kind words, Ted. We're thrilled Phillip provided excellent, efficient, and friendly service. We'll be sure to pass your feedback along to him and the team. We appreciate your business and look forward to serving you again.
Blake provided top-notch service, completing a quick maintenance check and wiping down fixtures. He also took the time to explain the maintenance plans, showcasing his professionalism.
Reply from Elegant Accents Outdoor Lighting
2025.07.12
Thank you for your positive feedback! We’re glad to hear that Jeff, Joule, and Frankie provided you with professional service and that you were satisfied with their work. Your satisfaction is our priority, and we appreciate your support.
Great people. Fair price. Can't wait to see how it looks this evening. Thanks
Reply from Elegant Accents Outdoor Lighting
2026.06.09
Thank you, Mark! We’re glad you had a great experience and found our pricing fair. We hope you love how it looks this evening and appreciate you choosing us. If you need anything else, we’re here to help.
Adding to this review: Phil came out and has been great. Really appreciated his responsiveness and nice guy. The owner Jeff is great too.
Elegant Accents customer service has been excellent. Love the products. Great company and nice owner and team of workers.
Reply from Elegant Accents Outdoor Lighting
2026.06.05
Thank you so much for your kind words, Jen. We’re thrilled Phil and Jeff made such a positive impression and that you’re enjoying our products and customer service. We’ll be sure to share your compliments with the whole Elegant Accents team. We truly appreciate your support and are here anytime you need us.
was on time(early actually) and took care of everything without any issues.
Reply from Elegant Accents Outdoor Lighting
2025.05.08
Thank you for your 5-star review! We appreciate your support and are glad to hear you had a great experience with us. If you have any feedback or suggestions in the future, feel free to share. We look forward to serving you again!
I have worked with this company for years, and they have always been the absolute best.
They are responsive, punctual, professional, and incredibly easy to work with. Every project has been handled with care, and their attention to detail really stands out. The finished product always looks beautiful and adds so much to the overall appearance and enjoyment of our home.
What I appreciate most is their consistency. Year after year, they continue to deliver the same high level of service, quality, and professionalism. That kind of reliability is hard to find.
I cannot recommend them highly enough for anyone looking for landscape lighting done the right way.
Reply from Elegant Accents Outdoor Lighting
2023.01.17
Thank you Trent. It's been a pleasure working with you over the years!
Reply from Elegant Accents Outdoor Lighting
2026.05.12
Thank you, Jeff, for the five-star rating and for choosing us. We appreciate the support and the trust Phoenix Advantage has placed in our team. If there’s anything we can do for you in the future or any way to improve your experience, please reach out. We look forward to serving you again.
The technician Blake is very professional / friendly
Reply from Elegant Accents Outdoor Lighting
2026.05.27
Thank you for the kind review, Marc. We're thrilled Blake was professional and friendly. We'll be sure to pass your praise along to him. We appreciate your feedback and look forward to serving you again.
Blake was excellent. Professional.. Courteous.. Knowledgeable and Helpful.
Reply from Elegant Accents Outdoor Lighting
2026.05.27
Thank you, Ken — we appreciate your kind words. We're thrilled Blake provided professional, courteous, knowledgeable, and helpful service. We’ll be sure to share your feedback with him and look forward to serving you again.
Service representative was very professional and explained everything that was expected and provided a great service
Reply from Elegant Accents Outdoor Lighting
2026.05.26
Thank you for the kind 5-star review, Vincent. We're glad our service representative was professional, explained everything clearly, and provided great service. We appreciate your feedback and look forward to serving you again.
they promised gold standard install of voltage whole yard system tto replace and enhance my native landscaping yard lighting that I thought was gold standard but based on miles of extension cords and fixtures and timers of variable reliability for a pot of gold price if I'd just sign up. I did. they delivered. coming back to make adjustments over several days in wattage and fixtures. thanks guys.
Reply from Elegant Accents Outdoor Lighting
2026.05.26
Tom, thank you for the fantastic review and for trusting us to replace that “miles of extension cords” setup with a true gold standard voltage system. We’re glad the installation and follow-up adjustments to wattage and fixtures delivered the reliable performance you were promised. Your feedback means a lot to the crew who worked on your yard. If you need anything further, we’re happy to help.
Despite being on the Do Not Call list and never doing any business with this company, they are sending me spam texts. I would never do business with a company like that.
Update - they are still bothering me! Messaged me again on May 22, 2026
Reply from Elegant Accents Outdoor Lighting
2026.05.22
We’re very sorry you received unwanted texts and understand your frustration. We take Do Not Call and privacy compliance seriously; we have removed your number from our messaging lists and opened an investigation into how this occurred. If you continue to receive messages, reply STOP to the text and contact our support team via the contact information on our website so we can address it immediately. Thank you for letting us know.