The Boiler Co North East Reviews

2026.05.03

10

Good and reliable . Boiler service carried out, polite , efficient . Good communication arranging appointment.

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Olga Alexandrov 2026.04.24

     

Stephen did an excellent job installing our boiler. The whole process was smooth, professional, and clearly well-organised from start to finish. He explained everything clearly, worked efficiently, and left everything clean and tidy. The boiler is running perfectly—couldn’t be happier with the service. Highly recommended!

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Janet Garrard 2026.04.04

     

Fantastic 1st class service when we had our Baxi boiler serviced. Kept us informed of arrival date and time and notified us they were on their way.

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Bev Richardson 2026.04.04

     

I found this an excellent company to use in the Newcastle area. I booked a boiler service which was completed on the arranged date and timescale and charged the price quoted. I will definitely use this company in the future.

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Arun Tanwar 2026.04.04

     

Like the professional approach and timely job

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Gill Nesbit 2026.04.02

     

Quick response to my call regarding boiler pressure problem causing overflow, spent 2 hours replacing part (pressure valve) general service and checking rads and setting temps. Explained everything and good price. Very happy customer in Callerton village.

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Fappa Pickle 2026.04.01

     

Absolutely top service, quick to respond, very friendly and more than fair price. Explained everything clearly

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2026.03.25

10

Fast & efficient service Used The Boiler Co North East for a landlord gas safety certificate and a new thermostat installation - solid experience from start to finish. They responded quickly and got me booked in without any hassle. Turned up on time, carried out the gas safety check efficiently, and handled the thermostat install smoothly with no issues. Everything was explained clearly, paperwork sorted properly, and pricing was very competitive for both jobs. No delays, no upselling - just got the work done properly. Reliable, straightforward service. Would use them again without hesitation.

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Ape Breath 2026.03.25

     

Used The Boiler Co North East for a landlord gas safety certificate and a new thermostat installation - solid experience from start to finish. They responded quickly and got me booked in without any hassle. Turned up on time, carried out the gas safety check efficiently, and handled the thermostat install smoothly with no issues. Everything was explained clearly, paperwork sorted properly, and pricing was very competitive for both jobs. No delays, no upselling - just got the work done properly. Reliable, straightforward service. Would use them again without hesitation.

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Les Hardy 2026.03.18

     

From booking the gas boiler service to completion steve was very professional. Knowlegable and polite. Arrived on time And we wont hesitate to use him again.

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Kev 2026.03.05

     

Booked for an annual service and would strongly recommend. Will use for future services and any other issues I may have.

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2026.02.18

8

A quick and professional service Service and boiler repair done professionally and friendly and as quick as it could be done. Located in Newcastle and on a Baxi boiler. Definitely recommend

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Lesley Braiden 2026.02.17

     

Steve attended for our routine annual boiler service. As always, excellent professional service, good advice and no fuss! We will always choose this company.

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Kathy O’Kane 2026.02.06

     

Excellent communication, service and value for money. I had my Vaillant boiler serviced in Gateshead earlier this week. Steve was quick to respond and arrange an appointment. He was polite and respectful of my home and I received my certificate the very same day. Would highly recommend and will definitely be contacting The Boiler Co North East in future!

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2026.02.01

10

Combi boiler repair Boiler repair, Ideal combi. Fast professional service with no high call out fees

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george drayton 2026.02.01

     

Boiler repair, Ideal, Greenside. Professional fast service without being overcharged for call out fees.

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Jan Wilson 2026.01.30

     

I have used Steve from the boiler company to service the boiler and do a gas safety check on a rented property and also boiler service on my own property several times. He is always efficient and polite and sends me the required certificates promptly. Would highly recommend

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Lynda Buchanan 2026.01.15

     

Highly recommend .....Steve was prompt and went the extra mile to find the part I needed, very reasonable prices for service and also any labour and parts

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Chris Lanigan 2026.01.11

     

When we had a central heating problem over the Christmas holidays Steve helped us to do a temporary work-around and he fixed it properly on his first working day after the holidays as promised. He was even extra careful not to walk snow into our house!

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2026.01.09

10

Boiler service and system check Fantastic service. From making the initial call to being kept up to date when Steve was arriving. Courteous, polite, efficient service down to bringing his own covers for shoes! Would definitely recommend the company. Thank you Steve.

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