The Chill Brothers

thechillbrothers.com

The Chill Brothers Reviews

EXCELLENT rating
4.5
1075 reviews Verified
The Chill Brothers
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Reviews ( 1075 ) 4.5

Johnny Lamb
Johnny Lamb
2024.09.11
Reply from The Chill Brothers 2024.09.12
Hi Johnny, thanks for the five star review! We appreciate it!
Gene Lloyd
Gene Lloyd
2024.09.11
Very fast and very good at there job no problem with anything the did very pleased will recommend them to anybody that needs air condition work
Reply from The Chill Brothers 2024.09.12
Hi Gene, thanks for the five star review! We are happy to know you had a great experience with our team. We are proud to be your trusted provider for HVAC services!
Teresa Pedraza
Teresa Pedraza
2024.09.11
Unfair employment with this company.. Don't get pay and talk bad about clients. My son was and you screwed him over. Work you like a dog, no sell no money. Get appointments to be set up and then they don't fall through. Finish training and still don't get paid for bonuses. Stop lying to people. Someone works for a whole month and only gets less than $300 to $400 a month. Yeah, company stole his sells and leads and he never got paid for his finished training. People don't work for this crooked company.
Reply from The Chill Brothers 2024.09.10
At The Chill Brothers, we strive to maintain fair and transparent workloads and expectations. We understand that your son accepted a commission-based position, and we regret that it didn’t work out as hoped. Our team leaders dedicated time to help him develop his skills, and while things didn’t go as planned, we truly wish him success in all his future endeavors.
Bob Howard
Bob Howard
2024.09.11
Great experience with sales rep and crew, not so much with office staff. Poor communication and attitude ruined what would have been a perfect transaction. I still would highly recommend the company though.
Reply from The Chill Brothers 2024.09.12
Hi Bob, we’re glad you had a great experience with our team and apologize for the communication issues. At The Chill Brothers, we strive for excellent service and will bring this to leadership to prevent it from happening again.
The drift Channel
The drift Channel
2024.09.11
Curtis Miller
Curtis Miller
2024.09.10
I called and requested service for my system. They discussed the options for service plans avaliable and I decided on the yearly plan. The were able to schedule someone for that afternoon. Colton, the service technician did an excellent job of informing me about the overall condition of my unit. He performed a complete inspection and we talked about items to address on the upcoming visits.
Reply from The Chill Brothers 2024.09.11
Hi Kurtis, thanks for the five star review! We are happy to know you had a great experience with our technician, Colton! We are proud to be your trusted provider for HVAC services!
Alexander Powell
Alexander Powell
2024.09.10
Very professional and quality work. Josh Cover was our technician and he was friendly and easy to work with. He explained everything well and helped us to pick the most cost effective system for our house.
Reply from The Chill Brothers 2024.09.11
Hi Alexander, thanks for the five star review! We are happy to know you had a great experience with our team! Give us a call anytime for more HVAC solutions.
SHERIDAN CAHEE
SHERIDAN CAHEE
2024.09.10
Making another post. My air conditioner was on the fritz . The Chill Brothers came and serviced my unit. It was running a little funny sometimes, but since the install about a year ago it was working. Sometimes it would get a little warm, but everything would go back working. After Hurricane Beryl the unit started really acting funny. Had to make several services calls to get this straight. I might say every time, I made a call they came and fixed the problem. After the second call they finally got what the problem was. It was a sensor that went bad . My technician Josh Cover took all the information back to Chill Brothers and the replacement my outside unit, because the sensor was on back order. Lenox really too care of us from there. On the day of the install , Josh Cover and Nickolas Francis came by and took care of business. Nickolas Francis was on top of his game. They both worked hard and got my unit up and running in no time. They showed up on time,they was very clean, I didn't know they were working. I would recommend Chill Brothers.
Reply from The Chill Brothers 2024.09.11
