Advisory Group 株式会社 レビュー

joyce tay 2025.12.13

     

The showroom is the biggest and nicest we have come across. Very comfy place with friendly staff

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Advisory Group 株式会社 からの返信 2025.12.13

Dear Joyce,

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our showroom and found it spacious, comfortable, and welcoming. Our team takes pride in creating a friendly environment where every visitor feels at ease, so your kind words mean a lot to us. We look forward to welcoming you back again soon!

Warmest regards,
The Floor Xpert Team.

Mandy Yap 2025.12.07

     

Happy to use back Floorxpert for our 2nd home as we had such good experience with our first home. The showroom is beautiful and allows you to view in person the patterns. The service personnel in store are extremely helpful and proactive. Wonderful!

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Advisory Group 株式会社 からの返信 2025.12.07

Dear Mandy,

Thank you so much for choosing Floor Xpert again for your second home! We’re truly honored to be part of both your journeys. It means a lot to know that your first experience left such a lasting impression, and we’re delighted our showroom and team could make the process just as wonderful this time around.

Your kind words about our service personnel and showroom inspire us to keep raising the bar and delivering the best for our customers. We look forward to continuing to serve you and making your home spaces as beautiful and comfortable as possible. 💙

Warmest regards,
The Floor Xpert Team

yasmin jaafar 2025.12.04

     

Had a great experience with Ryan. He was professional throughout. Gave very good advise based on our needs and wants. Thank you Ryan, my house looks beautiful with the new flooring! The team who installed was also fast and efficient, flooring was done within a day! Will recommend to anyone who wants good quality flooring!

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Advisory Group 株式会社 からの返信 2025.12.04

Dear Yasmin,

Thank you so much for your wonderful feedback! We’re delighted to hear that Ryan was able to guide you with professional advice tailored to your needs, and that our installation team delivered a smooth and efficient experience. Knowing your home looks beautiful with the new flooring truly makes our day.

We appreciate your kind words and recommendation—it means a lot to us. We’ll be sure to share your compliments with Ryan and the team, who will be thrilled to know their efforts made such a positive impact.

Enjoy your new flooring, and we look forward to serving you again in the future!

Warmest regards,
The Floor Xpert Team.

Elva Leong 2025.12.01

     

I recently engaged Floor Xpert to install the LURF Buttermilk Oak vinyl flooring, and I couldn’t be happier with the whole experience! Esther and Maybeline were incredibly helpful from start to finish — they patiently advised me on choosing the right flooring and recommended installing it in a horizontal direction for a more spacious look. I’m so glad I followed their advice! The matte finish of the Buttermilk Oak looks amazing — minimalist, soft, and almost fluffy underfoot. The installation process was smooth, hassle-free, and very comfortable thanks to the team’s professionalism. I’m extremely satisfied with the results and have already recommended Floor Xpert to a few friends who will be renovating soon. Highly recommended!

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Advisory Group 株式会社 からの返信 2025.12.02

Dear Elva,

Thank you so much for your glowing review and for choosing Floor Xpert for your home! 🌟 We’re delighted to hear how much you love the LURF Buttermilk Oak flooring — its soft matte finish truly brings out that minimalist, spacious charm.

Esther and Maybeline will be thrilled to know their guidance made such a difference, from recommending the horizontal layout to ensuring a smooth and hassle‑free installation. Your kind words affirm the care and professionalism our team strives to deliver every day.

We’re grateful for your trust and for recommending us to your friends — that means the world to us. Wishing you many joyful moments on your new flooring, and we’ll be here whenever you or your loved ones need us again!

Warmest regards,
The Floor Xpert Team.

Cjx 2025.11.29

     

We were looking around for outdoor decking and flooring ideas. We walked in to Floor Xpert and Claire attended to us. She gave a very professional walkthrough and gave us a lot of confidence in their product. Thank you Claire!

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Advisory Group 株式会社 からの返信 2025.11.29

Dear Cjx,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your visit to Floor Xpert was a positive experience. Claire will be thrilled to know that her professional walkthrough gave you confidence in our products and helped you explore outdoor decking and flooring ideas with ease.

We truly appreciate your trust in us and look forward to assisting you again whenever you need inspiration or support for your home projects.

Warmest regards,
The Floor Xpert Team.

LN A 2025.11.27

     

My Floor Xpert consultant, Claire is the best. She was prompt in following up throughout the entire project, and provided great advice based on her experience. Her professionalism, coupled with her patience made for an amazing customer experience. She shares my pain and showed concern in areas where I overlooked, and carefully made sure everything was perfect and to my satisfaction. I also want to give kudos to the team who laid the vinyl on phase 2 of my home renovations. (Phase 1 was installed by a less than experienced worker but Claire tried to make good). I want to express my appreciation especially to Xavier who came and finished off the last bits of installation with professionalism and care as if it was his own home. Highly recommended for their service and workmanship.

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Advisory Group 株式会社 からの返信 2025.11.11

Dear LN,

Thank you so much for your glowing 5-star review and for taking the time to share your experience with us! We’re delighted to hear that Claire’s professionalism, patience, and dedication made such a positive impact on your project. She truly embodies our commitment to guiding customers with care and expertise, and we’ll be sure to pass along your kind words to her.

