The Cat Hotel Reviews

Annelies Nel 2025.12.08

     

Best place to leave cats. Well looked after and cared for. Lovely enclosures and friendly people.

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Reply from The Cat Hotel 2025.12.10

We’re grateful for your kind feedback. Providing thoughtful care and regular updates is part of our commitment to ensuring cats feel safe and owners feel reassured. We’re so pleased your experience reflected that."

Veronica Oberholzer 2025.12.07

     

Our cats (5) stayed there in November. We normally get a pet sitter, but our normal petsitter was not available this year, so we had to make a different plan. It was the Best decision we could have made. Moira and her team did exceptional work. I would recommend this for anyone. We will be going back every year from now on.

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Reply from The Cat Hotel 2025.12.08

Thank you so much for sharing your experience!
We know how important it is to feel confident when leaving your cats in someone else’s care, and we’re delighted that our team could make the transition from a pet sitter to boarding such a positive one.
Caring for your five babies was truly a joy, and we’re thrilled to hear you plan to return again. Your recommendation means the world to us, and we look forward to welcoming your kitty family back whenever you need us

Zareena Hoosein 2025.11.18

     

I cannot recommend The Cat Hotel Linden enough! My cats are generally very scared and apprehensive around others, yet they were so calm and genuinely happy in Moira’s care. It’s rare to find someone who animals immediately trust, but Moira has that gift. The facilities are absolutely impeccable serene and spotless which is incredibly impressive given how many cats she attends to. Each kitty gets personalized attention, and I received daily updates without ever having to ask. It gave me so much peace of mind leaving my kitties there for 2 weeks. After having bad experiences with another cattery, I was nervous to ever send my cats to another cattery, but The Cat Hotel Linden exceeded every expectation I had. I honestly don’t think I could ever send my cats anywhere else. The best part? My kitties didn’t even want to come home when I collected them! That says everything. Highly, highly recommended. 🐾💕

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Reply from The Cat Hotel 2025.11.18

Thank you so much for this incredibly kind and thoughtful review! It truly means the world to us.
Knowing that your kitties felt calm, happy, and safe during their stay is the highest compliment we could receive—especially given how sensitive they are. We're so touched by your trust, especially after your past experiences, and we're honored to have exceeded your expectations.

Tayla Kaplan 2025.11.03

     

Moira and her husband were amazing with my cats. They sent me daily updates, which made such a difference, and they were so thoughtful about everything—offering Calmeze before the flight and even suggesting my husband and I send voice notes to help soothe them. You can really tell they care deeply about the animals they look after. I felt completely at ease knowing my cats were in their hands.

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roger herbert 2025.10.29

     

The Cat Hotel is the best hotel, in town. This is the second time I have taken a cat to the hotel...both experiences were fantastic...my cats both came home and settled within hours with no stress at all. The team, under Moira's guidance and her incredible care, exhibit the same attitudes...no wonder Gabi wants a return trip next year!! Thank you to all at the Cat Hotel

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Glen Cook 2025.10.24

     

Always take amazing care of our cats, used several times, highly recommended.

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Reply from The Cat Hotel 2025.10.25

Thank you for the great review we really appreciate it.

Robert Louw 2025.10.24

     

The Cat Hotel in Linden always provides a peaceful holiday for our cats while we're away.

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Reply from The Cat Hotel 2025.10.25

Thank you for the great review we really appreciate it!

Luthfia Kalla 2025.10.24

     

Our cats are always extremely calm and happy after a stay at the Cat Hotel. The owners and staff are friendly, helpful, caring and supportive. Their love for cats shines through with every stay that we make there. We will always go back.

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Reply from The Cat Hotel 2025.10.24

Thank you so much we really appreciate it.

Thembi C 2025.09.12

     

Stellar service. Friendly staff.

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Tasmia Khan 2025.08.05

     

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Jacqui Dunn 2025.08.05

     

A lively home away from home for our kitties!! Friendly and efficient service

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Reply from The Cat Hotel 2025.08.05

Thanks so much for your lovely review Jacqui we really appreciate it.

Sue McLaggan 2025.08.04

     

I received daily updates on how both my cats were doing (delightful videos) and my cats were treated with love and care.

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Reply from The Cat Hotel 2025.08.05

Thank you for your lovely review Sue, it was a pleasure caring for Tess and Thomas and we hope to see them again!

Nikki Candy 2025.07.26

     

I have made use of the cat hotel for the past four years and have always had outstanding service - bookings, drop off and collection all done with ease. They have looked after both kittens and geriatric cats for me and the cats always come home healthy and relaxed. The regular updates are also appreciated.

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Reply from The Cat Hotel 2025.08.05

Hi Nikki, Thank you for this great review we really appreciate it, it was a pleasure having Frankie and Helix to visit and we hope to see them again soon.

Alani Keiser (Music) 2025.07.20

     

I went away for a month and I was quite nervous putting Lulu in a kennel because it was her first time. The Cat Hotel was an absolute amazing experience! Moira sent daily updates with videos and pictures of Lulu being brushed and loved. Lulu looks even better than when she got there! If you’re looking for a home away from home for your kitty, this is it!! The personalized experience is everything.

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Reply from The Cat Hotel 2025.08.05

Thank you so much for your wonderful review! 🐾 We’re thrilled that Lulu’s first stay was such a positive experience—it was an absolute joy having her with us!

muhammad wadia 2025.07.12

     

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Reply from The Cat Hotel 2025.08.05

Thank you for taking the time to give us this great review Muhammad! We realy appreciate it.

Olive Botha 2025.06.29

     

Thank you Moira and the team for excellent service! Thank you for the love and care for our cats, Mozzie and Roo! They absolutely loved it there!

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Reply from The Cat Hotel 2025.06.30

Thank you so much for your kind words! 🐾 It was an absolute joy having Mozzie and Roo with us—they brought so much personality to the cattery! We’re thrilled to hear they loved their stay. Knowing they felt happy and cared for is the best reward for our team. Hope to welcome them back soon.

Jacques Marais 2025.06.17

     

Absolutely special place , immigrated to Netherlands and my cat stayed with Moira and her team for almost 4 months. Highly recommended for cat short or long stay.

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Reply from The Cat Hotel 2025.06.30

That means the world to us—thank you! 🧳🐾 It was such a joy caring for your precious boy during this big life chapter. Wishing you all the best in the Netherlands, and big purrs from the whole team! 💕

Vidhur Sunichur 2025.06.17

     

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Reply from The Cat Hotel 2024.09.20

Thank you Vidhur we really appreciate you taking the time to give us this great rating.

tracy Sischy 2025.05.06

     

Great place for your cats. Always there to assist and go beyond.

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Reply from The Cat Hotel 2025.08.05

Thank you so much, Tracy! 🐾 Your kind words truly mean a lot.

Sasha Fullerton 2025.04.22

     

Absolutely the best! Moira and the team are so passionate about cats that I feel very comfortable leaving my Mochi there for extended periods. She treats them like her own and is very helpful with updates and changes. Mochi is a fan!!!!

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Reply from The Cat Hotel 2025.08.05

What a fantastic review! We're absolutely delighted to know that you and Mochi feel right at home with us. We look forward to seeing him again.