Hi Sheridan, thanks for your feedback! We're glad Josh and Nickolas got your AC running smoothly and took care of the issue. We appreciate your patience and your recommendation means a lot to us!
John Foster
John Foster
2024.09.10
This company was professional and helpful and very communicative . We loved our total experience with Chill Brothers.
Reply from The Chill Brothers 2024.09.11
Hi John, thanks for the five star review! We are happy that our team was helpful and communicative! We are proud to be your trusted provider for HVAC services.
Gino Portocarrero
Gino Portocarrero
2024.09.09
The Chill Brothers were professional and provided an excellent and timely service. I highly recommend this company.
Reply from The Chill Brothers 2024.09.10
Hi Gino, thanks for the five star review! We are happy to know that our team was professional and timely! We are proud to be your trusted provider for HVAC services!
Ross Hunter
Ross Hunter
2024.09.09
Excellent install, follow up and service
Reply from The Chill Brothers 2024.09.10
Hi Ross, thanks for the five star review! We are proud to be your trusted provider for HVAC services!
Brenda Pegues
Brenda Pegues
2024.09.06
Today I had a Q.A check up on my unit that was put in last week. With Nicholas and Colton 9/6/24.I was very impressed with their knowledgel and professionalism they were very helpful 👍 I hope all of the chill Brothers works are as good as Colton and Nicholas keep up the good work.There information I ask on my A.C.was very professional and helpful ...Thank You From One Of Your New Family Members Of The Chill Brothers.
Reply from The Chill Brothers 2024.09.10
Hi Brenda, thanks for the five star review! We are happy to know that you had a great experience with our technicians! Welcome to the Chill Family!
teacons7
teacons7
2024.09.06
Still working on the review. Finally got the issues resolved.
Reply from The Chill Brothers 2024.05.10
Hi, We are so sorry to hear this. This is definitely not that customer service that we aim to offer. Can you please call our office at 832-478-7777 or direct message us with you or your moms details so our Sales manager can reach out to you directly and get you all the information you need. Thank you.
Marcus Rios
Marcus Rios
2024.09.06
Josh Cover is always very professional and extremely knowledgeable. He always ask questions and makes any adjustments if needed. We enjoy interacting with Josh!!
Reply from The Chill Brothers 2024.09.06
Hi Marcus, thanks for the five star review! We are happy to know you had a great experience with our technician, Josh!
Arturo Lopez
Arturo Lopez
2024.09.05
Reply from The Chill Brothers 2024.09.05
Hi Arturo, thanks for the five star review! We appreciate it!
Michael Sullivan
Michael Sullivan
2024.09.04
Had an Easy Start installed today. The team was so professional and really pleasant to deal with Thank you Coltin and Kennon you guys rock. You reflect well on Chill Brothers.
Reply from The Chill Brothers 2024.09.05
Hi Michael, thanks for the five star review! We are happy to know our technicians were professional and pleasant to work with! We are proud to be your trusted provider for HVAC services!
Janet Dickinso
Janet Dickinso
2024.09.04
Josh Cover did a wonderful job of repairing my air conditioner. He replaced the fan blades and motor and then added stabilizing pads so that the air conditioner will be more stable. I want to use Josh for all my maintenance visits. He is wonderful! 😀
Reply from The Chill Brothers 2024.07.11
Hi Janet, thanks for the review! We are happy to know you were pleased with our services!
Joel Boyd
Joel Boyd
2024.09.03
Reply from The Chill Brothers 2024.09.04
Hi Joel, thank you for your review! We always aim for five stars and would love to know how we can improve to earn that final star.
Rafael Campos
Rafael Campos
2024.09.03
Great service and very professional. They had great financing options that I could not turn down so I replaced my 23-year old compressor, furnace, and duct work. Well done!
Reply from The Chill Brothers 2024.09.04
Hi Rafael, thanks for the five star review! We are pleased to know you had a great experience with our team! Welcome to the Chill Family!
Stephen Dalton
Stephen Dalton
2024.09.02
Thanks to Josh Cover for a quick diagnosis and fix of a starter issue for our AC. Came thru after 5pm on a Sunday on a holiday weekend with a great attitude and I am grateful for his help.
Reply from The Chill Brothers 2024.09.03
Hi Stephen, thanks for the five star review! We are happy to know you had a great experience with our technician, Josh!