We also greatly appreciate your recognition of our installation team during Phase 2 of your home renovation. It means a lot to know their workmanship and attention to detail met your expectations. Your special mention of the young gentleman who completed the finishing touches with such pride and care will be shared with the team—it’s feedback like yours that motivates us to keep striving for excellence.

We’re grateful for your trust in My Floor Xpert and thrilled that we could deliver a service and result worthy of your recommendation. We look forward to supporting you again in the future!

Warmest regards,
The Floor Xpert Team.

Shannon 2025.11.27

     

Thank you Ariel for your prompt and efficient follow up in rectification works. She answers enquiries promptly and ensures to check in with their installers the status. I didn't have to worry as they emphasise on customer service and quality works. A big shout out to Paul the installer who did an amazing job on the vinyl, redoing the affected vinyl and silicone. His workmanship is thorough and clean. Do continue to keep up the good standards and service.

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Advisory Group 株式会社 からの返信 2025.11.29

Dear Shannon,

Thank you so much for sharing your wonderful feedback! We’re delighted to hear that Ariel’s prompt follow-up and attentive communication gave you peace of mind throughout the rectification works. Your kind words will mean a lot to her.

We also truly appreciate your recognition of Paul’s workmanship — his thorough and clean installation reflects the high standards we strive for at Floor Xpert. It’s encouraging to know that our emphasis on customer service and quality has made a difference for you.

We’ll continue to uphold these standards and look forward to serving you again in the future.

Warmest regards,
The Floor Xpert Team.

Jon Lou 2025.11.16

     

Fantastic experience. Exemplary showroom for the industry. Xin Rou is very helpful and patient.

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Advisory Group 株式会社 からの返信 2025.11.16

Dear Jonathan,

Thank you so much for your kind words and 5-star rating! 🌟 We're thrilled to hear you had a fantastic experience at our showroom. It means the world to us to be recognized as an industry benchmark, and we're especially proud of Xin Rou for her helpfulness and patience. We'll be sure to pass along your compliments—she’ll be delighted to hear them! We look forward to welcoming you back anytime.

Warm regards,
The Floor Xpert Team.

Isaac Song 2025.11.09

     

Amazing showroom! Vera is very helpful 👍🏻

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Advisory Group 株式会社 からの返信 2025.11.10

Dear Isaac,

Thank you so much for the fantastic review! 🌟 We're thrilled to hear you enjoyed our showroom and that Vera made your experience even better. She's truly a gem on our team, and your kind words mean a lot to all of us. We look forward to welcoming you back again soon!

Warmest regards,
The Floor Xpert Team.

Sam 2025.11.09

     

excellent service from Vera! The showroom is super stress free and pleasant

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Advisory Group 株式会社 からの返信 2025.11.10

Dear Sam,

Thank you so much for the wonderful review! 🌟 We're delighted to hear that Vera provided excellent service and that you found our showroom to be a stress-free and pleasant space. Creating a welcoming environment is what we strive for, and Vera truly embodies that spirit. We can't wait to see you again soon!

Warmest regards,
The Floor Xpert Team.

JY 2025.11.02

     

Dropped by to re-select our house vinyl and was assisted by Ian. He was very proactive, professional and provided fruitful advice to help us decide on which vinyl is more suited for our theme and carpentry. Appreciate the great service!

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Advisory Group 株式会社 からの返信 2025.11.03

Dear JY,

Thank you so much for the wonderful 5-star review! 🌟 We're thrilled to hear that Ian made your vinyl re-selection experience smooth and insightful. His proactive approach and attention to detail truly make a difference, and we're glad his advice helped you find the perfect match for your theme and carpentry. Your appreciation means a lot to us — we’ll be sure to pass your kind words along to Ian. Looking forward to assisting you again in the future!

Warmest regards,
The Floor Xpert Team.

Kausy Kausy 2025.11.01

     

Experience with client relationship manager Priscillia was smooth and good. She was very patient and attentive to all our queries. Overall we had a very satisfied experience in the showroom. The showroom also had many designs to choose from. Floor expert has been in the market for many years.

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Advisory Group 株式会社 からの返信 2025.11.03

Dear Kausy,

Thank you so much for the wonderful 5-star review! We're delighted to hear that your experience with our client relationship manager, Priscillia, was smooth and satisfying. Her patience and attentiveness truly reflect the care we strive to provide every customer.

We're also glad you enjoyed exploring our showroom and its wide range of designs. At Floor Xpert, we take pride in our years of experience and commitment to quality — your kind words affirm the heart of what we do.

We look forward to welcoming you again soon!

Warm regards,
The Floor Xpert Team.

Qingshan Yang 2025.10.30

     

5 star showroom, patient service, and professional installation. The best in Singapore.

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Advisory Group 株式会社 からの返信 2025.10.31

Dear Qingshan,

Thank you so much for your incredible 5-star review! 🌟 We're thrilled to hear that you enjoyed our showroom, appreciated our patient service, and were satisfied with the professional installation. Being called "the best in Singapore" truly means the world to us — it's what we strive for every day. Your support inspires our team to keep delivering excellence. We look forward to welcoming you back again soon!

Warmest regards,
The Floor Xpert Team.

Luann Leong 2025.10.22

     

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Advisory Group 株式会社 からの返信 2025.10.23

Dear Luann Leong,

Thank you so much for the 5-star rating! At Floor Xpert, we take pride in every detail—from the ground up—and it means the world to know our work resonated with you. Your support keeps us inspired to keep raising the bar.

Warmest regards,
The Floor Xpert Team.

JM 2025.10.20

     

Came to the showroom and was served by Xin Rou. Friendly service & very informative. Showroom had many wide choices and selection to choose from, very clean & vibes showroom. Highly recommend!

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Advisory Group 株式会社 からの返信 2025.10.21

Dear JM,

Thank you so much for the incredible 5-star review! We are absolutely thrilled to hear about your positive experience. We'll be sure to pass along your kind words to Xin Rou; she'll be delighted to know that her friendly and informative service made such a great impression. It means a lot to us that you enjoyed the showroom's wide selection, cleanliness, and overall atmosphere. Your high recommendation is the best compliment we could receive! We look forward to welcoming you back soon.

Warmest regards
The Floor Xpert Team.

Kwan Yong Ter 2025.10.05

     

We were recommended by our contact to consult floor xpert team on vinyls. We were impressed by their professionalism and their showroom standards to begin with. They have many selections of vinyls and other floor options as well. When we shortlisted the vinyls we want, they have rooms to shine the different tone of lights onto the vinyls to help us make a better decision. The team was able to give practical advices. We were also very happy with their installation process and would definitely come back to them for our next house!

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Advisory Group 株式会社 からの返信 2025.10.05

Dear Mr Ter,

Thank you so much for your glowing review and for trusting Floor Xpert with your home. We’re delighted to hear that our showroom experience, wide range of vinyl and flooring options, and lighting rooms helped you make the best choice with confidence. Our team takes pride in offering practical advice and ensuring every installation is carried out with care, so it’s wonderful to know this made a difference for you.

We truly appreciate your kind words and recommendation, and we’ll be here to support you again when it’s time for your next home. Until then, we hope you enjoy your new floors for many years to come!

Warmest regards,
The Floor Xpert Team .

류명호Bryan 2025.09.24

     

The showroom was a delight to visit. The collection is well-curated and a wide variety to browse through. Staffs were friendly and knowledgeable, always ready to share recommendations.

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Advisory Group 株式会社 からの返信 2025.09.24

Dear Bryan,

🌟 Thank you so much for your wonderful review!

We're thrilled to hear that you enjoyed your visit to our showroom. It means a lot to know that our curated collection and variety made an impression—and we're especially proud of our team for making your experience welcoming and insightful. They love sharing their passion and recommendations, so it's great to hear that came through.

We look forward to welcoming you back again soon—there’s always something new to discover!

Warmest regards,
The Floor Xpert Team.

TTG Tan 2025.09.23

     

Full of different design to chose from and the show room feel is gorgeous..

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Advisory Group 株式会社 からの返信 2025.09.24

Dear Tan,

Thank you so much for the glowing review! 🌟 We're thrilled you enjoyed the variety of designs—we work hard to make sure there's something for every taste and style. And we're especially glad the showroom made an impression! Creating a space that feels inspiring and welcoming is what we aim for. Hope to see you again soon for more design discoveries!

Warmest regards,
The Floor Xpert Team.

Dathne Tan 2025.09.13

     

Had an absolutely incredible experience with Floor Xpert! I’m happy to have built my dream house with the help of Jackie. He assisted me with the selection of vinyls at the showroom, patiently guiding me through the pros and cons of each and how it looks under various lighting conditions. He had a keen eye for details and made it a seamless process for me- from quotation to coordinating the installation. Post installation, I noticed a couple of areas that required touch up, and Jackie was highly responsive and arranged for rectification promptly. The vinyls are very aesthetically pleasing and of high quality! Highly recommend Jackie and FloorXpert!

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Advisory Group 株式会社 からの返信 2025.09.14

Dear Dathne,

Thank you so much for your glowing review! We’re honored to have played a part in building your dream home, and thrilled to hear that Jackie made the journey seamless and enjoyable. His attention to detail and dedication to customer care truly reflect what Floor Xpert stands for — thoughtful guidance, quality craftsmanship, and a commitment to excellence from showroom to installation. We’re so glad the vinyls exceeded your expectations in both aesthetics and performance. Your recommendation means the world to us!

Warmest regards,
The Floor Xpert Team.

Starleaf Yi 2025.09.13

     

Good experience! The sale rep attending to us is very knowledgeable and the whole experience is fast and enjoyable!

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Advisory Group 株式会社 からの返信 2025.09.14

Dear Starleaf,

Thank you for the wonderful review! We’re so glad to hear you had a great experience with our team. It’s always our goal to make the process smooth, informative, and enjoyable — and we’re thrilled that our sales rep’s expertise made a difference. Your kind words mean a lot to us!

Warmest regards,
The Floor Xpert Team.